Leads and facilitates the development of patient safety and performance improvement plans, processes and activities to meet the mission and goals of Yale Health. Serves as a patient safety, quality improvement and project management expert in methodologies, analyses and problem solving. Trains others in key concepts, skills and tools. Partners with regulatory and accreditation leadership to ensure successful maintenance of Joint Commission Certification, Infection Control requirements and other state or federal mandates around safety and quality. Responsible for assessment and development of information systems used to collect, analyze and report quality and safety data. Collaborate with department and senior leaders to develop project requirements and scope, cost-benefit analyses, return on investment, deliverables and performance improvement plans aligned with the core function of the department(s) and Yale Health. Create, define and execute project plans, project phases, milestones, and success criteria. Lead cross-functional project teams to address complex, inter-departmental and organization-wide projects. Present projects to senior leaders and Yale Health committees to provide pertinent information, progress status and gain consensus. Develops and implements tools to prioritize, manage and monitor projects to assure the most efficient use of available resources, meet deadlines, address challenges and reach goals.
Preferred Education: Experience/familiarity with Joint Commission or other accrediting bodies. Master's level training in Nursing, Public Health or another health-related field. Experience with business intelligence tools.
Preferred Education, Experience and Skills: Experience/familiarity with Joint Commission or other accrediting bodies. Master's level training in Nursing, Public Health or another health-related field. Experience with business intelligence tools.
Required Skill/ability 5: Ability to work independently and collaborate positively and effectively with physician and nursing leadership and across disciplines. Demonstrated ability to lead, influence and coach teams. Ability to exercise change management skills.
Posting Position Title: Project Manager, Yale Health Center
Required Skill/ability 3: Knowledge of EPIC or other electronic medical record. Excellent written communication and presentation skills. Independent judgement and decision-making skills. Superior technical skill and facility with Word, Excel and PowerPoint.
Work Week: Standard (M-F equal number of hours per day)
University Job Title: Project Mgr, Patient Safety & Quality Improvement
Required Skill/ability 1: Demonstrated ability leading process improvement projects in a healthcare environment using standard methodologies such as Lean, Six Sigma, IHI. Demonstrated abilities with data collection, analysis and display of information.
Required Skill/ability 4: Excellent interpersonal and communication skills across all levels of staff including leadership, physicians, nursing, allied health, administrative and clinical support staff. Positive attitude and ability to make timely decisions. Demonstrated abilities in a healthcare environment, quality management, patient safety or comparable field.
Required Skill/ability 2: Demonstrated success in presenting complex ideas and projects to individuals at all levels and a variety of disciplines. Demonstrated expertise with safety tools and techniques including adverse event investigation, root cause analysis, systems thinking, team building and training. |
