As the leading bank in Asia, DBS Consumer Banking Group is in a unique position to help our customers realise their dreams and ambitions. As a market leader in the consumer banking business, DBS has a full spectrum of products and services, including deposits, investments, insurance, mortgages, credit cards and personal loans, to help our customers realise their dreams and aspirations at every life stage. Our financial solutions are not only the best in the business - they were made just right for you.
Regional Data Management is looking for experienced professional to drive multiple Personalisation/ experiments initiatives across the region Be part of a dynamic team that is pushing the boundaries on data led digital/ real-time contextual engagement across channel. Work with different Country teams (business, technology, data scientists, etc.) to ensure alignment with the overall strategic vision.
Roles & Responsibilities
Lead initiatives and coordinate with regional and country stakeholders across product, analytics, digital, technology, customer engagement Be the link between the product, data scientists and technology teams, defining and creating data requirements to create personalization solutions for both customer and front line staff. Working closely with business analytics teams, identify and prioritize critical data lead journeys/applications that will have a material impact on client experience and business Work with project groups, lead the ideation and solutioning of end to end data product/journey (MVP 1, MVP 2, etc.) and ensure close alignment with the overall personalization vision Enable personalization solution capabilities/functionalities are re-usable & scalable Coordinate internal resources and third parties/vendors to meet project objectives Manage delivery of personalisation initiatives across the region. Ensure that all projects are delivered on-time, within scope and within budget Assist in the definition of project scope and objectives, involving all relevant stakeholders and ensuring technical feasibility Assist in development of detailed project plan to monitor and track progress Strengthen and align the digital roadmap and customer journeys for loans across the markets
Bachelors or Master's degree in business, finance or engineering At least 10+ years of relevant experience in data management, consulting or analytics Experience working in a data-centric business environment An excellent ability to identify sources of value from data analytics across core business domains Familiarity with Personalisation / machine-learning technologies and tools, such as big data stack, Python, Adobe, Unica, Salesforce and visualization techniques Strong working understanding of data structures and data models to enable customer engagement Familiarity with Personalisation / machine-learning technologies and tools, such as big data stack, Strategic thinker, analytical, innovative; likes to keep up with industry trends and new technology Self-motivated, accountable, resilient; not afraid to take initiative and challenge the status quo Strong communication and interpersonal skills; should be able to work with regional partners from different cultural backgrounds Excellent leadership skills, with a team-player attitude to drive the end-to-end implementation of use cases working with cross functional teams
Apply Now We offer a competitive salary and benefits package and the professional advantages of a dynamic environment that supports your development and recognises your achievements.