Washington University is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity or expression, national origin, genetic information, disability, or protected veteran status.
Department Name/Job Location:
This position is in the Office of the Executive Vice Chancellor for Administration. This position is for the Danforth Campus.
The Project Manager (PM) II reports to the Director of Data Governance in the Office of the Executive Vice Chancellor for Administration in support of the MyDay Project. This position’s purpose is to direct and manage project work. The PM is responsible for ensuring that the Project Team completes the project within budget, on schedule and within scope, and manages the project process per the standards and guidelines of the Portfolio and Project Management Office. This is a time-limited position through the life of the MyDay Student Project, which is scheduled to go live during the 2024-2025 Academic Year.
PRIMARY DUTIES AND RESPONSIBILITIES:
Project Initiation –
Develops project charter, budget and work breakdown structure (WBS) and other required components of the project plan (change management plan, scope management plan, cost management plan, risk management, procurement management plan, stakeholder management plan, communications management plan, quality management plan, human resource management plan).
Identifies needed resources, negotiates use of those resources, assigns responsibilities and develops timeframes to facilitate successful completion of project activities and deliverables.
Lends expertise to teams and task forces.
Coaches PM I resources.
Uses methodology to develop plans, assign roles and responsibilities; authors improvements to methodology.
Project Execution – Integration Management –
Manages execution of project plans to support the ongoing needs of the Data Governance department’s customers.
Assigns work to project team and coordinates resources.
Leads and motivates project team to meet specific deadlines while meeting customer satisfaction expectations.
Assures all necessary project deliverables are completed according to specification in the quality plan.
Tracks actual results to plan and analyze impact to report status: takes corrective action.
Manages the stated scope and requirements assuring changes are highlighted, understood and approved by owner.
Assesses and mitigates project risks and issues; engages project team to identify and resolve problems.
Relies on extensive knowledge and professional discretion to achieve goals.
Project Execution - Sponsor and Stakeholder Management –
Creates and executes project communication plan.
Develops and communicates project goals, responsibilities, expectations, risks and feedback with all parties in a timely manner.
Sets and manages customer and stakeholder expectations specific to the project.
Communicates project direction, approach, priorities, events and status to all project resources and business sponsors.
Builds working relationships with team members, vendors and other departments involved in the projects.
Influences decision-making on projects; works with key stakeholders, sponsors and senior management to secure acceptance and approval of deliverables.
Project Execution –
Manages Project Procurements and external service providers within span of control.
Project Execution - Financial Management –
Collaborates with the Project Owner to develop project budget.
Manages project costs and forecast to budget.
Identifies and manages budget risk.
Collaborates with the Project Owner to identify and quantify impact of project changes on budget.
Project Closure –
Conducts lessons learned.
Closes out any procurements.
Ensures project papers and metrics are appropriately archived.
Performs other duties as assigned.
Bachelor’s degree plus four years of relevant experience or an equivalent combination of education and experience. Relevant experience includes leading work (or projects) in the IT industry demonstrating technical and/or business expertise; achieving resolution to complex technical or business issues, and providing direction and leadership to a project team.
Prior experience in a clinical support IT environment.
Prior experience in a higher education technology environment.
Prior experience in a matrix management structure in which you rely on other leaders for delivery of portions of your service.
Experience with ITIL framework.
Extensive experience using project management and various systems development methodologies, including Agile techniques.
Experience managing project(s) that resulted in providing a new service.
Team Skills: Ability to support teammates at all times and in any way necessary to maintain a productive, energetic, efficient and dynamic WashU team. Ability to communicate effectively and frequently both verbally and in writing with other members of the team. Ability to collaborate with other teammates to provide assistance, and expertise, as well as to receive expert input and assistance from others delivering the best solution and experience for the customer.
Customer Service: Possess an aptitude for patience, professionalism, tactfulness and empathy. Enthusiastic and committed to helping others and exhibit the ability to quickly assess the specific needs of the customer to determine an appropriate course of action. Ability to quickly defuse stressful or anxious situations.
Demonstrated skills in project management and analysis, negotiation, systems analysis, leadership and team building, client relationship management, process improvement, strategic planning.
Ability to work independently and proactively.
Proven ability to creatively solve problems and to influence outcomes through persuasion, effective communications and relationship building.
Strong familiarity with project management software such as Microsoft Project.
Demonstrated leadership qualities such as conflict/issue resolution.
Ability to organize and work effectively in a matrix organization with cross-functional project teams from various departments and locations.
Excellent organizational and communication skills, both verbal and written.
Ability to work independently.
Ability to learn quickly and adapt to new circumstances.
Ability to work extra hours and adjust schedule and recognize the need to do so.
Ability to adjust to changes in priorities and demands on time.
Demonstrated ability to manage environments and leadership using metrics.
Significant ingenuity and flexibility.
This position is full-time and works approximately 40 hours per week. This position is time-limited. Funding is currently committed up to 6/30/2022; continued funding will be requested as the project progresses.
The hiring range for this position is $78,874 - $104,499 annually.
All external candidates receiving an offer for employment will be required to submit to pre-employment screening for this position. Current employees applying for a new position within the university may be subject to this requirement. The screenings will include a criminal background check and, as applicable for the position, other background checks, drug screen, employment and education or licensure/certification verification, physical examination, certain vaccinations and/or governmental registry checks. All offers are contingent upon successful completion of required screening.
Please attach a copy of your most current signed performance evaluation (completed within the last 18 months) to your online account. If you have not received a performance evaluation, you may provide two current signed letters of recommendation (written within the last 18 months), preferably to include one letter from either a current or recent former supervisor. To attach these documents, go to: My Career Tools, Add Attachment, Attachment Type – Performance Reviews or Letters of Recommendation.
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