Reporting to the Instructional Designer Supervisor, this position will support the learning technologies of online and hybrid course delivery; assist the development and maintenance of online, hybrid, and onsite courses; utilize quality assurance, accessibility, and course design tools to maintain the pedagogical and technological quality of flexible offerings; explore and provide training of innovative technologies. This role must be proficient in operation of an on-campus Media Studio and development of asynchronous training materials (print, web and video).
Specific Duties & Responsibilities
A. Course Development and Delivery Support (35%)
Collaborates with team members and faculty to develop technology enriched course materials using new and emerging instructional technologies, digital media, web-based technologies, etc.
Provides technical support for online course delivery in both synchronous and asynchronous learning environments.
Assists faculty in developing reusable learning objects (Videos, lecture capture etc.) and integrating them into their courses.
Support the offering of ADA, Section 508 and WCAG 2.0 compliant content for online programs (i.e., ensure all videos, content, and graphics are properly developed with ADA and Section 508 guidelines).
B. Consultation 20%
Consults with faculty, Instructional Teaching Specialists (ITS), Teaching Assistants, and staff on a variety of instructional technologies such as, Blackboard, TurnItIn, Adobe Connect, Voicethread, Zoom, Poll Everywhere, and Web Content Management Systems (WordPress, Blogger, Expression Engine).
Assists faculty in effectively integrating instructional technologies in traditional face-to-face, online, and hybrid courses.
Assists in technological aspects of new faculty and staff onboarding process.
C. Training 20%
Designs, develops and delivers training workshops to introduce faculty, TAs, and students to the emerging instructional technologies and their effective application in teaching and learning.
Develops print and video training materials and uploads to Teaching & [email protected] resource website. Develop asynchronous blackboard training for program for new faculty and Teaching Assistants.
D. Technical Development and Maintenance 15%
Collaborates with team members to test new building blocks in Blackboard.
Works with other Hopkins schools and Central IT in solving technological issues as related to Blackboard and other shared learning resources using JIRA ticketing system.
Assists in testing new features and piloting new solutions in conjunction with other JHU schools.
Assumes an admin/leadership role on eLearning tools as assigned.
Assists in evaluation and pilots of new and emerging instructional technologies based on sound pedagogy and specific instructional needs.
E. Research 5%
Keeps abreast of developments of related instructional technologies.
Researches and disseminate educational technology resources and best practices in technology enhanced teaching and learning.
F. Other tasks as assigned 5%
Note: This position requires occasional evenings and weekends in Baltimore and Washington, D.C. (Dupont Circle) to accommodate program needs.
Bachelor's degree from a regionally accredited college or university in instructional technology, instructional design, education, or a related field required
Minimum of 2 years progressively responsible experience in course design and development, faculty training, or program/course assessment/evaluation required.
Additional education may substitute for experience, and additional experience may substitute required education to the extent permitted by the JHU Equivalency Formula.
JHU Equivalency Formula: 30 undergraduate degree credits (semester hours) or 18 graduate degree credits may substitute for one year of experience. Additional related experience may substitute for the required education on the same basis. For jobs where equivalency is permitted, up to two years of non-related college course work may be applied towards the total minimum education/experience required for the respective job.
1-2 years' experience in an institution of higher education in instructional technology support, instructional design or in tech support.
Experience developing asynchronous training sites & materials.
Experience with learning management systems, including Blackboard Learn.
Experience leading sessions using a Web conferencing tool (e.g. Zoom), developing courses in a course management systems (e.g., Blackboard) and utilizing web design tools (e.g., Photoshop, DreamWeaver, HTML, CSS), digital video, and audio editing software.
Special Knowledge, Skills, and Abilities
Knowledge of online learning management systems (Blackboard Learn) and integrated technologies, including a working knowledge of HTML coding
Knowledge of quality assurance and accessibility tools
Knowledge of lecture and screen capture tools such as Camtasia, Panopto etc.
Working knowledge of MS Office Suite (Word, Excel, PowerPoint)
Knowledge of adult learning theories and emerging technologies.
Knowledge of social media tools and their application in teaching and learning to customer service, being team-oriented and working collaboratively in an academic community
Ability to communicate effectively orally and in writing.
Ability to prepare written communication with an attention to detail and accuracy.
Ability to communicate effectively to a diverse group or individual
Excellent customer service skills.
Ability to manage multiple projects, prioritize, and meet deadlines.
Ability to work a flexible schedule including evenings and weekends.
Special Knowledge, Skills, and Abilities
Quality Matters (QM) certification is preferred.
Classified Title: Instructional Technologist Working Title: Learning Technologist Role/Level/Range: ACRO37.5/03/CG Starting Salary Range: $24.62 - $33.33 ; commensurate with experience Employee group: Full Time Schedule: Monday - Friday, 8:30am - 5:00pm, Up to 37.5 hrs/ week with some evenings and weekends as needed Exempt Status: Non-Exempt Location: 46-MD:JH at Harbor East Department name: 60000068-Teaching and Learning @ Carey Personnel area: Carey Business School
The successful candidate(s) for this position will be subject to a pre-employment background check.
If you are interested in applying for employment with The Johns Hopkins University and require special assistance or accommodation during any part of the pre-employment process, please contact the HR Business Services Office at [email protected]. For TTY users, call via Maryland Relay or dial 711.
The following additional provisions may apply depending on which campus you will work. Your recruiter will advise accordingly.
During the Influenza ("the flu") season, as a condition of employment, The Johns Hopkins Institutions require all employees who provide ongoing services to patients or work in patient care or clinical care areas to have an annual influenza vaccination or possess an approved medical or religious exception. Failure to meet this requirement may result in termination of employment.
The pre-employment physical for positions in clinical areas, laboratories, working with research subjects, or involving community contact requires documentation of immune status against Rubella (German measles), Rubeola (Measles), Mumps, Varicella (chickenpox), Hepatitis B and documentation of having received the Tdap (Tetanus, diphtheria, pertussis) vaccination. This may include documentation of having two (2) MMR vaccines; two (2) Varicella vaccines; or antibody status to these diseases from laboratory testing. Blood tests for immunities to these diseases are ordinarily included in the pre-employment physical exam except for those employees who provide results of blood tests or immunization documentation from their own health care providers. Any vaccinations required for these diseases will be given at no cost in our Occupational Health office.
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