You bring your body, mind, heart and spirit to your work as a Specialty Ambulatory Pharmacy Coordinator.
Your attention to detail is tangible: you take pride in performing accurate work. Colleagues feel it in your support.
You’re generous with your thoughts, your partnerships and especially your dedication.
You’re great at what you do, but you want to be part of something even greater. Because you believe that while individuals can be strong, the right team is invincible.
Saint Joseph Hospital is part of SCL Health, a faith-based, nonprofit healthcare organization that focuses on person-centered care. Our 365-bed facility is one of the top-ranked hospitals in Denver, and has been awarded the highest national recognition possible for nursing excellence – Magnet designation – by the ANCC. We are proud to extend the mission of SCL Health by providing care for the poor, the vulnerable, our communities and each other. Our deep community roots date back to 1873, making us one of the oldest hospitals in Colorado.
Benefits are one of the ways we encourage health for you and your family. Our generous package includes medical, dental and vision coverage. But health is more than a well-working body: it encompasses body, mind and social well-being. To that end, we’ve launched a Healthy Living program to address your holistic health. Healthy Living includes financial incentives, digital tools, tobacco cessation, classes, counseling and paid time off. We also offer financial wellness tools and retirement planning.
Together we’ll align mission and careers, values and workplace. We’ll encourage joy and take pride in our integrity.
We’ll laugh at each other’s jokes (even the bad ones). We’ll hello and high five. We’ll celebrate milestones and acknowledge the value of spirituality in healing.
We’re proud of what we know, which includes how much there is to learn.
As a Specialty Ambulatory Pharmacy Coordinator, you need to know how to:
Assist with all phases of pharmacy services. Work with patients, providers, and insurance companies to obtain prior authorizations. Answer phones and notes from physicians in a timely manner. Accurately read, interpret and enter prescriptions in a timely manner. Route questionable prescriptions to the pharmacist for completion. Communicate with physicians and clinic staff for prescription clarification, substitutions and formulary changes as needed.
Assist pharmacist by gathering clinical information on patients. Assist the Clinical Pharmacy Specialist in providing pharmacy services to the patients of the assigned clinic, including: finding funding assistance for patient copays, assisting patients with completing required registration forms for pharmaceutical programs, reimbursement applications, and other forms as needed for their pharmaceutical care, and representing the pharmacy to the providers and provider clinic staff when the Clinical Pharmacy Specialist is unavailable.
Meet with patients to review and process financial assistance applications. Ensure completeness, verify supporting documentation, and manage the eligibility determination process.
Route prescriptions to the appropriate pharmacy for filling, emphasizing the clinical and patient service advantages of using SCL Health Pharmacy Services as the filling pharmacy.
If appropriate, connect patient with medication adherence and synchronization programs to maximize the patient’s benefit derived from SCL Health Pharmacy Services.
Assist patients in reviewing their current pharmacy benefits, and assist patients with open enrollment and future pharmacy benefit selection, based on their pharmaceutical needs.
Provide patients with price quotes, coinsurance/cost sharing estimates, and coordinate payment for services with the dispensing pharmacy.
Provide patients with a clear explanation of their pharmacy benefit, including reasoning behind coinsurance/cost-sharing. Answer questions related to coverage and billing.
Provide pharmacy support to patients who are forced to use external pharmacies for their care, including helping patients troubleshoot issues with getting their prescriptions filled.
Communicate benefit decision to physicians, physician's office staff, medical management staff and/or pharmacists.
Research, resolve and document prior authorization outcomes in pharmacy system. Communicate selected prior authorization criteria, pharmacy benefit coverage and formulary alternatives to physicians, physician's office staff, medical management staff and/or pharmacists. Escalate requests to pharmacist when request requires extensive clinical review or denial. Research, resolve and document physician or client inquiries and grievances and provide verbal or written results to client, prescriber, provider and/or management.
Participate in quality and patient safety initiatives. Identify potential areas for improvement including processes that could be streamlined or revised to improve patient satisfaction. Identify potential safety hazards that may create problems for patients and/or staff, and take appropriate actions. Maintain cleanliness of all assigned clinic working areas. Participate in departmental meetings, contributing ideas or feedback.
Complete documentation according to departmental standards and navigate multiple pharmacy and EHR software programs.
We hire people, not resumes. But we also expect excellence, which is why we require:
High School Diploma or equivalent
Current Pharmacy Technician certification (CPhT) or the ability to obtain within 90 days of hire
Current Licensed Pharmacy Technician
Current CAC/CAAS certification or newly certified at next training opportunity
Minimum of two (2) years of experience working as a certified pharmacy technician in a retail pharmacy setting
Completion of a formal technician training program
At least one (1) year of specialty pharmacy experience
Your next move.
Now that you know more about being a Specialty Ambulatory Pharmacy Coordinator on our team we hope you’ll join us. At SCL Health you’ll reaffirm every day how much you love this work, and why you were called to it in the first place.
Internal Number: 20008748
About SCL Health
SCL Health is a faith-based, nonprofit healthcare organization dedicated to improving the health of the people and communities we serve, especially those who are poor and vulnerable. Founded by the Sisters of Charity of Leavenworth in 1864, our $2.8 billion health network provides comprehensive, coordinated care through eight hospitals, more than 150 physician clinics, and home health, hospice, mental health and safety-net services primarily in Colorado and Montana.