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UW faculty and staff also enjoy outstanding benefits, professional growth opportunities and unique resources in an environment noted for diversity, intellectual excitement, artistic pursuits and natural beauty. All of which has allowed the UW to be nationally recognized as a “Great College to Work For” for six consecutive years.
The UW Libraries is one of the largest and most innovative libraries in North America with extensive collections in print, electronic, and other formats. Providing services to three campuses, the UW Libraries also plays a significant leadership role regionally and throughout the profession. The UW Libraries is recognized for its excellent service, innovative learning and research spaces, collaborative approaches, extensive assessment efforts and diverse award-winning staff.
Libraries Information Technology Services & Digital Strategies (ITS-DS) provides management for the systems-related areas of UW Libraries' integrated library services platform (Alma/Primo), primary support for discovery system configuration and development, desktop computing support, systems management of the Libraries server/storage environment, web application development, and the coordination of usability testing and accessibility. ITS-DS collaborates closely with staff across all UW Libraries to support services for Libraries’ users. ITS-DS has a strong commitment to our department values, including actively building and maintaining an inclusive work environment.
The Senior Computer Specialist: System Administrator serves as a member of the Libraries' Information Technology Services & Digital Strategies' system and infrastructure team. This team maintains and architects hardware, software, network, and technological business and service solutions for the University Libraries. In addition, ITS-DS manages a local data center as well as managing services on infrastructure-as-a-service (IaaS) and software-as-a-service (SaaS) platforms. In partnership with other members of ITS-DS and in collaboration with other departments, the position supports the Libraries' myriad computing services both internal and external. Senior Computer Specialists have primary responsibility for the technical design, development, operation and maintenance of these services and systems.
Infrastructure support/management •With other members of the system administration team: design, develop, implement, and manage the Libraries' servers and network services. •Provide technical expertise, analysis, troubleshooting, and operational support for the Libraries' servers and network services. •Maintain, secure, backup, restore, and develop Libraries' computing environment. •Architect and manage staff and public workstation client infrastructure. •Establish or recommend policies on system use and services
Documentation/user support •Prepare and maintain procedural and architectural documentation of network and operating systems. •Prepare end-user documentation. Provide technical support and expertise to system users.
On-call and other duties as assigned •Participate in weekend and evening on-call rotation. Occasionally be available to work off-hours to deal with serious outages or to respond to immediate problems. •Understands and abides by the Libraries Personal Communication Responsibilities. Communicates appropriately, effectively and positively. Plays an active role in staying informed and participating in Libraries and unit meetings, activities and events. •Establish and maintain positive, ethical, and professional working relationships with UW community and other professional contacts from a wide variety of backgrounds—including members of racial, ethnic, and sexual minority populations—and be respectful of individual and cultural differences. •Integrate feedback and ideas from a variety of team members with varying skill sets, interests, and goals. •Engage in conversation and learning regarding the context of technology and libraries in equity, diversity, and inclusion. •Other duties as assigned.
Required •Bachelor's degree in Computer Science or other relevant field. Equivalent experience also accepted. •At least two years experience with system administration (Linux, Windows, or combined). •Ability to systematically troubleshoot problems and automate processes. •A solid understanding of operating system and networking/distributed computing environment concepts. •Working knowledge of at least one programming language. Python is preferred. •Working knowledge of at least one scripting language. e.g PowerShell or Bash. •Familiarity with the principles and practice of configuration management using modern tools, e.g. Ansible, Puppet, etc.
Equivalent education and/or experience may substitute for minimum requirements.
Preferred •Experience acting as a liaison to vendors and suppliers; ability to resolve support and order or service fulfillment issues. •Experience working in a collaborative system administration environment. •Experience using performance analysis to tune systems. •Understanding of deploying web applications in a reliable, fault-tolerant manner. •Demonstrated ability to work with users to analyze and develop solutions to meet business needs, train effectively, and write usable documentation for internal and end-user use. •Experience with systems administration and/or web application deployment in HA environments. •Familiarity with running relational database management systems, eg. Postgresql, MS SQL server. •Experience working with NetApp. •Commitment to providing equitable services and resources to all people, regardless of race, color, sex, sexual orientation, gender identity, religion, disability, age, veteran status, or national or ethnic origin.
Application Process: The application process for UW positions may include completion of a variety of online assessments to obtain additional information that will be used in the evaluation process. These assessments may include Work Authorization, Cover Letter and/or others. Any assessments that you need to complete will appear on your screen as soon as you select “Apply to this position”. Once you begin an assessment, it must be completed at that time; if you do not complete the assessment you will be prompted to do so the next time you access your “My Jobs” page. If you select to take it later, it will appear on your "My Jobs" page to take when you are ready. Please note that your application will not be reviewed, and you will not be considered for this position until all required assessments have been completed.
Founded in 1861, the University of Washington is one of the oldest public institutions in the west coast and one of the preeminent research universities in the world. The University of Washington is a multi-campus university comprised of three different campuses: Seattle, Tacoma, and Bothell. The Seattle campus is made up of sixteen schools and colleges that serve students ranging from an undergraduate level to a doctoral level. The university is home to world-class libraries, arts, music, drama, and sports, as well as the highest quality medical care in Washington State and a world-class academic medical center. The teaching and research of the University’s many professional schools provide undergraduate and graduate students the education necessary toward achieving an excellence that will serve the state, the region, and the nation. As part of a large and diverse community, the University of Washington serves more students than any other institution in the Northwest.