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The Harborview Injury Prevention and Research Center (HIPRC) has an outstanding opportunity for a full-time Training and Education Program Operations Specialist. HIPRC is a multidisciplinary research center supported by the University of Washington School of Medicine and Harborview Medical Center devoted to conducting research, education, and community outreach aimed at diminishing the personal impact of trauma, and broadening the effectiveness of injury prevention and treatment programs regionally and nationally.
HIPRC is expanding its training and education programs to meet the goals of the Center mission. The Program Operations Specialist will be responsible for providing overall project, operational, event, marketing and communication management for all Center education and training programs, including the annual summer Injury Prevention Student Internship Training program (INSIGHT). This position will report to the HIPRC Manager with a highly matrixed relationship with the Center Director.
The position’s duties are in the following categories:
Operational & Programmatic Management of the INSIGHT summer program – 60%
Student Internship Supervision – 20%
Development of other HIPRC Education & Training Projects – 20%
HIPRC responds rapidly to opportunities and challenges with innovative and entrepreneurial approaches, while working within the context of a highly regulated and large academic institution. This position will hold a key role in achieving HIPRC’s goals with responsibility for management of the education and training programs. This will include establishing and implementing policies, methods, and procedures to ensure compliance with institutional and department policies and regulations. This position will assess, make recommendations and implement the allocation of resources to the training and education programs. The work assignments for this position mean the incumbent will regularly experience a high degree of change and ambiguity. A successful candidate must embrace this environment and be able to function at a high level in this context.
A centerpiece of HIPRC’s work is the Injury Prevention Student Internship Training Program (INSIGHT). This program is an innovative, interdisciplinary and intensive summer program for high school, undergraduate and graduate students from Washington and across the United States. The 8-week program provides undergraduate and graduate students interested in injury research a hands-on, paid summer internship. Students are matched with a UW faculty mentor to work on a research project, culminating in a presentation at a research symposium at the end of the program. In addition, HIPRC has developed and implemented a two 4-week high school programs that introduces, awakens interest and develop a pipeline the next generation to medical and public health campaign design and delivery.
In 2020, the INSIGHT Program hosted 18 college students and 100 high school students from across the country. Normally, students travel to Seattle for the duration of the internship and participate in site visits to Seattle-area medical service providers (e.g., Airlift Northwest, HMC Emergency Department). Throughout their internship they attend injury research talks and professional development seminars. In 2020, due to the COVID pandemic, the INSIGHT Program was offered as an Online E-Learning Program. This position must understand the nuances and operationally manage all aspects of the INSIGHT intern program.
The individual in this position must be an expert time manager and comfortable with a range of projects and operational tasks. This position requires the incumbent to have an understanding of public health education principles and experience working with youth in an educational, counseling or other leadership role. This position must be able to act independently, maturely and professionally. This individual must quickly gain the trust and respect of the program participants, and must communicate clearly and effectively with program participants, UW faculty and staff.
HIPRC has a diverse culture and the successful candidate will possess emotional intelligence to ensure HIPRC’s culture fosters excellence, inclusivity, and diversity.
The Harborview Injury Prevention and Research Center (HIPRC) is a worldwide leader in injury cause and prevention research. Founded in 1985, HIPRC is a multidisciplinary research center supported by the University of Washington School of Medicine and Harborview Medical Center in Seattle. HIPRC faculty and staff are devoted to conducting research, education, and community outreach aimed at diminishing the personal impact of trauma and broadening the effectiveness of injury prevention and treatment programs regionally and nationally. The HIPRC brings significant research funds to Harborview and the University while also increasing awareness and establishing the UW and Harborview as cutting-edge research institutions in injury cause and prevention. The collaboration of pediatric, adult and global health faculty and programs is critical in the collaborative nature of the University's research programs. HIPRC has advocated for preventions of traumatic brain injury and other areas that have led to policy changes across the country.
Operational & Programmatic Management of the INSIGHT summer programs (60%) Oversee development of program curriculum and schedule:
Organize and manage the planning and scheduling of speakers and seminar leaders.
Lead the summer program team to build and develop a curriculum for each of the undergraduate/graduate and high school programs
Develop, plan and schedule other special events for interns
Create and maintain a comprehensive record-keeping system for program activity.
Meet regularly with HIPRC leadership to discuss INSIGHT program curriculum, fundraising, student applicants, research projects, and mentor assignments
Oversee field trips, including scheduling tours, coordinating logistics, and managing staff assistants while serving as fieldtrip leader (if applicable)
Ensure compliance with departmental, institutional and state policies, rules and regulations.
