The George Washington Milken Institute School of Public Health is seeking a Clinical Laboratory Manager to join our team in the GWU Public Health Laboratory (GW PHL). In this position, the successful candidate will have a unique opportunity to work with a multidisciplinary team to manage a high-volume public health clinical laboratory to ensure the health and safety of the GW community and beyond.
This position will focus on managing the COVID-19 PCR and serological testing performed at PHL, which will include screening and diagnostic testing for the GW on- and off-campus community and may also include testing of broader MD/VA/DC community and/or participation in externally-funded research studies.
The GWUPHL is a highly dynamic, fast paced work environment, that requires overcoming ongoing challenges on a daily basis to manage critical supplies shortages and rapidly growing demand for the COVID-19 testing.
The successful candidate will have extensive experience working as a manager in a high-volume clinical laboratory environment, and will have strong knowledge of molecular testing and robotics and working knowledge of quality assurance procedures.
Responsibilities of the Position include:
Oversee the daily operational COVID-19 testing activities at the GW Public Health Laboratory, including both the technical and non-technical operations.
Effectively facilitate innovation, promote teambuilding, and manage unexpected scenarios to provide the highest quality and most cost-effective testing service possible.
Effectively manage staffing to ensure adequate coverage with the right level of training.
Ensure the laboratory meet the needs of the testing services, including turnaround time (TAT).
Ensure adequate sample collection and PPE supplies at testing sites and timely sample drop-off at PHL by working closely with PHL coordinators and project managers at testing sites.
Resolves operational issues and internal/provider inquiries in a timely manner by consulting with the Medical Director, Technical Director, consultants, other laboratory managers, HR, finance, clinical coordinators, and healthcare system specialists.
Assists with developing and implementing of laboratory procedures, installation of equipment and methods according to scheduled timelines.
Assists with the configuration and maintenance of the laboratory information management system (LIMS) and support results reporting through electronic health record system or manual results reporting, as needed, for clients.
Ensures laboratory is compliant with corporate, state and federal regulatory requirements (CLIA, State, etc) related to personnel safety and quality of laboratory testing as well as professional conduct in assigned areas
Ensures effective communication with Laboratory Directors and School of Public Health offices, as well as direct reports and all PHL staff.
Conducts PHL daily standup meetings, weekly QC meetings, and ensure appropriate PHL communication
Investigates technical issues, analytical failures, and deviations from established procedures at PHL to ensure effective corrective action in a timely fashion.
Ensures enrollment and timely completion of approved proficiency testing (PT) program
Ensures personnel competency and address performance related issues as necessary
Establishes continuous education for PHL staff.
Maintain a clean and safe work environment
Must be accessible to the laboratory to provide onsite, telephone, or electronic consultation as needed. This is a management position at the university that, in addition to leading a work unit, leads and supervises staff directly, makes hiring decisions, provides coaching, training and mentoring, manages performance and determines future staffing needs.
The omission of specific duties does not preclude the supervisor from assigning duties that are logically related to the position. This position reports to a credentialed GW clinical faculty. This is a limited term position for up to 1 year.
Qualified candidates will hold a BA/BS in a related discipline plus 6 years of relevant professional experience or, a Master’s degree or higher in a relevant area of study plus 4 years of relevant professional experience. Degree must be conferred by the start date of the position.
Must meet CLIA requirement for a high-complexity lab technical supervisor.
Degree in Molecular Biology, Biotechnology, Biology, or Medical Technology with experience as a medical technologist in a high-complexity clinical laboratory.
Experience in a high-volume clinical laboratory environment
Prior supervisor experience managing multiple direct reports
Strong knowledge of molecular biology fundamentals.
High level of proficiency with robotics.
Previous experience with Hamilton robotics or other liquid handling robots and with Roche LightCycler480 or other high-throughput PCR platforms is strongly preferred
High level of proficiency with laboratory and clinical software, including laboratory information management system and electronic health record systems
Strong working knowledge of quality assurance practices and procedures
Understanding of laboratory operations as well as policies and procedures
Proven ability in troubleshooting technical issues and provide solutions under minimal supervision
Proven success in training and developing both technical and non-technical employees
Strong communication skills; both written and verbal
Highly motivated and energetic with the ability to work effectively in a high test volume setting
Ability to handle the physical requirements of the position
ASCP Certification or other specialty board is not required but preferred
Experience in the development and validation of laboratory developed tests, including PCR and serological tests
The university is an Equal Employment Opportunity/Affirmative Action employer that does not unlawfully discriminate in any of its programs or activities on the basis of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity or expression, or on any other basis prohibited by applicable law.
Internal Number: R001141
About The George Washington University
The George Washington University (GW) was founded in 1821 and is located in Washington, D.C., the heart of international law, health care and business. Our location and close relationships with prominent health care agencies and their officials distinguish the opportunities we provide our students.
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