Washington University is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity or expression, national origin, genetic information, disability, or protected veteran status.
This position is full-time and works approximately 40 hours per week.
Department Name/Job Location:
This position is in the Institute for Informatics. The position is located at 4444 Forest Park. This position is for the Medical School Campus.
This is a leadership position within the Office of the Chief Research Information Officer (OCRIO), with a focus on the Informatics Core Services (ICS) unit. Both units are foundational units of the new Office of Health Information and Data Sciences (OHIDS) portfolio, including the Institute for Informatics, Division of Biostatistics, Bernard Becker Medical Library, and working in close partnership with the Office of Medical Education the Division of Biology and Biomedical Sciences. The above represents an alignment of critical units across the School of Medicine integral in a top-tier academic medical institution.
The DRIT will play a critical role in the Office of the Chief Research Information Officer (OCRIO) at Washington University School of Medicine, reporting to and led by CRIO and deputy director of the Institute for Informatics, Dr. Albert Lai. The DRIT will operate at strategic, operational, and tactical levels to enhance the effectiveness of the Dr. Lai, ICS, OCRIO.
The DRIT will work in close alignment with the CRIO to develop, oversee, operate, and provide world-class research information technology and informatics services to the Washington University School of Medicine (WUSM) research community. The OCRIO office will improve and drive the Research IT and informatics landscape at WUSM in order to:
Transform research, education, and patient care.
Support personalized medicine efforts.
Improve the quality of health care and public health initiatives locally, nationally, and worldwide.
This position is a member of the OHIDS management team and will work to identify future direction for department growth and services and creates action and business plans to meet established goals. The position is responsible for supervision of the entire operations team. At present, this includes the direct supervision of five separate teams, including:
Project Management Office (PMO).
App Dev & REDCap.
PRIMARY DUTIES AND RESPONSIBILITIES:
HR/Operational Leadership in support of OCRIO (ICS daily operations):
Manage a cross-functional team and its day-to-day activities.
Manage and deeply understand the recharge model, the purpose of the ICS and Research Data Core (RDC) groups.
Manage the technical leads to ensure that they are defining necessary activities, work plans, working collaboratively, delivering high-level customer service and expertise.
Actively manage issues that arise with the senior leadership and team leads on multiple project work tracks that fall under the scope of this role.
Work with the leads and project managers to evaluate the project and strategy needs to define resource needs, timelines, and identify options. Ensure that resource needs are communicated quickly and appropriately to the program office.
Serve as an escalation point from the leads for project resource issues when they occur.
Ensure that appropriate issues are escalated to the program office for decisions or decision making by the executives.
Ensure that all appropriate parties are aware of relevant issues that are occurring and where they are in the process of resolution.
Financial Leadership & Oversight:
Work in close counsel with OHIDS financial leadership to ensure that issues are logged, assigned to the correct resources, and are being addressed and mitigated in a timely fashion.
Monitor and established processes improvement (e.g. estimate generation, time-reporting, billing, RDC code review, etc.) across the ICS portfolio.
Review weekly and monthly DevOps reports, follow-up on missing hours, handling timely disciplinary actions and documentation related to lack of reporting.
Review effort and sourcing monthly. Work with business office and CRIO to make appropriate sourcing adjustments, as needed.
Review monthly billing in conjunction with business office to ensure timely and accurate billing.
Work with business office on planning for annual budget needs for ICS and RDC groups.
Review quarterly and annual financial reports with business office and CRIO, compare to annual budget and make strategic decisions for optimal group performance balanced with budget.
Partner with senior staff members on HR needs and hiring to ensure adherence to all HR protocols and best practice.
Liaison for Key Stakeholders and Collaborators:
Serve as primary point of contact and liaison for internal groups, including BJC, BJC IT, CCE, The Lab, WUIT, Siteman Cancer Center, Center for Clinical Studies.
Serve as primary point of contact and liaison for external partners and contractors, including MDClone, Daugherty Business Solutions and others.
Serve as accountable for working with leadership to ensure that the strategy is understood and maintained throughout the scope of work.
Ensure that the right resources and leadership are involved in the development and changes of the strategy.
Coordinate and communicate resource issues, development, planning, and overall direction.
Technical and Strategic Lead for OCRIO:
Serve as accountable for the continuous improvement and adapting of the strategy as changes occur, or new impacts are discovered that must be addressed in order for the program and other initiatives to remain on track.
Regularly meet with the team and key stakeholders assigned to the various project to ensure they remain aligned to the defined direction, and keep them aware of what is going on in other areas that may impact them.
Serve as accountable for pulling together technical teams as issues and/or needs arise to gather input discussion challenges, and facilitate to resolution.
Represent the technical teams to the executives where necessary to facilitate decisions and approach discussions.
Oversee PMO and technical services within ICS:
Accountable for working directly with project and program managers to ensure that program and project plans are aligned with the overall strategy.
MBA or related management degree.
Work experience in academic healthcare settings.
Knowledge/experience in healthcare IT/healthcare operations.
Experience developing IT strategic plans.
Ability to engage business users to use new and better administrative technology solutions.
Supervisory experience, including hiring and mentoring a high-performance team.
Excellent communication and motivation skills.
Ability to interact appropriately with senior-level colleagues and partners.
Demonstrated ability to work collegially and collaboratively with diverse internal and external constituencies.
Experience in organizations with multiple divisions or locations that operate with a high level of autonomy.
Experience in growing and managing technical teams.
Proven experience developing technical/organizational strategic plans and approaches for applications, projects, roadmaps, and engaging with the organization, vendors, consultants and others to develop.
Experience socializing and articulating strategies to teams, executives, and other organizational leaders.
Experience with technology project lifecycles (i.e. business process analysis, design, programming, implementation and on-going support of business solutions).
Bachelor's degree in computer science or related fields.
Experience in information technology.
Ten to fifteen years of total experience, including IT managerial expertise.
Base pay commensurate with experience.
All external candidates receiving an offer for employment will be required to submit to pre-employment screening for this position. Current employees applying for a new position within the university may be subject to this requirement. The screenings will include a criminal background check and, as applicable for the position, other background checks, drug screen, employment and education or licensure/certification verification, physical examination, certain vaccinations and/or governmental registry checks. All offers are contingent upon successful completion of required screening.
Please attach a copy of your most current signed performance evaluation (completed within the last 18 months) to your online account. If you have not received a performance evaluation, you may provide two current signed letters of recommendation (written within the last 18 months), preferably to include one letter from either a current or recent former supervisor. To attach these documents, go to: My Career Tools, Add Attachment, Attachment Type – Performance Reviews or Letters of Recommendation.
Washington University in St. Louis, a medium-sized, independent university, is dedicated to challenging its faculty and students alike to seek new knowledge and greater understanding of an ever-changing, multicultural world. The University offers more than 90 programs and almost 1,500 courses leading to bachelor's, master's and doctoral degrees in a broad spectrum of traditional and interdisciplinary fields, with additional opportunities for minor concentrations and individualized programs. The faculty is composed of scholars, scientists, artists and members of the learned professions. They serve society by teaching; by adding to the store of human art, creativity, understanding, and wisdom; and by providing direct services, such as health care.