UCSD Layoff from Career Appointment: Apply by 11/23/2020 for consideration with preference for rehire. All layoff applicants should contact their Employment Advisor.
Special Selection Applicants: Apply by 12/03/2020. Eligible Special Selection clients should contact their Disability Counselor for assistance.
Manage Telecom/IS Billing software, update index changes in billing for enterprise cost centers. Audit telecom recharges and vendor/carrier bills. Assist with other Duties within the Telecom department.
Involves technology-based analysis of business practices, processes and problems; developing solutions which may involve process design, data and information architecture, software development and policy or procedural changes; creating specifications for systems to meet requirements; validating requirements against needs; designing details of automated systems; developing user interface design; planning and executing unit integration and end-user acceptance testing; may develop training materials for system implementation.
May lead cross-functional teams to solve complex business or systems issues. Applies skills as a seasoned, experienced professional with a full understanding of industry-wide business process and analysis practices and organizational policies and procedures. Resolves a wide range of business process issues of moderate to complex scope. Demonstrates good judgment in selecting methods and techniques to obtain solutions.
A Bachelor's Degree in related area and/or related area; and/or equivalent combination of experience/training.
Three (3+) or more years of relevant experience - enterprise or healthcare telecommunications.
Demonstrated experience and proven success in knowledge of business and process analysis functions.
Familiar with Telecommunications terms such as PBX, Digital, Analog, IVR.
Telecom and Billing Recharge processes.
Calero/Pinnacle Telecom management software.
Familiar with Carrier services such as PRI, T-1, 1MB, etc.
Must be able to work various hours and locations based on business needs.
Employment is subject to a criminal background check and pre-employment physical.
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