As a UW employee, you have a unique opportunity to change lives on our campuses, in our state and around the world. UW employees offer their boundless energy, creative problem solving skills and dedication to build stronger minds and a healthier world.
UW faculty and staff also enjoy outstanding benefits, professional growth opportunities and unique resources in an environment noted for diversity, intellectual excitement, artistic pursuits and natural beauty. All of which has allowed the UW to be nationally recognized as a “Great College to Work For” for six consecutive years.
The University of Washington Police Department (UWPD) operates under the fundamental principles of Professionalism, Respect, Integrity, Diversity and Excellence (PRIDE) in all that we do. UWPD has the exclusive responsibility to act upon law-enforcement matters and perform safety, security and police services for the main campus of the University of Washington, Seattle, 24 hours a day.
We have an outstanding opportunity for UWPD IT Systems Administrator.
The Police Department serves a vital role in the safety, security, and success of the University of Washington. Our purpose is to serve and protect the students, staff, faculty and all people and property within the jurisdiction of that community. Police services are available 24 hours a day, every day of the year.
OUR MISSION The University of Washington Police Department actively collaborates with our community to create a safe and secure campus through education, problem solving and enforcement. We use innovative practices, continuing training and partnerships to provide professional public safety services, thereby reducing crime and the fear of crime. In doing so, we foster and maintain an environment that supports the well-being of our students, staff, faculty and visitors.
OUR VISION The University of Washington Police Department aspires to be a world leader in innovative campus public safety practices. Our commitment to excellence supports the campus community’s pursuit of academic and research goals in an environment free of crime and the fear of crime.
OUR VALUES The University of Washington Police Department is a team of full-time and part-time commissioned, civilian & volunteer personnel dedicated to ensuring the safety and security of the University of Washington campus. We are committed to the highest standards of professionalism and ethical behavior, and we conduct ourselves with P.R.I.D.E. in all we do.
UWPD is very proud to be one of only eight (8) police agencies in Washington State and THE only University police department internationally accredited by the Commission on Accreditation for Law Enforcement Agencies, Inc. (“CALEA”), the law enforcement accreditation program requires agencies to comply with over 460 standards in six (6) basic areas: policy and procedures; administration; operations and support services; traffic operations; and, auxiliary services.
The UWPD IT Systems Administrator will work within the University of Washington Police Department under the direction of the Deputy Chief of Professional Accountability and Community Services Division. Functioning in support of the Technical Services Division, the UWPD IT Systems Administrator will work within a team environment to support various systems. This position will be responsible for the stability and integrity of the Police Department’s network & infrastructure systems; participates with the installation, monitoring, maintenance, support and optimization of all workstation and server hardware, printer, software and communication links; assists with maintenance related activities for switches; responsible for administration and maintenance of un-interruptible power supplies, enterprise backup systems, SAN, Active Directory, Group Policies, Central endpoint protection, Tyler Technologies New World CAD/ LERMS Systems/ Netmotion/ STANCIL/ IAPRO/ ACCESS and web services.
This position will provide support and expertise for all technical operations and ensure compliance of all department policy and procedures that directly affect circumstances regarding the safety and security of all people and property on the UW campus. In addition, the position is responsible for providing support to divisional partners in collaboration with other IT personnel; effectual administration of information systems and related technologies; practice and evangelize appropriate utilization of technical services; and continually seek opportunities for streamlining technologies towards systems integration and standardization.
Responsible for IT Supervision (up to 3 people max).
These related job tasks are weighted as follows:
• Provides complex installation, troubleshooting, maintenance and repair for all networking activities, including server maintenance, backup duties, installation of network endpoints such as switches, routers, printers, workstations, cameras, etc. (20%) • Provides complex problem determination for technical problems and provides guidance to UW Police staff in collaboration with other IT members by answering, solving, and documents help desk calls. (20%) • Utilizes technical expertise to perform systems analysis, database support, and systems assurance (10%) • Facilitates meticulous assessment, implementation and maintenance of computing systems. Monitors conditions, care, and maintenance of computer and network equipment. Document all equipment changes, additions, and removal. Maintain security and integrity of technical infrastructure (10%) • Serves as a primary support for technology implementations and systems maintenance (10%) • Identifies issues and problems, considers alternatives and takes corrective action under supervision (10%) • Collaborates with Police IT specialist and IT unit members in supporting department technical needs (10%) • Maintains awareness to ongoing support trends and advances recommendations for improvements (5%) • Works with UWPD staff, campus, and law enforcement partners to develop and maintain technical documentation (5%)
Bachelor Degree in Computer Science, Computer Engineering or related field
Two years of relevant experience to include experience with systems and applications such as: -Microsoft Desktop Operating Systems: Windows 7, 10 or higher, -Microsoft Windows Server 2008 R2 or higher, -Microsoft Windows Active Directory, -Hyper-V Server Virtualization, -VMWare, Microsoft Office 2013 or higher, -EMC SAN Storage, -Dell Switches/ Routers/ Firewalls, -Dual Factor Authentication and Web and Intranet applications
Experience working with customers to troubleshoot connectivity problems.