Manage promotion of the INSIGHT program to recruit eligible applicants:
Provide oversight and partner with communications team to develop and design recruitment materials for print, web and social media publication
Represent the Center at internship fairs and recruitment events
Build and manage relationships with community partners and sponsor organizations
Promote summer program to high schools, colleges and research institutions
Design summer program applications to elicit information essential to the review process for admission to the summer programs
Manage application and cohort selection process:
Monitor incoming applications and respond to applicant inquiries
Contact references for applicants
Maintain and update applicant database and application materials in digital files on Center’s secure computer drive
Review all applications (more than 450 received in 2020), evaluate suitability for program, and make recommendations to HIPRC Director and other members of HIPRC
Develop and manage applicant review process, including enlisting staff and faculty to assist with review process to identify finalist pool
Schedule and conduct video and phone interviews for final candidates
In partnership with Center manager and director, determine final cohorts
Partner with HIPRC Center Manager and HR staff with onboarding processes:
Communicate with human resources staff to foster efficient processing of required background checks, requests for UW Net IDs, arranging trainings, and other University requirements for employment and onboarding
Collaborate with leadership and the HMC Medical Director’s office to foster smooth and efficient processing of authorization for clinical observerships
Manage office space assignments for interns, including desk and computer access.
Manage, in collaboration with the Center Manager, the intern onboarding and orientation including preparation of materials
Primary contact and liaison to program faculty;
Direct contact with Department leadership to recruit faculty to serve as research project mentors and for clinical shadowing opportunities
Match and assign interns to faculty members taking into account project needs, intern skill levels and interests
Develop and implement guidelines, trainings and SOPs for faculty as they work with Interns. Be POC for faculty with respect to all aspects of the Internships.
Create Internship calendar noting program events, project deadlines, and research poster requirements
Design, publish an online survey for faculty to evaluate intern performance at end of program; provide guidance and trouble-shooting for faculty; summarize survey data in a report to Center manager and director
Manage and oversee planning and organization of final Research Symposium: Oversee and manage all aspects of the INSIGHT Research Symposium:
Oversee INSIGHT seasonal staff with planning and organization of the Research Symposium, to include oversight of all logistics (pre-event as well as day of);
Design and implement all Symposium advertising and external and internal communications;
Problem solve issues as they arise and provide expertise and oversight at each step of the way
Supervision of Student Interns (20%) Supervise student intern program, this includes:
Supervise 2 seasonal staff positions who primarily assist with the high school program
Create and oversee informal peer mentoring which seasonal staff will implement between the undergraduate/graduate program and the high school interns
Meet regularly with seasonal staff team to assess mentor-intern relationships, research project progress, engagement with peers and event attendance. Meet with high school students as needed
Review weekly timesheets and mentor progress reports, and document student attendance and faculty evaluations
Develop strategies to monitor student progress to reach program goals and objectives
Communicate regularly with Center Manager to provide updates on program and participants
Meet with students and seasonal staff to review final projects and research posters
Advise and support interns on issues regarding program participation and work to foster a successful internship experience
Development of other HIPRC Education & Training Projects (20%)
In collaboration with the Center Director and Center Manager, design future training and education programs; create plans and timelines to meet established goals;
Ensure all training programs are in compliance with institutional and departmental policies
Build on existing community outreach initiatives at the Center to enhance and extend their influence
Serve as liaison between Center educational programs and with key stakeholders
Provide support for other HIPRC projects as needed
REQUIRED QUALIFICATIONS Education: Bachelor’s degree in healthcare management, business, social science programs, education or other related. Type and Years of Experience: 3 years of experience managing programs involving student learners; curriculum development; or educational programs. Equivalent education/experience may substitute.
OTHER REQUIRED QUALIFICATIONS
Experience teaching, supervising and/or counseling students or student interns
Experience with writing and/or implementing curriculum
Demonstrated ability to communicate effectively both verbally and in writing with various audiences, including seasoned faculty, graduate and undergraduate students as well as high school students.
Proficient in Microsoft Office Suite, including Word, Outlook, Excel and PowerPoint
Demonstrated ability to work independently and as part of a team
Demonstrated leadership skills
Excellent organizational skills, ability to move between a variety of tasks quickly and efficiently, and ability to independently prioritize workload
Attentive to detail
Flexible schedule to allow working occasional early mornings or late afternoons to assist with program events
Must be able to quickly gain confidence of summer interns as well as faculty, mentors and sponsoring organizations
Master’s degree in Education, MPH, or MSW
4 plus years’ experience working with learners
Previous experience with Health Injury Prevention programs a strong plus
Familiarity with UW systems, including payment systems and HR systems
Application Process: The application process for UW positions may include completion of a variety of online assessments to obtain additional information that will be used in the evaluation process. These assessments may include Work Authorization, Cover Letter and/or others. Any assessments that you need to complete will appear on your screen as soon as you select “Apply to this position”. Once you begin an assessment, it must be completed at that time; if you do not complete the assessment you will be prompted to do so the next time you access your “My Jobs” page. If you select to take it later, it will appear on your "My Jobs" page to take when you are ready. Please note that your application will not be reviewed, and you will not be considered for this position until all required assessments have been completed.
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