Covid-19 Response Posting - Front Line Staff/Entry Level
The Senior Program Manager leads, plans, manages, and oversees the CalCONNECT platform. CalCONNECT is California’s Contract Tracing Data Management platform. The incumbent uses demonstrated expertise in public health informatics, project planning, epidemiology, and communicable disease case investigation, contact tracing and surveillance to plan and oversee long-term projects to improve and enhance case investigation and contact tracing activities in the State of California. The incumbent is responsible for developing and articulating the CalCONNECT platform strategic plans, based on evolving case investigation, contact tracing and data management needs, Departmental priorities, and federal and state funding requirements. This position directs a multidisciplinary team in achieving the program’s strategic goals, while simultaneously ensuring that the CalCONNECT program (system and team) meets the ongoing needs and requirements of state and local public health organizations for routine and emergent disease surveillance, case investigation, contact tracing and reporting activities. The incumbent has full responsibility for the day-to-day management operations of the CalCONNECT platform, including ensuring that policies and procedures to safeguard data security and protection of protected health information are in place; providing informed feedback and recommendations on proposed legislation; and providing input and recommendations to the budget and fiscal planning process. This position develops and maintains relationships with a wide variety of internal and external stakeholders, on a local, state, and national level.
Must submit a resume and cover letter with the application.
Must be able to work flexible hours, including weekends and holidays.
Serves as the CalCONNECT Program Manager and provides direction and management to CalCONNECT staff and team members.
Leads the CalCONNECT Team strategic planning efforts, including the documentation and on-going tracking of progress towards goals, objectives, and activities, in accordance with evolving case investigation, contact tracing and surveillance needs, Departmental priorities, and funding requirements.
Oversees and manages the CalCONNECT team day-to-day activities to execute and achieve strategic priorities, grant objectives, and day-to-day operations.
Reviews CalCONNECT budget projections and makes recommendations to Contact Tracing Program Management regarding fiscal matters.
On an annual or as-needed basis, develops grant applications, including narratives and proposed budgets; and submits progress reports, as needed.
Develops, implements, and maintains strategic governance and funding models to reflect and incorporate operational stakeholders’ needs in CalCONNECT program activities.
Oversees and approves CalCONNECT functional release upgrades; reviews and approves change order requests; coordinates planning and testing with technical and program staff; and oversees stakeholder communication.
Provides guidance to CalCONNECT staff regarding suspected security and/or privacy incidents; and prepares submissions to Information Security Officer/Privacy Officer when necessary.
Maintains relationship and engagement with Accenture and Salesforce, the CalCONNECT
Participates in and/or facilitates the CalCONNECT Executive Steering Committee, Local Health Jurisdiction Council, Contact Tracing Program/Project Reporting and Go/No Go meetings.
Conducts regular meetings with Team Leads.
Coordinates strategic discussions with programs and/or jurisdictions NOT currently using CalCONNECT, to evaluate possible on-boarding to CalCONNECT.
Participates in the review and updates of the Memorandum of Understanding and Data Use Agreement Forms.
Assists with any other duties as assigned in support of the CalCONNECT platform or Contact Tracing activities.
Master’s Degree in Public Health, required.
Focus on infectious disease epidemiology (preferred)
Experience in public health informatics and communicable disease surveillance, case investigation and contact tracing
Experience in designing, implementing, supporting, and managing communicable disease surveillance systems
Experience in successfully managing a multi-disciplinary team including epidemiologists and information technology staff to support an electronic case investigation, contact tracing and communicable disease surveillance program
Excellent verbal and written communication skills
Experience in strategic planning, grant application development, and meeting facilitation
Experience working and coordinating with federal, state, and local stakeholders to achieve a common goal
Experience in project management and business analysis to identify and prioritize business and technical requirements.
Knowledge of procedures, laws, regulations, and policies of the State of California related to information technology and public health reporting requirements
Excellent decision-making skills to independently and effectively analyze situations and provide reasoned recommendations and fair and equitable decision making.
Must be resourceful and able to work independently with minimum supervision
Ability to establish priorities with a high degree of independence, effectively managing & shifting priorities and time-sensitive projects to meet deadlines and program needs.
Excellent organizational skills to set priorities, achieve timely progress on multiple and simultaneous tasks, meet deadlines, maintain a high level of productivity.
Skill to interpret, understand and implement complex policy.
Skill to exercise independent judgment and discretion in confidential matters.
Other Skills, Knowledge, and Abilities
Fluent use of the English language: reading, writing and verbalizing complex communications.
Strong verbal and presentation skills. Ability to make presentations to audiences with varying degrees of technical knowledge.
Excellent grammar, editing and proofreading skills to write routine correspondence, grant applications, and project progress reports.
Skills in writing detailed, analytical reports and proposals that are concise and logical.
Handling / Fingering: Frequently
Reach Outward: Occasionally
Reach Above Shoulder: Occasionally
Climb, Crawl, Kneel, Bend: Occasionally
Lift / Carry: Occasionally - Up to 5 lbs
Push/Pull: Occasionally - Up to 5 lbs
Taste/Smell: Not Applicable
Not Applicable = Not required for essential functions
Occasionally = (0 - 2 hrs/day)
Frequently = (2 - 5 hrs/day)
Constantly = (5+ hrs/day)
It is the policy of Heluna Health to provide equal employment opportunities without regard to race, color, religion, sex, national origin, age, disability, marital status, veteran status, sexual orientation, genetic information or any other protected characteristic under applicable law.
Heluna Health is the leading provider of program services and fiscal sponsorship for over 500 population health projects. We empower public health agencies, academic researchers, public/private consortia, and nonprofits.