This announcement is posted as available position openings occur. New positions will be held open for a minimum of five days from the date of posting. Repeat postings may be closed at any time. Employment is contingent upon new employee providing documents verifying United States citizenship, or for aliens, documents verifying legal permission to work in the United States. According to position requirements, passing a background check and/or a functional capacity test may also be required. For further information, please call 909-607-7816, view our Web page at www.cgu.edu or inquire in person at the Human Resources Department, 150 East Tenth Street, Harper 118, Claremont, CA 91711. Please mail, email (*PREFERRED CHOICE) to [email protected] or fax: 909-621-8861 your resume, cover letter, and application to be considered for any position. You can download the application from our website at https://www.cgu.edu/employment-opportunities/staff-jobs The Evaluator’s Institute at Claremont Graduate University and the Claremont Center for Evaluation (CEC) are building a team of individuals who can help manage existing educational and training programs as well as launch new initiatives that will take the university into the future. The successful candidate has demonstrated strengths in project management, business development, operations, and delivering online and hybrid programs. The position is responsible for program development, client relations, financial analysis and management, supporting faculty relations, and logistical implementation of a portfolio of approximately 8-12 custom and open enrollment evaluation education programs per year, serving approximately 600 professional participants annually. The Program Director works independently, employing strategic analysis to take actions and make decisions that support TEI’s and CEC’s long-term goals. The position is responsible for the creation of an optimal learning environment for participants and an optimal teaching environment for faculty. The successful candidate reports to the Director of Online Programs in the Provost office, and a secondary report to TEI’s Director of Student Affairs & Strategic Planning. This position works closely with the faculty in CEC and TEI and supervises a team of graduate assistants. The regular hours for this position are 8:30 AM to 5:00 PM Monday through Friday. Hours may vary due to needs of the University, School, or department. ESSENTIAL FUNCTIONS: - Design and implement open-enrollment and custom professional development programs in evaluation, including determination of educational goals and development of program curriculum.
- Assess the effectiveness of faculty.
- Provide strategic analysis of the programs in relation to competitors by conducting research on competitors and competitive programming.
- Price programs, considering revenues, margins, marketplace potential, and competition.
- Administer and execute all details associated with program implementation.
- Work with academic leadership, budget office personnel, information technology staff, enrollment service managers, marketing and communications, finance, and other stakeholders to develop and deliver innovative online learning.
- Professionally represent CGU’s TEI and CEC at meetings with corporate, government, and non-profit sponsors, professional groups, and faculty to discuss new and continuing programs.
- Inspect, visit, and develop potential program sites.
- Implement cost effective processes.
- Understand the tenets of adult learning theory and provide analysis and input into curriculum and program design that improves the learning experience and enhances the reputation of TEI and CEC.
- Form strategic partnerships with appropriate organizations.
- Independently and effectively handle problems related to programs, faculty, and participants and systematize the solution and problem-solving process for future occurrences.
Additional Responsibilities: - Develop and oversee financial budgets.
- Analyze costs, make and implement budgetary changes, and manage financial performance for portfolio of programs.
- Prepare and administer program budgets, with overall profit and loss, revenue and expense responsibility.
- Implement procedures to increase group and program revenue and net income.
- Achieve financial targets for all programs.
- Evaluate the profitability potential of prospective programs and find ways to improve financial performance with effective program budgeting.
- Ability to attend offsite client programs and client meetings at local, out-of-state, and international locations.
- Maintain the focus on student success, high quality, and clear business processes.
- Ensure that all project management standards are followed.
- Establish and work toward achieving key performance indicators for the various phases of the project.
- Maintain consistent and accurate status information, data, documentation, and audit trail for each project and implement a communication standards protocol.
- Keep university stakeholders apprised of progress.
- Identify opportunities and risks and develop contingency plans.
- Implement a continuous improvement style, incorporating best practices and identifying root causes that are then addressed as problems arise.
- Establish and adapt strong management of the project through phases, from development and implementation to improvement.
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