The Office of the City Manager provides strategic leadership that supports the Mayor and City Council in making public policy decisions and ensures the organization is delivering cost-effective services that meet the needs of our community with the highest standards of quality and customer service. The City Manager’s Office also serves to guide fiscal and change management, the building and development of our workforce, and development of long term, data driven strategies to invest in the City’s future.
The City Manager has identified the following eight enterprise priorities which are the primary focus of the City Manager’s Office for the next several years:
Emergency Management and Preparedness: Ensure San José is well-prepared for earthquakes and other disasters, particularly for those who are most vulnerable, as no issue is more important than the lives and safety of our residents.
Creating Housing and Preventing Homelessness: Address the housing crisis and homelessness that confront our City, including adding 25,000 residential units in the next five years – including 10,000 affordable units. Work outside of traditional silos and create partnerships to creatively and effectively assist our homeless residents.
Safe, Vibrant, and Inclusive Neighborhoods and Public Life: Ensure the diverse mosaic of people who live, work, and play in San José have vibrant public spaces and places that are beautiful, clean, safe, and inclusive. The people of San José need community spaces that bring them together across generations, cultures, and points of view.
The Future of Downtown: Drive and integrate the complex mix of commercial and residential development, transportation improvements, and public space enhancements taking place Downtown to positively shape our City center for generations. The most transformational opportunity is the Downtown West Station Area where the planned transit station expansion aims to connect growing, regional and state travel services and attract substantial private investment.
Building the San Jose of Tomorrow – Private Development Services: To drive economic investment and development as well as build the future San José that is outlined in the San José Envision 2040 General Plan, transform our planning, building, and permitting processes for small and large-sized businesses.
Smart, Sustainable, and Reliable City: 21st Century Infrastructure: Update our energy, water, waste, transportation, and internet connectivity infrastructure, as well as translate traditional infrastructure such as roads and streetlights into 21st Century infrastructure so that we can compete in the global economy and address climate imperatives. The Clean Energy Program, long-term investments in the Regional Wastewater Facility and San Jose International Airport, and new strategies for Broadband and Digital Inclusion, as well as Automated/Electric Vehicles are some of the key focus areas.
Strategic Fiscal Positioning and Resource Deployment: Continue to be both strategic and responsible in how we manage and balance the $4.8 billion budget, as well as smart and efficient in how we serve our community. Look for opportunities to be cost-effective in all aspects of our service delivery system while working to ensure equity and inclusion in how services are delivered and, if new or expanded revenue sources are considered, minimize impacts to tax, rate and fee payers to the extent possible.
Powered By People: Because our over 6,500 employees power the City of San José, our success is dependent on our ability to create a dynamic and engaged workforce. Our employees’ ability to provide excellent service is strengthened when we invest in attracting talent, providing opportunities for career growth, enabling an environment focused on health, safety, and wellness, and retaining a diverse workforce in a workplace that is equitable and inclusive.
The position of Deputy City Manager serves as a key advisor to the City Manager regarding matters related to the administration of the City and assists in the formulation and execution of complex policies and programs to fulfill the goals and objectives of the organization. The position will be responsible for a portfolio of departments related to one or more city service areas to assist the City Manager in coordinating, engaging, and monitoring our departments, carry out City Council policy direction, and ensure service delivery goals. The position will also be the executive sponsor for one or more of the City Manager’s Enterprise Priorities, ensuring appropriate focus and coordination to make significant accomplishments toward the priority. The position will represent the City Manager in a variety of intergovernmental and community activities and meetings, including coordinating the work of one or more standing City Council Committees to provide the City Council with information and recommendations for matters under consideration.
THE IDEAL CANDIDATE
The City of San José seeks experienced and passionate municipal executive candidates who…
Are proven leaders who enjoy working in a fast-paced, high profile and progressive environment, which is supported by collaboration, transparency, and ethics of the highest level.
Can provide professional expertise and support the City Manager in the formulation, interpretation, and application of public policy.
Can identify, provide focus and policy guidance, and monitor performance on our enterprise and other key priorities that align to broader organizational and community-wide dynamics, needs, and issues.