Experience working with communications service providers to troubleshoot digital transport and switching services, and with clients and support staff to resolve network related problems
Working knowledge of database and spreadsheet applications
Demonstrated excellent written/oral communication skills, technical documentation skills, user liaison skills, and personal interaction abilities
Expected to perform the following or it is a critical part of the position: Standing, sitting, walking, hand dexterity (keyboarding/repetitive movements), reading, writing, hearing, talking, seeing, using the telephone, contact with general public, working alone
Highly organized and attentive to detail
Must be a team player who is able to display tact, patience, and respect in dealing with people of varying temperaments and levels of knowledge under often difficult or stressful circumstances
Ability to work with minimum supervision, both independently and as part of a team
Equivalent education/experience will substitute for all minimum qualifications except when there are legal requirements, such as a license/certification/registration.
Conditions of Employment:
Expected to perform the following or it is a critical part of the position: Standing, sitting, walking, hand dexterity (keyboarding/repetitive movements), reading, writing, hearing, talking, seeing, using the telephone, contact with general public, working alone.
No felony convictions and no pattern of misdemeanor convictions that could compromise access to confidential records
Employment is contingent upon successful completion of comprehensive background investigation, polygraph, and psychological examinations
This position is located at UW Police Department in a state-of-the-art building on 15th Ave. NE. Must be comfortable working in a police station environment.
APPLICATION AND SELECTION PROCESS Application Deadline: November 17, 2020 Oral Boards: November
1. Apply on-line by the application deadline noted. A complete application includes:
• Copying/pasting a comprehensive and updated resume into your candidate profile; • Completing the Criminal Conviction and Adverse Finding Disclosure assessment; • Completing the US Work Authorization assessment; • Testing must be completed by the deadline noted. See 3. Testing for additional information.
The application process for UW positions may include completion of a variety of online assessments to obtain additional information that will be used in the evaluation process. All the assessments that you need to complete will appear on your screen as soon as you select “Apply to this position”. Once you begin an assessment, it must be completed at that time; if you do not complete the assessment, you will be prompted to do so the next time you access your “My Jobs” page. If you select to take it later, it will appear on your "My Jobs" page to take when you are ready.
Please note that your application will not be reviewed, and you will not be considered for this position until all required assessments have been completed.
2. All information submitted will be considered to determine the applicant's qualifications for this position. Please ensure that your current email address is listed in your online candidate profile as well as in your resume. A Personal History Statement may be emailed you early for completion.
A completed Personal History Statement will be required for those who progress to the Background Investigation Process. Detailed information requested includes:
• Addresses of all residences; • Personal and Professional References; • Names and addresses of family members; • Arrests and criminal history; • Traffic driving record; • Military service; • Employment history; • Drug use; • Education history; • Memberships in professional organizations; • Financial information; • Copies of the following documents: High school diploma/GED certificate; Social Security card; Driver’s License; Birth Certificate (Certified copy); • Any other documents, certificates, resumes, performance evaluation reports, etc., which show your abilities and training for the position
3. Additional selection steps - include a polygraph, background investigation and psychological evaluation.
We anticipate the selection process to take 2 to 3 months. Finalists will be invited to participate in on–campus or Zoom interviews.
A background investigation, polygraph, medical and psychological examination are required of candidates for this position.
Reapplication is permitted at any time, except for candidates disqualified for reasons of prior felony convictions or non-correctable selection.
As a UW employee, you will enjoy generous benefits and work/life programs. For a complete description of our benefits for this position, please visit our website, click here.
The application process for UW positions may include completion of a variety of online assessments to obtain additional information that will be used in the evaluation process. These may include Work Authorization, Cover Letter and/or others. Any assessments that you need to complete will appear on your screen as soon as you select “Apply to this position”. Once you begin an assessment, it must be completed at that time; if you do not complete the assessment, you will be prompted to do so the next time you access your “My Jobs” page. If you select to take it later, it will appear on your "My Jobs" page to take when you are ready. Please note that your application will not be reviewed, and you will not be considered for this position until all required assessments have been completed.
Founded in 1861, the University of Washington is one of the oldest public institutions in the west coast and one of the preeminent research universities in the world. The University of Washington is a multi-campus university comprised of three different campuses: Seattle, Tacoma, and Bothell. The Seattle campus is made up of sixteen schools and colleges that serve students ranging from an undergraduate level to a doctoral level. The university is home to world-class libraries, arts, music, drama, and sports, as well as the highest quality medical care in Washington State and a world-class academic medical center. The teaching and research of the University’s many professional schools provide undergraduate and graduate students the education necessary toward achieving an excellence that will serve the state, the region, and the nation. As part of a large and diverse community, the University of Washington serves more students than any other institution in the Northwest.