Join our award-winning team at University of Washington Medical Center (UWMC) at the NW Hospital Campus. Among the top medical centers in the United States as rated by U.S. News & World Report "America's Best Hospitals," UWMC prides itself on compassionate patient care as well as its pioneering medical advances. UWMC is operated by the University of Washington (UW) and serves as a training site for UW’s School of Medicine. The University of Washington is proud to be one of the nation’s premier educational and research institutions. Our people are the most important asset in our pursuit of achieving excellence in education, research, and community service. Our staff not only enjoys outstanding benefits and professional growth opportunities, but also an environment noted for diversity, community involvement, intellectual excitement, artistic pursuits, and natural beauty.
UWMC/NW Hospital Teleservices has an outstanding opportunity for a full time day shift Communications Technician 2. This individual will be responsible for the maintenance, installation, and support of the UWMC Northwest Campus Telephony and Communication Systems. These systems include an NEC and Avaya Enterprise PBX system providing telephony services to the NWH Campus and remote clinics in the Seattle area. Additional supported communication systems include; clinical mobile handsets, cellular phones, smart tablet systems, pager systems, overhead paging systems, campus public safety radio systems, satellite phones, and DC and UPS power systems.
The candidate will use various communication systems (DC power and UPS systems) and will provide technical support and troubleshooting in coordination with our power systems vendors.
Additional work will include installation, repair and support of the campus wiring infrastructure. Candidate should will perform wiring and fiber optic installation following maintenance standards. Some cabling work will be required in support of the communications systems. Candidate will read architectural drawings is a benefit. Candidate will work with Project Management teams in support of infrastructure project design and installations.
The candidate will follow current VoIP and SIP telephony standards and have experience with deployment of these types of communication systems. Experience with Avaya vector routing is preferred.
This position will work closely with IT and Telecom staff at the UWMC Montlake Campus and Harborview Medical Center in delivery of coordinated communications services across UW Medicine. The position will report to the Technician Supervisor at the UWMC Montlake Campus.
Experience and familiarity with computer operation systems and data networking standards is preferred.
As an employee, you will enjoy generous benefits and work/life programs. For a complete description of our benefits for this position, please view this page.
One year of experience as a Communications Technician 1 OR equivalent education/experience.
Two years of post-secondary training or equivalent education/experience. Excellent interpersonal skills and be able to handle the pressures of a busy office.
One year of experience as a telecom technician and one year of experience as a large telecom switch technician. (NEC and Avaya CM certification preferred)
Two years of post-secondary work or equivalent education/experience Proficient skill in MS Word and Excel. Knowledge and experience in a hospital setting Efficient and effective multitasking skills Ability to understand and produce written and verbal instructions in English Excellent communication skills Capable of lifting +/- 50 lbs Team building skills
CONDITIONS OF EMPLOYMENT:
Successful completion of mandatory training, initial and yearly, monitored through department training records.
Founded in 1861, the University of Washington is one of the oldest public institutions in the west coast and one of the preeminent research universities in the world. The University of Washington is a multi-campus university comprised of three different campuses: Seattle, Tacoma, and Bothell. The Seattle campus is made up of sixteen schools and colleges that serve students ranging from an undergraduate level to a doctoral level. The university is home to world-class libraries, arts, music, drama, and sports, as well as the highest quality medical care in Washington State and a world-class academic medical center. The teaching and research of the University’s many professional schools provide undergraduate and graduate students the education necessary toward achieving an excellence that will serve the state, the region, and the nation. As part of a large and diverse community, the University of Washington serves more students than any other institution in the Northwest.