Job SummaryThe Program Specialist provides administrative and operational support to the Faculty Program Director(s) of individual online undergraduate programs. This newly created role will oversee day-to-day academic operations for specific online undergraduate program(s) while serving as a main support contact for matriculated students. The position reports to the Director of Operations in the College of Organizational, Computational, and Information Sciences (COCIS), but also will support the academic operations teams and the Faculty Program Director(s) for the Gwen Ifill College of Media, Arts and Humanities and the Collede of Natural, Behavioral, and Health Sciences (CNBHS). This position will also serve as a member of each College?s professional support team, liaising with the Provost?s Office and other campus offices supporting the success of online undergraduate programs.The ideal candidate will understand the needs of adult learners, maintain a strong constituent focus, foster mutual respect, support Simmons University?s commitment to diversity, practice and promote teamwork, perform independently, maintain confidentiality, adhere to high standards of personal conduct and maintain and enhance professional/job competency.For more information about the College of Organizational, Computational, and Information Sciences, see COCIS website.For more information about the Gwen Ifill College of Media, Arts, and Humanities, see Ifill College website.For more information about the College of Natural, Behavioral, and Health Sciences, see CNBHS website.Essential FunctionsProgram Operations (50%)Oversee the day-to-day administration of online undergraduate program(s), including serving as the primary administrative contact for internal constituents. Develop and maintain systems to track course scheduling, course development and revision, enrollments, and faculty course leads and section instructors.Monitor instructional offerings, including liaising with 2U and troubleshooting as necessary.Assist Faculty Program Director in forecasting course, budget, and staffing needs, and preparing an annual report of program activities.Liaise with other online program specialists and University administrators overseeing online undergraduate programs.Faculty Support (20%)Serve as a primary administrative contact for faculty course leads and section instructors.Monitor faculty training, course development and revision, and instructional delivery. Connect faculty to technical and pedagogical support resources as necessary.Assist with identifying, hiring, and onboarding of section instructors and issuing and tracking course lead stipends.Maintain instructor guide and other faculty resources. Work with Faculty Program Director and Faculty Course Leads to update as necessary.Student Support (15%)Serve as primary administrative contact for matriculated students.Track and monitor faculty advisors.Coordinate new student orientation sessions.Maintain program website.Budget Support (10%)Monitor and administer day-to-day budget responsibilities, including expense processing, invoices, reconciliations, and supply orders.Track program and prepare reports as needed.Assist Director of Operations, academic unit head, and Faculty Program Director with budget planning.Other duties as assigned (5%)Essential QualificationsBachelor?s degree or equivalent work experience requiredMinimum of three years of work experience in an operations, finance, project management, or academic programming functionExceptional planning and organizational skills, and proven experience taking initiative and having ownership of projectsAdvanced working knowledge of MS Office Suite, Google Apps, and a strong ability to learn new systems, especially web-based applications and learning toolsExcellent communication, analytical thinking, and problem-solving abilitiesProven ability to perform duties with a high level of collaboration, professionalism, flexibility, discretion, judgment, diplomacy, and tactAbility to multitask, adapt to changing priorities, and meet deadlinesAbility to work well with culturally diverse populations within an organizationPreferred QualificationsPrior experience in higher education academic administrationExperience with online learning and common software, including MS Excel experience with advanced formulas, pivot tables, and chartsExperience with budgetary responsibilitiesRequired Application Materials: ResumeCover LetterSalary GradeS07Instructions to Applicants: Please upload all applicable application materials (e.g. resume/cv, cover letter, writing sample, teaching philosophy, etc.) in the "Resume/CV" box on page 2 ("My Experience") of this application. Documents can be uploaded individually or as a combined document (e.g. PDF).Simmons University is committed to inclusive excellence in all aspects of an individual?s community experience. As a university committed to diversity, equity, and inclusion, Simmons encourages applications from all under-represented groups. Simmons is committed to creating, developing, promoting, and enhancing inclusive hiring practices?at all levels, for all positions?ensuring diverse talent pools and the delivery of a consistent positive candidate experience. Simmons is an equal opportunity employer and is committed to continuing to develop a more diverse faculty, staff, student body, and curriculum.
Internal Number: 8000
The five educational institutions that make up Colleges of the Fenway view diversity as a key component in the growth of our students' educational experience as well as our ongoing journey as professionals charged with maintaining the world class status of our institutions. By drawing from a wide cultural palette, we ensure that we have access to the full range of talent available. Through our respect for the vast array of backgrounds we create an environment that will help that talent grow. It is within an environment of respect that we are able to build and work toward our goals. Our goal is to create an atmosphere that values mutual respect. All Colleges of the Fenway members have policies and practices designed to safeguard our healthy environment as well as provide the support and access needed to do so. The Colleges of the Fenway are located in the heart of Bostons academic, scientific and cultural communities and is within walking distance from landmarks such as the Museum of Fine Arts, Fenway Park, Symphony Hall and world renowned medical institutions. Jobs at Emmanuel College: http://emmanuel.edu/About_Emmanuel/Employment.htmlJobs at Massachusetts College of Art and Design...: http://www.massart.edu/About_MassArt/Careers.htmlJobs at Massachusetts College of Pharmacy and Health Sciences: http://www.mcphs.edu/about-mcphs/careers-at-mcphsJobs at Simmons College: http://simmons.edu/overview/about/jobs/Jobs at Wentworth Institute of Technology: https://jobs.wit.edu/