The Learning Technologist collaborates with learning design and media team members to analyze student and faculty needs and integrate different technologies into courses. This role, provides advanced support across Miami University’s varying learning technologies, including Canvas, Kaltura, Zoom, Google Suite, WordPress, Camtasia, Webex, and other available tools. The position will be responsible for training faculty, staff, and students in these applications, collaborating within and across departments, and you’ll serve as the primary contact for resolving learning technology issues.
Duties include and are not limited to the following: • Manage the day-to-day operations and maintenance of Canvas, Kaltura, WordPress, and other key platforms, including third-party tools that use LTI and API frameworks • Take appropriate action to identify, investigate, and resolve user issues quickly and understand when best to escalate them due to their potential impact • Monitor reoccurring issues, system/data, or process gaps, and proactively identify potential ways to increase efficiency and improve user experience • Research, evaluate, and deploy new technologies in response to pedagogical needs • Plan, design, and deliver training for users who have varying levels of comfort and experience with technology • Serve as a liaison to other Miami departments on behalf of eLearning in the adoption, deployment, and maintenance of learning technologies • Stay up-to-date on new learning technologies and updates to existing ones • Maintain both professional and technical knowledge by attending educational workshops and pursuing related professional development opportunities • Perform other duties as assigned to contribute to the success of Miami University
Bachelor’s degree in educational technology, instructional design, technical communication, information technology, organizational development
1 or more years of related and progressively more responsible or expansive work experience in supporting technology, preferably in an educational setting
Knowledge of current and emerging instructional technologies
Excellent oral, written, and interpersonal communications skills, including the ability to explain technical concepts in non-technical terms
Position not eligible for H1B sponsorship.
Considerations may be given to candidates with a Master's degree in educational technology, instructional design, technical communication, information technology, organizational development, or a related field
1+ years of experience as a Canvas and/or Kaltura administrator
Experience collecting and reporting on key metrics related to learning technology services
Knowledge of current instructional design frameworks and methods, as well as QM and OLC standards
Expertise with creating responsive web pages that meet WCAG standards
Experience creating user documentation with multimedia tools, including video, interactive digital content, and text/graphics
Knowledge of user experience (UX) and/or learning experience (LX) design principles
Administrator experience with learning management systems (Canvas, Blackboard, Brightspace, Moodle, Sakai).
Miami University, an Equal Opportunity/Affirmative Action employer, encourages applications from minorities, women, protected veterans and individuals with disabilities. Miami University prohibits harassment, discrimination and retaliation on the basis of age (40 years or older), color, disability, gender identity or expression, genetic information, military status, national origin (ancestry), pregnancy, race, religion, sex/gender, status as a parent or foster parent, sexual orientation, or protected veteran status in its application and admission processes, educational programs and activities, facilities, programs or employment practices. Requests for reasonable accommodations for disabilities related to employment should be directed to [email protected] or 513-529-3560.
As part of the University’s commitment to maintaining a healthy and safe living, learning, and working environment, we encourage you to read Miami University’s Annual Security & Fire Safety Report at: http://www.MiamiOH.edu/campus-safety/annual-report/index.html, which contains information about campus safety, crime statistics, and our drug and alcohol abuse and prevention program designed to prevent the unlawful possession, use, and distribution of drugs and alcohol on campus and at university events and activities. This report also contains information on programs and policies designed to prevent and address sexual violence, domestic violence, dating violence, and stalking. Each year, email notification of this website is made to all faculty, staff, and enrolled students. Written notification is also provided to prospective students and employees. Hard copies of the Annual Security & Fire Safety Report may be obtained from the Miami University Police Department at (513) 529-2223.
Date to Begin Screening Applicants:
Screening of applications will begin October 30, 2020 and continue until the position is filled.
A criminal background check is required. All campuses are smoke- and tobacco-free campuses.
For questions regarding reasonable accommodations for disabilities, or to follow-up with a request, please contact [email protected] or (513) 529-3560.