The Pharmacy Manager - Information Services functions to lead all aspects of the services in the assigned team within the Department of Pharmacy. The person in this position manages informatics pharmacists, data analysts, and other pharmacy staff members as needed. Activities include talent management and development, policy and procedure development, performance evaluation coordination, service problem identification and resolution, project management of informatics operational and clinical projects, participation in informatics and data analytics strategic planning, and quality improvement processes. The Manager develops and implements programs to monitor and evaluate the quality of services provided; to assure compliance with practice standards; and develops and implements the Department’s goals. Patient population includes neonatal, pediatric, and select adult patients. Must be able to demonstrate the knowledge and skills necessary to provide care appropriate to the age of the patients served.
Monitors the performance of the Epic Pharmacy System (Willow & Willow Ambulatory) to ensure that it appropriately supports the clinical and administrative needs of the department. Manages Epic Pharmacy System software upgrades and corresponding hardware changes as needed.
Responsible for Pharmacy IS Team who will trouble shoot computer problems across Pharmacy IS continuum. Ensures system privacy/security consistent with hospital and national standards. Responsible for maintaining downtime computer plans.
Works with the national user’s group to upgrade capabilities of the system to support pediatric practice.
Responsible for maintaining / supporting the inpatient floor stock and controlled substance storage and documentation systems, including the CareFusion PYXIS ES Medstation system, Swisslog Talyst machine, and Swisslog Boxpicker/IMS.
Represents the Department on various hospital committees responsible for expanded computer support of patient care, financial, and administrative needs (e.g., Epic Medication Safety, Epic Change Control, Epic Clinical Advisory Committee)
Works with the Director of Pharmacy Operations and Pharmacy Business Manager to develop pharmacy information services budget in consultation with Director of Pharmacy.
Evaluates new technologies applicable to all areas of responsibility. Recommend changes technology necessary to support department needs. Develops justifications for the purchase of new/enhanced technologies/system components (e.g., personal computers, automated dispensing devices, etc.)
Manages the activities of subordinate pharmacy support services staff. Prepares and administers annual performance appraisals for assigned staff; collaborates with the Director of Pharmacy Operations regarding hiring and, as necessary, termination decisions.
Serves as a resource and/or preceptor for students, residents, and others seeking information about pharmacy administrative programs including an informatics and purchasing rotation.
Participates in local, state, and national pharmacy organizations and/or programs related to pharmacy practice.
Reviews new Pharmacy IS contracts and works with Legal Services to ensure appropriate contract approval.
Coordinates with IS department to support hospital projects outside the primary pharmacy scope.
Doctor of Pharmacy (preferred) or Bachelor’s Degree from an accredited college of pharmacy
Master’s degree (MS, MBA, MHA, et al) and/or completion of a pharmacy residency program preferred
Two years of practice experience required, informatics pharmacist preferred
Epic certification preferred
Licensure, or licensure-eligibility, to practice pharmacy in the state of Ohio
Demonstration of strong clinical and managerial skills
Excellent organizational and time management skills
Knowledgeable of the full range of pharmacy operations throughout the department and maintain an awareness of developing trends in the field
This individual must have good interpersonal skills and the ability to motivate their staff
Five years of hospital pharmacy experience (pediatrics preferred). Five years of Pharmacy Information Services experience.
Strong analytical and organizational skills required to evaluate existing systems/technologies develops and implements new systems.
Interpersonal and communication skills necessary to interactions with department staff, vendors and representative of external groups and agencies.
About Nationwide Children's Hospital
Named to the Top 10 Honor Roll on U.S. News & World Report's 2020-21 list of "America's Best Children's Hospitals," Nationwide Children's Hospital is one of America's largest not-for-profit freestanding pediatric health care systems providing wellness, preventive, diagnostic, treatment and rehabilitative care for infants, children and adolescents, as well as adult patients with congenital disease. Nationwide Children's has a staff of more than 13,000 providing state-of-the-art pediatric care during more than 1.6 million patient visits annually. As home to the Department of Pediatrics of The Ohio State University College of Medicine, Nationwide Children's physicians train the next generation of pediatricians and pediatric specialists. The Research Institute at Nationwide Children's Hospital is one of the Top 10 National Institutes of Health-funded freestanding pediatric research facilities. More information is available at https://www.NationwideChildrens.org.