VP, Digital Sales (Wealth & Deposits) - Wealth and Personal Banking

The health and safety of our employees and candidates is very important to us. Due to the current situation related to the Novel Coronavirus (2019-nCoV), we're leveraging our digital capabilities to ensure we can continue to recruit top talent at HSBC.  As your application progresses, you may be asked to use one of our digital tools to help you through your recruitment journey.  If so, one of our Resourcing colleagues will explain how our video-interviewing technology will be used throughout the recruitment process and will be on hand to answer any questions you might have.

Some careers shine brighter than others. 

If you're looking for a career that will help you stand out, join HSBC and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further. 

Wealth and Personal Banking is our new global business combining Retail Banking and Wealth Management; and Global Private Banking, to become one of the world's largest global wealth managers with USD1.4 trillion in assets.  Our dedicated colleagues serve millions of customers worldwide across the entire spectrum of private wealth, ranging from personal banking for individuals and families, through to business owners, investors and ultra-high-net-worth individuals.  We provide products and services such as bank accounts, credit cards, personal loans and mortgages, as well as asset management, insurance, wealth management and private banking, that best suit our customers' needs.

We are currently seeking a high calibre professional to join our team as a VP, Digital Sales (Wealth and Deposits) – Wealth and Personal Banking.

Principal Responsibilities

• Owning and delivering the local digital sales as well as working closely with global, regional and local stakeholders
• Driving an increase in digital sales via all the Digital channels across the wealth & deposits products, and looking to drive the digital agenda through digital targets.
• Building a 'best in class' digital sales strategy locally that will lead and deliver value across the key operating activities that span sales management, digital messaging, digital optimization and digital data, and working with wider stake holders to lead, encourage and drive results locally
• Making use of analytical findings to continually improve customer's experience
• Leading and driving optimization of the elements of the digital channels that span public website, social media, data & technology services, push, email and online banking.
• Conceptualizing, managing and running local online wealth & deposit campaigns end-to end

Requirements

• Outstanding subject matter expertise of digital channel, including technical, commercial, market place and customer considerations.
• Strong personal links in the digital and finance industry
• Strong experience in top to bottom sales funnel management
• Good analytical background, with experience in Adobe Analytics / Google Analytics
• Experience in both the developed and emerging markets
• Ability to lead and influence teams
• Managing operational functions, directing process reengineering and efficiency exercises.
• Keen understanding of products, services and underlying processes to fulfill.
• Strong commercial orientation, track record of balancing risks versus rewards and maximizing the cost effectiveness and profitability for the business.
• Deep and wide subject matter expertise of digital channels in banking
• Exceptional ability to lead diverse teams across different functions.
• Strong people leadership and team work skills
• Ability to gather and analyse information, judgment and decision making, communication competencies.
• An understanding of and respect for different cultures, working with colleagues from different countries within a region

To be considered for this role, the relevant rights to work in Singapore is required.

You'll achieve more when you join HSBC. 

www.hsbc.com/careers 

HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website. 

Issued by The Hongkong and Shanghai Banking Corporation Limited.