The Director has primary responsibility for leading all activities in the Office of College Admission related to database management and reporting systems that support the admission cycle. The Director is the primary developer and implementer and administrator of the CRM and its integration with other university systems. This position is responsible for the functional and technical management of the collegeâ™s CRM and information systems (Slate and Banner). This position is a member of the senior leadership team and is required to be both a subject matter and technical expert. The Director is responsible for acting as project manager for new implementations and improvements and works collaboratively and independently with Brown departments including CIS, Financial Aid, the Registrar, Athletics and the Deans to support university enrollment functions. The role will represent Brown in campus-wide meetings and regional and national conferences related to technology. The Director serves as the primary technical contact with Technolutions, the Common Application, the College Board, Questbridge and the ACT.
Required: Bachelorâ™s degree, or equivalent experience.
Five or more years managing daily systems operations, preferably in college admission environment.
Five or more years developing and providing training to diverse population of users.
Three or more years of experience with business analysis and system implementation.
Three or more years managing and supporting database systems.
Three or more years of experience managing staff, preferred.
Training/experience using SQL, Excel and other databases/statistical software used for information retrieval technology.
Three or more years of experience in project management.
Experience translating data and business process needs between end users and technical staff.
Knowledge of integrated student database systems.
Demonstrated consulting and analytic skills.
Demonstrated creative problem-solving and strategic thinking skills.
Experience analyzing business requirements and developing project plans.
Customer service focus.
Excellent organizational skills.
Excellent verbal and written communication skills.
Professionalism, tact, judgment and flexibility.
Ability to work well under pressure and in a team setting.
Demonstrated commitment to work within a diverse environment and interact openly with individuals of different backgrounds.
Background check: criminal and education verification.
Recruiting Start Date:
Job Posting Title:
Director of Systems
Scheduled Weekly Hours:
Please note that in order to be considered an applicant for any staff position at Brown University you must submit an application form for each position for which you believe you are qualified. Applications are not kept on file for future positions. Please include a cover letter and resume with each position application.
Brown University is committed to fostering a diverse and inclusive academic global community; as an EEO/AA employer, Brown considers applicants for employment without regard to, and does not discriminate on the basis of, gender, sex, sexual orientation, gender identity, national origin, age, race, protected veteran status, disability, or any other legally protected status.
Internal Number: REQ168813
About Brown University
Located in historic Providence, Rhode Island and founded in 1764, Brown University is the seventh-oldest college in the United States. Brown is an independent, coeducational Ivy League institution comprising undergraduate and graduate programs, plus the Alpert Medical School, School of Engineering, Executive Master of Healthcare Leadership and the IE Brown Executive MBA.