Wells Fargo & Company (NYSE: WFC) is a leading global financial services company headquartered in San Francisco (United States). Wells Fargo has offices in over 30 countries and territories. Our business outside of the U.S. mostly focuses on providing banking services for large corporate, government and financial institution clients. We have worldwide expertise and services to help our customers improve earnings, manage risk, and develop opportunities in the global marketplace. Our global reach offers many opportunities for you to develop a career with Wells Fargo. Join our diverse and inclusive team where you will feel valued and inspired to contribute your unique skills and experience. We are looking for talented people who will put our customers at the center of everything we do. Help us build a better Wells Fargo. It all begins with outstanding talent. It all begins with you.
Market Job Description
About Wells Fargo Philippines
Wells Fargo Philippines enables global talent capabilities for Wells Fargo Bank NA., by supporting business lines and staff functions across Operations, Risk and Compliance, Project Management, Finance & Accounting and Data Analytics. We operate in Taguig City, Metro Manila.
The Human Resources and Learning team within the Shared Services department addresses the various needs of the organization by efficiently and effectively delivering HR services, nurturing diverse talent for the company's long-term success.
About the Role
The Human Resource (HR) Specialist is responsible for supporting a range of HR activities across multiple HR functions. This role is part of a Global Delivery team that provides support for U.S. and international HR processes, and key stakeholders will predominantly be U.S. HR business partners. In this role, you will be responsible for using a variety of HR tools and systems to maintain employee records, process employee data record changes, execute against team member payments and re-imbursements from activities such as the employee referral program and recruitment sign-on bonus payments, and provide customer service support to various functions in relation to HR activities being processed to support benefits administration, talent acquisition administration, compensation administration, learning administration and HR generalist activities.
Delivering email correspondence in a timely manner; leading conversations toward logical conclusions to inquiries; executing against required data entry and record maintenance; and understanding of HR policies and procedures requirements
The role works closely with internal HR stakeholders such as recruitment, customer care, payroll and workforce administration, compensation and benefits, learning and development and HR generalists
Performs a variety of routine general human resources duties such as maintaining personnel records, compiling statistics and/or processing employment applications, insurance forms, and salary increases. May search employee files and furnish information to authorized persons
Assists employees on matters regarding personnel forms, records, and procedures. May prepare input forms for automated data processing system.
Utilizes the company's internal human resources information systems (HRIS) to perform duties. Requires working knowledge of company personnel policies and procedures in an assigned area.
Provide support to a variety of HR activities across various HR functions such as benefits support and administration, compensation administration, performance management administration, learning administration, and so on (as needed on full time or project basis, with an opportunity to rotate across multiple HR domains)
Market Skills and Certifications
College graduate. Bachelor's degree, any field
3 years of human resources experience, clerical or customer service experience, or a combination of both.
Requires a working knowledge of some aspect of an HR function, and an understanding of HR policies and procedures
Strong analytical skills with high attention to detail and accuracy
Strong communication skills (written and verbal), and able to build strong relationships with internal and external clients
High capacity for managing multiple tasks at one time
Ability to effectively manage high volume administrative tasks, data entry and high accuracy
Ability to maintain a high degree of confidentiality
Working knowledge of Microsoft Outlook tools, Excel and basic reporting tools
Ability to correspond with customers, responding to their questions and concerns with detailed information
Ability to navigate multiple computer system windows, applications, and utilize search tools to find information
Solid problem solving skills
Knowledge of HR systems (PeopleSoft, Kenexa) is desirable
Ability to work in a complex matrix environment, encompassing a broad mix of cultures and client groups
Amenable to work on a mid-afternoon shift
We Value Diversity
At Wells Fargo, we believe in diversity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national or ethnic origin, age, disability, religion, sexual orientation, gender identity or any other status protected by applicable law. We comply with all applicable laws in every jurisdiction in which we operate.
Internal Number: 55423BR
About Wells Fargo
Wells Fargo & Company (NYSE: WFC) is a diversified, community-based financial services company with $1.9 trillion in assets. Wells Fargo’s vision is to satisfy our customers’ financial needs and help them succeed financially. Founded in 1852 and headquartered in San Francisco, Wells Fargo provides banking, investment and mortgage products and services, as well as consumer and commercial finance, through 7,400 locations, more than 13,000 ATMs, the internet (wellsfargo.com) and mobile banking, and has offices in 32 countries and territories to support customers who conduct business in the global economy. With approximately 260,000 team members, Wells Fargo serves one in three households in the United States. Wells Fargo & Company was ranked No. 29 on Fortune’s 2019 rankings of America’s largest corporations. News, insights and perspectives from Wells Fargo are also available at Wells Fargo Stories.
www.wellsfargo.com | Twitter: @WellsFargo