Essential Functions: This position has full responsibility for the implementation and integration of networks and applications in support of the Simulation Lab within the College of Nursing. Manage the effective lifecycle of provisioning, installation, operation, and maintenance of specialized systems related to Nursing simulation and recording/debriefing systems within the College of Nursing Simulation Lab at Wayne State University. Subject matter expert for network and human patient simulators, recording/debriefing systems, extended reality and emerging technologies, with the ability to resolve the most complex network and application problems.The position will report to the Associate Director, Clinical Labs.Develop, install, implement and support simulation and clinical information systems that support the overall mission of the Simulation Laboratory and the College of Nursing. Create physical and virtual reality simulation programs, develop and maintain relational databases for electronic medical records, inventory, and usage reporting. Install, upgrade and repair dedicated sim lab network file servers and firewalls. Develop scripts and Active Directory (Microsoft) group policy objects to maintain security of lab systems. Lead the implementation of installations, enhancements or upgrades to ensure a smooth transition.Evaluate, implement and maintain emerging healthcare simulation technologies including Extended Reality, recording/debriefing systems, and related technologies. Serve as a technical liaison with vendors, outside contractors, or University IT staff by providing expertise on assigned application or technology.Provide third-tier support for simulation laboratory computers, clinical, and simulation information systems, simulator (manikin) mechanics, and ancillary clinical equipment systems engineering. Fully responsible to resolve complex operations and technological issues. Serve as a liaison to the simulation vendors in troubleshooting technical issues.Identify process improvement opportunities to enhance the efficiency of the daily operations of the simulation lab technology systems. Implement simulation laboratory informational system policies, procedures and processes to manage clinical information systems. Monitor lab systems/network to improve efficiency and identify/resolve problems before they occur.Create, maintain, and evaluate technical reports on simulation usage, inventories, and equipment to make innovative recommendations to enhance the operating efficiency of the Simulation Laboratory.Operate and maintain audio-visual/video system equipment, materials and files. Create complex digital media recordings of simulation experiences through video integration, photo editing, and/or other electronic software tools used in debriefing, training, and documentation.Operate simulators and devices to facilitate the use of human patient simulation in healthcare training in all programs in the College of Nursing.Performs other related duties as assigned.
Qualifications: EducationGraduation from an accredited college or university with a degree in information systems or computer science. Demonstrated understanding of advanced network architectures, operating systems, and applications typically acquired thru formal education and 3-5 years of experience supporting networks and servers.ExperienceA minimum of 3-5 years of experience in working in higher education in an IT or clinical simulation support role is required. Three years experience implementing servers (Windows, Linux), server virtualization, PowerShell scripting, networking, and firewall expertise is required. Experience designing SQL databases and use of SQL reporting is required. Previous experience supporting a clinical simulation learning environments and human simulator technology is preferred.Knowledge, Skills and AbilitiesSpecialized Sim Lab skills. Human patient simulators (manikins) skills. Knowledge of specialized simulation equipment including electronic medical record simulators, medical dispensing systems, and nursing skills task trainers. Advanced Microsoft Windows, relational database creation and reporting, scripting, networking, and security skills. Skill in diagnosing, analyzing, and resolving complex operational problems. Advanced knowledge of network administration and scripting tools. Good communication, organizational and advanced technical problem-solving skills. Ability to prioritize assignments and work in a self-directed fashion with limited daily oversight from management. |