Have extensive experience and the tenacity to work through complex, long-term and often difficult issues and projects, provide sound advice and consultation, and can demonstrate a positive record of achievement through working with both internal and external stakeholders to achieve City goals.
Are skilled at collaborating and communicating effectively both verbally and in writing with all levels of the organization and all elements of the community in a straightforward and equitable basis, with sensitivity to diverse organizational and community cultures.
Can provide leadership, appreciation, and advocacy for innovation and technology to enhance organizational effectiveness to ensure the City is serving the community to its best ability.
Is politically astute and capable of mediating professional staff concerns and political interests, and comfortable with significant and regular interaction with the Mayor and City Council members.
Make strategic connections, fill the gaps, and otherwise facilitate communication, understanding, and problem solving in community, political, and organizational contexts while being creative, detail oriented, and high accountable.
Are excellent at sharing information both verbally and in writing, clarifying decision points, and serving as an early warning system as necessary while retaining a broad, big picture perspective and understanding the impact decisions can make on the City’s overall well-being and goals.
Can develop messages for different audiences, assist Departments in telling their “stories” in meaningful and compelling ways, and achieve overall organizational communications consistency for quality, effectiveness, and perspective.
Recognize the importance of racial equity in terms of the City’s service delivery system and meeting the needs of the most vulnerable in our community.
EDUCATION AND EXPERIENCE
A bachelor's degree from an accredited college or university in public administration, business administration or a related field is required. A master’s degree is preferred.
Ten (10) years of experience in a responsible administrative capacity involving the planning, organization, and execution of varied work programs, including at least five (5) years of exemplary leadership experience.
Additional Salary Information: This position also receives an approximate five percent (5%) ongoing non-pensionable compensation in addition to the compensation listed above. The actual salary will be determined by the final candidate’s qualifications and experience.
About City of San Jose
Known as the “Capital of Silicon Valley,” the City of San José plays a vital economic and cultural role anchoring the world’s leading region of innovation. Encompassing 178 square miles at the southern tip of the San Francisco Bay, San José is Northern California’s largest city and the 10th largest city in the nation. With more than one million residents, San José is one of the most diverse large cities in the United States. San José’s transformation into a global innovation center has resulted in one of the largest concentrations of technology companies and expertise in the world, including major tech headquarters like Cisco, Adobe, Samsung, PayPal, and eBay as well as start-ups and advanced manufacturing.
San José’s quality of life is unsurpassed. Surrounded by the Diablo and Santa Cruz mountain ranges and enjoying an average of 300 days of sunshine a year, residents have easy access to the beaches along the California coast including Santa Cruz, Monterey, and Carmel; Yosemite and Lake Tahoe in the Sierra Nevada; local and Napa Valley wine country, and the rich cultural and recreational life of the entire Bay region.
San José has received accolades for its vibrant neighbor...hoods, healthy lifestyle, and diverse attractions from national media including Business Week and Money magazines. The downtown area is home to high-rise residential projects, theaters, museums, and diverse entertainment attractions such as live music, live theater, cafes, restaurants, and nightclubs. Inquiring minds are served by the Tech Interactive museum, the San José Museum of Art, and many local galleries and venues. Nineteen public school districts and over 300 private and parochial schools provide residents with a range of educational choices. Universities in and near the city include San José State University, Santa Clara University, Stanford University, and three University of California campuses.
In 2011, the City adopted Envision San José 2040, a long-term growth plan that sets forth a vision and a comprehensive road map to guide the City’s anticipated growth through the year 2040. The Plan proactively directs significant anticipated growth in new homes and workplaces into transit-accessible, infill growth areas and supports evolution toward a more urban landscape and lifestyle. The San José area is powered by one of the most highly educated and productive populations in America. More than 40% of the workforce has a bachelor’s degree or higher, compared with 25% nationally, while 40% of San José residents are foreign born, and 50% speak a language other than English at home.
San José is proud of its rich cultural diversity and global connections, and the essential role the City plays in connecting residents and businesses to the nation and the world.