You.
You bring your body, mind, heart and spirit to your work as a Registered Nurse in the Health Access Call Center.
Your compassion is tangible: patients feel it in the hand they hold. Families feel it in your prayers. Colleagues feel it in your support.
You know when to move quickly. When to sit quietly. When to laugh loudly.
Youâ™re great at what you do, but you want to be part of something even greater. Because you believe that while individuals can be strong, the right team is invincible.
Us.
St. Vincent Healthcare is part of SCL Health, a faith-based, nonprofit healthcare organization that focuses on person-centered care. Our 286-bed Level II Trauma Center has provided care in Montana and the surrounding area since 1898, and our 30-clinic network ensures community needs are met. We offer comprehensive, specialty care, including a âœhospital within a hospitalâ specifically for children, and are proud to extend SCL Healthâ™s missions by treating the poor, the vulnerable, our community and each other.
Benefits are one of the ways we encourage health for you and your family. Our generous package includes medical, dental and vision coverage. But health is more than a well-working body: it encompasses body, mind and social well-being. To that end, weâ™ve launched a Healthy Living program to address your holistic health. Healthy Living includes financial incentives, digital tools, tobacco cessation, classes, counseling and paid time off. We also offer financial wellness tools and retirement planning.
We.
Together weâ™ll align mission and careers, values and workplace. Weâ™ll honor each otherâ™s dignity and surpass the standards we set. Weâ™ll encourage joy, demand safety and take pride in our integrity.
Weâ™ll laugh at each otherâ™s jokes (even the bad ones). Weâ™ll hello and high five. Weâ™ll celebrate milestones and acknowledge the value of spirituality in healing.
Weâ™re proud of what we know, which includes how much there is to learn.
Your day.
As a Health Access Call Center RN, you need to be able to:
- Provide guidance to callers by providing health information, symptom assessment, referral options and question follow-up in order to assist the patient in making informed health decisions
- Prioritize calls, answer health questions and make service and physician referrals
- Document spoken conversations, demographics, incoming call purpose and referrals
Your experience.
We hire people, not resumes. But we also expect excellence, which is why we require:
- Current Montana RN license, required
- Current Wyoming RN license or ability to obtain within six (6) weeks of hire into the position, required
- Current BLS certification endorsed by the American Heart Association, required
- Minimum of five (5) yearsâ™ experience as a Registered Nurse, required
- Demonstrated ability to type 40 wpm with 98% accuracy, required
Your next move.
Now that you know more about being a Health Access Call Center RN on our team we hope youâ™ll join us. At St. Vincent Healthcare youâ™ll reaffirm every day how much you love this work, and why you were called to it in the first place.