This announcement is posted as available position openings occur. New positions will be held open for a minimum of five days from the date of posting. Repeat postings may be closed at any time. Employment is contingent upon new employee providing documents verifying United States citizenship, or for aliens, documents verifying legal permission to work in the United States. According to position requirements, passing a background check and/or a functional capacity test may also be required. For further information, please call 909-607-7816, view our Web page at www.cgu.edu or inquire in person at the Human Resources Department, 150 East Tenth Street, Harper 118, Claremont, CA 91711.
The Evaluator’s Institute at Claremont Graduate University and the Claremont Center for Evaluation (CEC) are building a team of individuals who can help manage existing educational and training programs as well as launch new initiatives that will take the university into the future. The successful candidate has demonstrated strengths in project management, business development, operations, and delivering online and hybrid programs.
The position is responsible for program development, client relations, financial analysis and management, supporting faculty relations, and logistical implementation of a portfolio of approximately 8-12 custom and open enrollment evaluation education programs per year, serving approximately 600 professional participants annually. The Program Director works independently, employing strategic analysis to take actions and make decisions that support TEI’s and CEC’s long-term goals. The position is responsible for the creation of an optimal learning environment for participants and an optimal teaching environment for faculty. The successful candidate reports to the Director of Online Programs in the Provost office, and a secondary report to TEI’s Director of Student Affairs & Strategic Planning. This position works closely with the faculty in CEC and TEI and supervises a team of graduate assistants.
The regular hours for this position are 8:30 AM to 5:00 PM Monday through Friday. Hours may vary due to needs of the University, School, or department.
Design and implement open-enrollment and custom professional development programs in evaluation, including determination of educational goals and development of program curriculum.
Assess the effectiveness of faculty.
Provide strategic analysis of the programs in relation to competitors by conducting research on competitors and competitive programming.
Price programs, considering revenues, margins, marketplace potential, and competition.
Administer and execute all details associated with program implementation.
Work with academic leadership, budget office personnel, information technology staff, enrollment service managers, marketing and communications, finance, and other stakeholders to develop and deliver innovative online learning.
Professionally represent CGU’s TEI and CEC at meetings with corporate, government, and non-profit sponsors, professional groups, and faculty to discuss new and continuing programs.
Inspect, visit, and develop potential program sites.
Implement cost effective processes.
Understand the tenets of adult learning theory and provide analysis and input into curriculum and program design that improves the learning experience and enhances the reputation of TEI and CEC.
Form strategic partnerships with appropriate organizations.
Independently and effectively handle problems related to programs, faculty, and participants and systematize the solution and problem-solving process for future occurrences.
Develop and oversee financial budgets.
Analyze costs, make and implement budgetary changes, and manage financial performance for portfolio of programs.
Prepare and administer program budgets, with overall profit and loss, revenue and expense responsibility.
Implement procedures to increase group and program revenue and net income.
Achieve financial targets for all programs.
Evaluate the profitability potential of prospective programs and find ways to improve financial performance with effective program budgeting.
Ability to attend offsite client programs and client meetings at local, out-of-state, and international locations.
Maintain the focus on student success, high quality, and clear business processes.
Ensure that all project management standards are followed.
Establish and work toward achieving key performance indicators for the various phases of the project.
Maintain consistent and accurate status information, data, documentation, and audit trail for each project and implement a communication standards protocol.
Keep university stakeholders apprised of progress.
Identify opportunities and risks and develop contingency plans.
Implement a continuous improvement style, incorporating best practices and identifying root causes that are then addressed as problems arise.
Establish and adapt strong management of the project through phases, from development and implementation to improvement.
REQUIRED KNOWLEDGE, SKILLS, and ABILITIES:
Individual must possess knowledge, skills and ability to be able to successfully perform the essential functions of the position, or be able to explain or demonstrate how the essential functions will be performed with or without reasonable accommodation, using some other combination of skills and abilities.
Knowledge of online learning, project management in a higher education setting, pedagogy and theory.
Basic budgeting skills, leadership abilities, and advanced knowledge of learning technologies.
Proven ability to self-motivate in a team-oriented and high-pressure environment.
A bachelor’s degree; Master’s degree preferred in one of the following: Evaluation Methods, Instructional Design, Instructional Technology, Educational Technology, or related field, or any combination of education and experience that provides the required skills and ability. Three years of experience and demonstrated success related to online learning and project management, including two years of supervisory experience. Excellent analytical and communication skills.
Education or educational experience with the field of evaluation. Project Management Professional (PMP) Certification. Demonstrated ability to work with faculty to improve online learning environments. Customer relations. Process design and experience managing multiple priorities. Innovation and change management.
The Budget Assistant in the School of Social Science, Policy, and Evaluation will report jointly to the Director of Operations for TEI and CEC Budgeting, and to the Dean of SSSPE for all functions.
APPLICANTS ACCEPTABILITY FOR POSITIONS REQUIRING USE OF A COLLEGE VEHICLE IS CONTINGENT UPON A DRIVING RECORD ACCEPTABLE TO THE COLLEGE’S AUTOMOBILE LIABILITY INSURANCE. PROMOTION FROM WITHIN IS ENCOURAGED WHENEVER QUALIFIED EMPLOYEES OF CLAREMONT GRADUATE UNIVERSITY ARE AVAILABLE. INTERESTED EMPLOYEES ARE URGED TO CONTACT THE DIRECTOR OF HUMAN RESOURCES IF QUALIFIED FOR ANY OF THE ABOVE OPENINGS. PLEASE DO NOT CONTACT DEPARTMENTS DIRECTLY.
Claremont Graduate University is an Equal Opportunity Employer and does not discriminate on the basis of race, color, creed, place of national origin, sex, age, sexual orientation, or physical handicap in its employment practice and in admission of students to educational programs and activities in accordance with the requirements of Title IX of the Education Amendments of 1972 and other applicable laws. Claremont Graduate University is committed to affirmative action in employment practices regarding ethnic minorities, the physically handicapped, Vietnam-era veterans and women.
The Claremont Colleges, a consortium of five undergraduate liberal arts colleges, two graduate institutions, and Claremont University Consortium, which provides shared institutional support services, is reminiscent of the Oxford-Cambridge model. The undergraduate colleges include Pomona College, Scripps College, Claremont McKenna College, Harvey Mudd College, and Pitzer College. The two graduate institutions include Claremont Graduate University and Keck Graduate Institute.