Director of Quality

You.

You bring your body, mind, heart and spirit to your work as a Director of Quality.

You know how to move fast. You know how to stay organized. You know how to have fun.

Youâ™re equally comfortable with leading Quality programs, interpreting and presenting Data, aligning with Performance Excellence initiatives, managing Infection Prevention, Personnel management and oversight, and Fiscal responsibilities.

Youâ™re great at what you do, but you want to be part of something even greater. Because you believe that while individuals can be strong, the right team is invincible.

Us.

Reporting directly to Good Samaritanâ™s CMO, the Director of Quality will also interact with system leaders as the primary owner of quality, infection prevention and performance excellence for the care site.  With approximately 4 direct reports, and additional indirect reports, this leader is accountable for educating stakeholders on all aspects of quality.

Good Samaritan Medical Center is part of SCL Health, a faith-based, nonprofit healthcare organization that focuses on person-centered care. At our 234-bed Level II Trauma Center, our mission is to bring health and hope to the poor, the vulnerable, our communities and each other. Weâ™re especially proud of our people, who helped make us one of Americaâ™s 100 Best Hospitals according to Healthgrades.

Benefits are one of the ways we encourage health for you and your family. Our generous package includes medical, dental and vision coverage. But health is more than a well-working body: it encompasses body, mind and social well-being. To that end, weâ™ve launched a Healthy Living program to address your holistic health. Healthy Living includes financial incentives, digital tools, tobacco cessation, classes, counseling and paid time off. We also offer financial wellness tools and retirement planning.

We.

Together weâ™ll align mission and careers, values and workplace. Weâ™ll encourage joy and take pride in our integrity.

Weâ™ll laugh at each otherâ™s jokes (even the bad ones). Weâ™ll hello and high five. Weâ™ll celebrate milestones and acknowledge the value of spirituality in healing.

Weâ™re proud of what we know, which includes how much there is to learn.

Your day.

As a Director of Quality you need to know how to:

• Assure all departments, both clinical and non-clinical, have quality metrics identified, and meet acceptable parameters.
• Review NDNQI indicators and work with Nursing Leadership to assure actions are in place to meet top decile performance nationally.
• Work with contract owners to assure contract quality metrics are identified, reported, with actions taken as needed to remain within parameters acceptable within the industry and organization.
• Lead stakeholders to an understanding of quality in their areas of responsibility.
• Work with CMO to assure Providers receive data in understandable, cogent format.
• Remain current on all quality-related regulatory requirements, to include those required by The Joint Commission, CMS, local, State, and Federal entities.
• Facilitate all logistics of Performance Excellence Committee, and other quality-related meetings.
• Assure updates and Board approval is obtained on mandated annual Quality Plan.
• Assure all quality related items on System Operational Performance Goals are met to the maximum level of achievement.
• Prepare materials for Quality Committee of Board, and other requests. 
• Present data internally to key stakeholders, with corresponding explanations and action plans.

Your experience.

We hire people, not resumes. But we also expect excellence, which is why we require:

• Bachelorâ™s Degree in Nursing or equivalent, in healthcare/business administration or related area.
• Minimum of six (6) years of experience with progressively increasing levels of responsibility in total quality improvement function.
• Minimum of five (5) years of experience in a leadership role.
• Completion of CPHQ (Certified Professional Healthcare Quality), or ability to obtain within six (6) months of hire.

Your next move.

Now that you know more about being a Director of Quality on our team we hope youâ™ll join us. At SCL Health youâ™ll reaffirm every day how much you love this work, and why you were called to it in the first place.