As Cornell University's online learning unit, eCornell delivers online professional certificate courses to individuals and organizations around the world. Courses are personally developed by Cornell faculty with expertise in a wide range of topics, including data analytics, management, marketing, human resources, leadership, and STEM. Students learn in an interactive, small cohort format to gain skills they can immediately apply in their organizations, while earning a professional certificate from Cornell University. eCornell has offered online learning courses and certificate programs for 15 years to over 130,000 students at more than 2,000 companies.
eCornell embraces diversity and seeks candidates who will contribute to a climate that supports students, faculty, and staff of all identities and backgrounds. We strongly encourage individuals from underrepresented identities to apply.
eCornell is growing at a fast pace! We are seeking an innovative Senior Business Process Analyst to support our design and development team and other functions within the eCornell organization. This is a great opportunity to use your extensive cross-functional collaboration skills in a complex and growing development environment. As our wide range of products and operations continue to evolve, so does our product development approach. We have a need to leverage metrics across disciplines for strategic insights, primarily related to capacity planning, process improvement, and efficiency. The Senior Business Process Analyst will play a central role in the evaluation and process improvement of the design and development of product, from design to delivery.
We are developing infrastructure improvements, making change processes more transparent, and enhancing cross-functional operations to have a unified mission and aligned incentives.
*Preference will be given to candidates that are within commuting distance to Ithaca, NY or NYC. However, remote will be considered for candidates, depending on experience and qualifications.
What you will do:
Collaborate with the management team to provide oversight of all project management processes and systems used for design and development.
Collaborate with the management team to design, manage, and advance the metric systems to support analysis of all aspects of organizational performance including productivity, cycle times, on-time delivery, and more.
Build upon existing processes to implement a data-driven process improvement cycle.
Analyze processes, systems, and workflows to identify opportunities to improve organizational productivity and improve speed to market.
Provide training, consulting, and recommendations for web and administrative systems.
Lead the implementation of administration initiatives with a focus on improving processes to reduce administrative burden.
Direct the work of the instructional design & creative services teams to achieve full performance levels. Conduct workload analysis and maximal availability, supporting a wide program of development.
On all tasks, collaborate extensively with the content design and development team, the IT teams, and administration.
What we need:
Bachelor's Degree and 5-7 years relevant experience or equivalent combination of education and experience.
Excellent interpersonal skills, business acumen, and extensive cross functional collaboration with managers across a design and development organization, IT, finance, and/or executive leadership.
Strong analytical skills.
Outstanding ability in setting up and improving project management processes and systems.
Business process improvement experience. Ability to review complex workflows, make recommendations on improvements, and support leaders in implementing change.
Able to quickly pick up and learn new technology platforms with minimal training.
Support an inclusive environment.
Proven ability to effectively train, guide & advise others.
What we prefer:
Bachelor's Degree in Data Analytics or equivalent experience.
Familiarity of higher education information technologies systems.
Product management, project management, business analyst, or design experience.
Up-to-date on new and emerging technologies.
Prefer local to Ithaca but will consider remote depending on experience.
**No VISA sponsorship or relocation assistance is available for this position.**
What we offer:
The opportunity to work with a dynamic group of people in a high-growth organization where employee development is promoted.
A broad set of competitive benefits under the Endowed program, including educational opportunities, access to virtual wellness programs, health care options, 3 weeks of paid vacation, 13 paid holidays, and superior retirement contributions. https://hr.cornell.edu/benefits-pay
University Job Title:
IT Business Analyst IV
Pay Rate Type:
Number of Openings:
If you currently work at Cornell University, please exit this website and log in to Workday using your Net ID and password. Select the Career icon on your Home dashboard to view jobs at Cornell.
Online Submission Guidelines:
Most positions at Cornell will require you to apply online and submit both a resume/CV and cover letter. You can upload documents either by "dragging and dropping" them into the dropbox or by using the "upload" icon on the application page. For more detailed instructions on how to apply to a job at Cornell, visit How We Hire on the HR website.
If you require an accommodation for a disability in order to complete an employment application or to participate in the recruiting process, you are encouraged to contact Cornell University's Department of Inclusion and Workforce Diversity at voice (607) 255-3976, fax (607) 255-7481, or email at [email protected].
For general questions about the position or the application process, please contact the Recruiter listed in the job posting.
Applicants that do not have internet access are encouraged to visit your local library, or local Department of Labor. You may also visit the office of Workforce Recruitment and Retention Monday - Friday between the hours of 8:30 a.m. - 4:30 p.m. to use a dedicated workstation to complete an online application.
Notice to Applicants:
Please read the required Notice to Applicants statement by clicking here. This notice contains important information about applying for a position at Cornell as well as some of your rights and responsibilities as an applicant.
Diversity and Inclusion are a part of Cornell University's heritage. We are a recognized employer and educator valuing AA/EEO, Protected Veterans and Individuals with Disabilities. We also recognize a lawful preference in employment practices for Native Americans living on or near Indian reservations. Cornell University is an innovative Ivy League university and a great place to work. Our inclusive community of scholars, students, and staff impart an uncommon sense of larger purpose, and contribute creative ideas to further the university's mission of teaching, discovery, and engagement.
Internal Number: WDR-00024533
About Cornell University
In 1865, Ezra Cornell founded an institution "where any person can find instruction in any study." From the beginning, all students were welcome, regardless of race, gender, ideology, or socioeconomic status. Today, we invite you to join our talented and diverse students and accessible faculty who, together, form a living and learning community unmatched in its breadth of opportunities.Cornell University's college, schools, and other academic units offer more than 4,000 courses, 70 undergraduate majors, 93 graduate fields of study, undergraduate and advanced degrees, and continuing education and outreach programs.