Job Summary:Reporting to the Assistant Director of Operations for the College of Social Sciences, Policy, and Practice, the Program Specialist is a newly created role to assist in the operations and implementation of Simmons University?s courses and degrees for online undergraduate and online graduate programs in the College?s School of Social Work. The main programs are the Bachelor of Social Work (BSW) and the Doctorate of Social Work (DSW).The major focus of this role will be to support internal and external partners (faculty, administration, staff, project managers) in timely completion of workstream goals through operational, administrative and program support. This role will prioritize communication strategy for all stake holders to be informed for project milestones; will support operational continuity of programs pre and post launch, and will have a key role in program data management for enrollment needs and updates. In addition, the Program Specialist will support with implementing solutions that meet programmatic and operational needs (e.g., updating tools, training, and checklist for key stakeholders in the core team); supports day to day operations; and assists with other duties as assigned.Essential Functions:Program ManagementDevelop project planning documents and materials as needed;Support 2U initiatives with high attention to detail in coordinating project milestones through completion for smooth operation and logistic support;Work with Assistant Director of Operations to ensure the College Dean?s goals and academic initiatives have updates on resources available/unavailable for support with attention to timely support and information;Identify and communicate project risks and issues as they arise and elevate needs to appropriate internal and external constituents, serving as a key member of these problem-solving initiatives.Reporting and CommunicationsManage core team meeting with external partner and Simmons to maintain progress and accountability in all work streams;Manage data integrity for tracking and reporting on current students.Develop course section projections and monitor enrollments to maximize course section utilization each term;Oversee the data collection for, and submission of, the Council on Social Work Education annual report for the BSW program;Work with the Program Director to develop an assessment plan for the DSW program;Communicate with the Office of the Registrar for updated program lists and provide status updates on course changes and course development;Oversee annual updates to various program handbooks in consultation with the Assistant Director of Operations and Program Directors;Serve as an engaged team member for communication to support faculty and staff by cultivating communications that are timely and effective.Operations SupportCollaborate with Assistant Director of Operations to track current students, leaves of absence, and project new student;Attend all relevant meetings, participate in committee work, maintain records, record meeting minutes and manage database systems as required;Organize key meeting attendance and updates for those not on the call as needed;Onboard faculty to policies and procedures;Develop surveys of graduates, current students, and stakeholders in the field and analyze the results;Maintain and process all invoices/bookings/item requests and processing for online budget while staying with in Workday parameters through monthly reconciling of budget and timely and accurate budget reporting as needed;Work on discrete projects, providing project management, documentation, and support and other duties as assigned.Qualifications: Education:Bachelor?s Degree or equivalent work experience required.Required Technical Skills:Proficiency with MS Office (Word, Excel, and PowerPoint), and familiarity with online virtual platforms (Google Meet, Zoom, etc.).Knowledge, Skills & Abilities:Minimum three years of professional experience required; academic administrative/coordinator, operations or programming experience preferred;Excellent verbal and written communication skills, including editing and proofreading;Exceptional planning and organizational skills;Ability to take initiative and ownership of projects;Demonstrated ability to handle sensitive issues and maintain confidentiality;Ability to work well with culturally diverse populations within an organization;Proven ability to perform duties with a high level of professionalism, flexibility; discretion, judgment, diplomacy and tact;Ability to multi-task, adapt to changing priorities, and meet deadlines;Prior experience in higher education a plus.Required Application Materials: ResumeCover LetterSalary GradeS07Instructions to Applicants: Please upload all applicable application materials (e.g. resume/cv, cover letter, writing sample, teaching philosophy, etc.) in the "Resume/CV" box on page 2 ("My Experience") of this application. Documents can be uploaded individually or as a combined document (e.g. PDF).Simmons University is committed to inclusive excellence in all aspects of an individual?s community experience. As a university committed to diversity, equity, and inclusion, Simmons encourages applications from all under-represented groups. Simmons is committed to creating, developing, promoting, and enhancing inclusive hiring practices?at all levels, for all positions?ensuring diverse talent pools and the delivery of a consistent positive candidate experience. Simmons is an equal opportunity employer and is committed to continuing to develop a more diverse faculty, staff, student body, and curriculum.
Internal Number: 8003
The five educational institutions that make up Colleges of the Fenway view diversity as a key component in the growth of our students' educational experience as well as our ongoing journey as professionals charged with maintaining the world class status of our institutions. By drawing from a wide cultural palette, we ensure that we have access to the full range of talent available. Through our respect for the vast array of backgrounds we create an environment that will help that talent grow. It is within an environment of respect that we are able to build and work toward our goals. Our goal is to create an atmosphere that values mutual respect. All Colleges of the Fenway members have policies and practices designed to safeguard our healthy environment as well as provide the support and access needed to do so. The Colleges of the Fenway are located in the heart of Bostons academic, scientific and cultural communities and is within walking distance from landmarks such as the Museum of Fine Arts, Fenway Park, Symphony Hall and world renowned medical institutions. Jobs at Emmanuel College: http://emmanuel.edu/About_Emmanuel/Employment.htmlJobs at Massachusetts College of Art and Design...: http://www.massart.edu/About_MassArt/Careers.htmlJobs at Massachusetts College of Pharmacy and Health Sciences: http://www.mcphs.edu/about-mcphs/careers-at-mcphsJobs at Simmons College: http://simmons.edu/overview/about/jobs/Jobs at Wentworth Institute of Technology: https://jobs.wit.edu/