You bring your body, mind, heart and spirit to your work as an EPIC Community Connect Client Account Manager.
Youâ™re great at what you do, but you want to be part of something even greater. Because you believe that while individuals can be strong, the right team is invincible.
System Services is our Corporate Headquarters in Broomfield, Colorado and is located within the Oracle campus. SCL Health is a faith-based, nonprofit healthcare organization dedicated to improving the well-being of the people we serve.
Benefits are one of the ways we encourage health for you and your family. Our generous package includes medical, dental and vision coverage. But health is more than a well-working body: it encompasses body, mind and social well-being. To that end, weâ™ve launched a Healthy Living program to address your holistic health. Healthy Living includes financial incentives, digital tools, tobacco cessation, classes, counseling and paid time off. We also offer financial wellness tools and retirement planning.
Together weâ™ll align mission and careers, values and workplace. Weâ™ll encourage joy and take pride in our integrity.
Weâ™ll laugh at each otherâ™s jokes (even the bad ones). Weâ™ll hello and high five. Weâ™ll celebrate milestones and acknowledge the value of spirituality in healing.
Weâ™re proud of what we know, which includes how much there is to learn.
As an EPIC Community Connect Client Account Manager you need to know how to:
Lead environment of care infrastructures and strategies to mitigate system-wide vulnerabilities.
Responsible for system level evaluation and control of safety and health hazards in the workplace and environment of care.
Lead a system-led Hazard Communication Program.
Monitor SCL Healthâ™s OSHA reporting. Works collaboratively with Occupational Health, Human Resources and Legal on OSHA requirements.
Participate in system led mock surveys, minimally as the environment of care expert.
Manage complex projects and initiatives on time and within defined measures of success.
Provide regulatory guidance and assistance for assigned programs, initiatives or priorities needing improvement.
Facilitate development of tools, policies, and procedures, and learning aids to promote compliance with assigned projects.
Responsible for ensuring preparation of reports to address program management and compliance with assigned accreditation and regulatory requirements.
Serve as a member of the System Regulatory Readiness Steering Committee and other committees as deemed appropriate.
We hire people, not resumes. But we also expect excellence, which is why we require:
Bachelor's Degree in Business, Marketing, Management or Communications, required
Minimum of five (5) years or more experience in customer service, client service or account management, required
Minimum of three (3) years of experience with EPIC clinical or financial applications, or equivalent EHR systems experience, required
Additional experience may substitute for the required education
At least five (5) yearsâ™ experience managing complex EHR projects, preferred
Masterâ™s in Business, Project Management, Healthcare or related fields, preferred
Your next move.
Now that you know more about being on our team we hope youâ™ll join us. At SCL Health youâ™ll reaffirm every day how much you love this work, and why you were called to it in the first place.
Internal Number: 20005437
About SCL Health
SCL Health is a faith-based, nonprofit healthcare organization dedicated to improving the health of the people and communities we serve, especially those who are poor and vulnerable. Founded by the Sisters of Charity of Leavenworth in 1864, our $2.8 billion health network provides comprehensive, coordinated care through eight hospitals, more than 150 physician clinics, and home health, hospice, mental health and safety-net services primarily in Colorado and Montana.