The incumbent provides leadership, strategic and tactical direction, and management for the division’s state member banks’ and bank holding companies’ consumer compliance examination and supervision programs and large financial institutions’ and large complex banking organizations’ consumer compliance supervision programs. This includes the development of policies and procedures for administering those programs and the direction and oversight of the Reserve Banks’ implementation of those
Provides oversight for the development and implementation of policies and programs related to state member bank Community Reinvestment Act (CRA) regulation and supervision and state member and bank holding company consumer compliance supervision, including fair lending and Unfair or Deceptive Acts or Practices (UDAP) and other consumer regulatory enforcement, consumer complaint processing, examiner commissioning, applications processing, and Reserve Bank oversight.
Keeps abreast of trends and emerging issues in the financial services industry and related legislative changes in order to adjust the Board’s consumer compliance supervision program appropriately and ensures that Division and Board leadership are apprised timely.
Leads and coordinates on matters related to consumer compliance supervision with other financial regulators and with Federal Reserve Bank personnel, as necessary and appropriate, to foster improved public policy and to enforce the
Provides leadership and direction to manage consumer compliance and CRA supervision across the Federal Reserve Bank System; participates in or chairs System and interagency groups related to consumer compliance supervision; develops strategic plans and priorities for the consumer compliance supervision business line; coordinates and works with other supervision business lines, as necessary and appropriate, to foster improved coordination and i
Directly supervises officers responsible for the consume r compliance supervision program, consumer complaints, bank applications, examiner commissioning, Reserve Bank oversight, examination policy, fair lending, UDAP, and other consumer regulatory enfor
Keeps key Board officials (within and outside of the division), Reserve Bank officers and staff, and Board members informed of developments, problems, and precedents and their probable impact on the Board, the Federal Reserve System, communities, and the financial
Participates, as a member of the division’s senior management, in the formulation and achievement of the division’s overall mission and goal
Takes initiative to assure that the actions of the supervision branch are coordinated with and consider the actions and needs of the division’s other
DIVISION SPECIFIC REQUIREMENTS:
Participates in the development of program objectives and program budgets for the Consumer Protection and Supervision branch, including the Examination Policy, Holding Company/Large/Regional Financial Institutions, Banking Applications and Examiner Staff Development, Community Bank Oversight/Supervisory Administration, and Fair Lending Enforcement
Ensures that officers, managers, and all staff in the branch effectively carry out their responsibilities; provides overall branch leadership; assures the effective management and execution of all projects in the branch’s areas of responsibility from issue identification to policy
Assures that effective communication and collaboration are maintained within the branch, with other branches in the division, and with other divisions at the Board.
Oversees recruitment/hiring, retention, reward and recognition, performance management, discipline, professional development, resource allocation, and all other aspects of human capital management for the branch.
Supports the leadership activities of others in the branch and the division by exemplifying the division’s values and guiding principles, leading the branch’s strategic planning activities, and developing and implementing performance objectives that advance the division’s mission.
Promotes the development of staff at all levels and demonstrates unwavering commitment to diversity, equity, and inclusion to support the long-term mission and objectives.
Advanced degree in a related field (e.g., law, public policy, finance) or equivalent experience.
Minimum of 15 years of professional experience in financial services area after receiving advanced degree.
A minimum of 10 years of experience managing people including 5 years in senior management or leadership role managing cross-functional teams and influencing senior-level management and key stakeholders.
Demonstrated in depth knowledge of consumer compliance supervision and enforcement. Strong background and expert knowledge of the supervision of banks as it relates to consumer protection laws, strong general knowledge of consumer financial services issues and banking supervision.
Strategic thinker with demonstrated strong project execution and project management capabilities, analytical skills, political savvy, conflict mediation skills, the ability to expertly handle complex matters involving public policy, and the ability to communicate effectively orally and in writing with all levels of staff and management.
Demonstrated experience and commitment to fostering collaboration and employee engagement with various stakeholders, including staff in the Federal Reserve System and other agencies.
Demonstrated ability to lead and manage managers, staff, and projects effectively; set priorities and drive to successful completion; assess and, as needed, correct performance; coach, guide, and mentor manager and staff development; and manage resources within budget and make budgetary recommendations.
Ability to balance competing interests among a variety of clients and readily readjust priorities to respond to pressing and changing stakeholder demands. Must be able to anticipate and meet the stakeholders’ needs while maintaining high-quality work products.
Exceptional judgment, organizational savvy, and agility as demonstrated by the ability to manage across organizational boundaries, build high performing teams, minimize organizational silos, strengthen teams, and facilitate effective group and team dynamics.
Internal Number: 22279
About Board of Governors of the Federal Reserve System
The Federal Reserve, the central bank of the United States, provides the nation with a safe, flexible and stable monetary and financial system. We represent the Board of Governors, the federal government arm of the Federal Reserve System, based in Washington, DC.