Mitsubishi UFJ Financial Group, Inc. (MUFG) is one of the world's leading financial groups. Headquartered in Tokyo and with over 360 years of history, MUFG has a global network with around 3,000 offices in more than 50 markets. The Group has over 180,000 employees, and offers services including commercial banking, trust banking, securities, credit cards, consumer finance, asset management, and leasing.
As one of the top financial groups globally with a vision to be the world's most trusted, we want to attract, nurture and retain the most talented individuals in the market. The size and range of MUFG's global business creates opportunities for our employees to stretch themselves and reap the rewards, whilst our common values, to behave with integrity and responsibility, and to build a culture which is fair, transparent, and honest, underpin everything that we do.We aim to be the financial partner of choice for our clients, whatever their requirements, building long-term relationships, serving society, and fostering shared and sustainable growth for a better world.
Please visit our website for more information - mufgemea.com.
NUMBER OF DIRECT REPORTS
MAIN PURPOSE OF THE ROLE
Responsible for developing, embedding and managing the Operational Resilience framework, tools and methodologies in line with regulatory requirements to enable the achievement of MUFG's strategic objectives.
Responsible for establishing collaborative relationships across MUFG Bank and MUSE, using excellent interpersonal and leadership skills, the role will influence and advise senior management to realise intended benefits. The role will work closely with the Operational Resilience programme team to develop a strong capability in the first line of defence, defining and delivering sustainable and practical solutions for the management of operational resilience.
The role holder will have detailed knowledge of the Operational Resilience consultation papers (Dec 2019), and will have demonstrable experience of successfully establishing Operational Resilience frameworks and capabilities in similar financial services institutions.
Responsible for developing, embedding and managing the Operational Resilience framework, tools and methodologies in line with regulatory requirements to enable the achievement of MUFG's strategic objectives. Specific responsibilities include:
Responsible for building awareness and understanding of Operational Resilience across the firm, leading communications and training campaigns at all levels.
Responsible for maintaining strong collaborative relationships with key stakeholders, helping Service Owners and Resource Owners perform their duties in line with regulatory expectations.
Responsible for identifying Important Business Services (IBS):
Create and maintain the service taxonomy; review and update service categories;
Identify and maintain the list of IBS ensure it is approved by the Board annually;
Work with Service Owners across the business areas to update all IBS maps (incl. all processes, people, tech, data, 3rd parties) on a periodic basis or following a trigger event;
Ensure updated maps are maintained and stored in the system of record.
Responsible for establishing and managing process to monitor resilience of IBS and critical resources:
Define and manage metrics to monitor resilience of IBS and critical resources;
Coordinate activity to assess resilience of critical resources* that support each IBS (e.g. monthly attestations).
Responsible for establishing and managing the process to set and review Impact Tolerances on a periodic basis or following a trigger event, working closely with Service Owners across the business areas to set an Impact Tolerance for each of MUFG's Important Business Services.
Responsible for establishing and managing Scenario Testing for all IBS:
Define and maintain the catalogue of 'severe but plausible' scenarios;
Coordinate and facilitate scenario testing workshops with relevant Service and Resource owners.
Responsible for establishing and managing the process to assess vulnerabilities, and define and deliver remedial actions:
Support the business areas with assessing and prioritising weaknesses and vulnerabilities in resilience;
Help the business to define appropriate remedial actions;
Track delivery of actions and review evidence of gap closure.
Responsible for establishing and managing the creation the Regulatory Self-Assessment:
Coordinate the annual regulatory self-assessment;
Coordinate internal governance and approval (incl. Board approval).
Responsible for coordinating the governance of Operational Resilience, preparing papers for relevant committees and ensuring issues are escalated appropriately.
SKILLS AND EXPERIENCE
Detailed knowledge of the Operational Resilience consultation papers (Dec 2019)
Demonstrable knowledge of Operational Risk, Operational Resilience and Business Continuity tools, methodologies and best practice
Experience delivering regulatory change and transformation
Project Management skills
Ability to identify and resolve risks and issues, or prompt escalation to programme manager if they are not able to be resolved
Use project management experience and knowledge to drive focus on effective and timely delivery of activities, managing the critical path and reporting regularly on status of deliverables
Ability to develop solutions to complex problems and makes recommendations to the programme SteerCo
Communication & influencing skills
Advocate for Operational Resilience and builds strong relationships with senior stakeholders across all business areas to ensure deliver and embedder of Operational resilience throughout the organisation
Ability to build collaborative relationships across the business , working closely with internal customers
Strong interpersonal and leadership skills, persuades and includes others using a range og approaches to achieve deliverables
No qualifications required; qualified through experience
Where required, the role holder will also:
Support the Head of Operational Resilience with the Operational Resilience Committee (OReC).
Contribute to the Operational Resilience team's (OReT) performance, ensuring compliance with the organisations governance policies and procedures.
Support the design, planning and implementation of the overall ORe framework across EHQ (and within the EMEA region) to a level expected by our local regulators and at a level in line with our peers, including the update of relevant procedures and policies.
Develop and deliver short and the medium term objectives/actions within the ORe framework.
Ensure that the ORe objectives are in line with the agreed budget, including training & expectations.
Analyse the risk and effectiveness of the regions ORe reporting arrangements, and identify/escalate appropriate actions to improve the overall reporting for the unction.
Build close and continuous relationships with key individuals within the First, Second and Third Lines, and ensure their ORe weaknesses and concerns are addressed proactively.
Develop and enhance staff training as required.
Provide regular updates on progress under the ORe Governance framework and other key forums/committees. Contribute to the ORe governance for business activity to influence business strategy for the region and globally.
Regulatory compliance, affairs and change:
Comply with, and ensure that under your responsibility (where applicable) you comply with, the entities' policies and procedures as well as all rules, laws and regulatory requirements emanating from any of the regulatory authorities to which the entities are subject.
Remain up to date with regulatory changes; ensure that changes are well understood and plans are
PERFORMANCE AND DUTIES
The role holder will be assessed in accordance with their employing entities performance framework and process with relevant input obtained from the dual hatting entity as relevant.
As duties and responsibilities change, the job description will be reviewed and emended in consultation with the role holder. The role holder will carry out other duties as are within the scope, spirit and purpose of the role as requested by their line manager or Department Head.
MANAGING CONFLICTS OF INTEREST
You will have responsibilities for both the Bank and the Securities Business.
You will be required to perform your duties and responsibilities on an entity neutral basis, without favour.
You are required to follow regulatory requirements applicable to ensure each business is appropriately supported and to maintain the legal entity integrity of each of the Bank and the Securities Business.
Working terms are dictated by functional mandates, the terms of the Dual-Hat Arrangement Agreement in place between the Bank and the Securities Business and any other relevant agreements entered into between the Bank and the Securities Business.
You have responsibility for identifying and resolving where there may be a difference or conflict in needs between the Bank and the Securities Business, escalating to your manager where required.
We are open to considering flexible working requests in line with organisational requirements.
MUFG is committed to embracing diversity and building an inclusive culture where all employees are valued, respected and their opinions count. We support the principles of equality, diversity and inclusion in recruitment and employment, and oppose all forms of discrimination on the grounds of age, sex, gender, sexual orientation, disability, pregnancy and maternity, race, gender reassignment, religion or belief and marriage or civil partnership.
We make our recruitment decisions in a non-discriminatory manner in accordance with our commitment to identifying the right skills for the right role and our obligations under the law.