Innovation and Platforms â Certified to Use Manager
All third-party tools, operational enablers, and technologies used as accelerators on tech enabled services projects must be reviewed to validate firm standards are applied and risks are understood and vetted. The firm Technology Operating Model (TOM) framework and process facilitates those reviews and provides a mechanism for guidance.Â The Consulting version of this process is known as Certified to Use (CtU). CtU is required for technologies that host client data, connect to Deloitte systems, and/or use 3rd party software.Â I&P is partnering with ITS to optimize, enable, and scale the CtU program.Â The position is new, and the CtU Manager will own execution of the end-to-end process as well program enhancements to drive efficiencies, scale, and transparency.
Work Youâll Do The CtU program guides practitioners and teams through technology risk reviews and advisory processes necessary for third-party or custom-developed non-monetized technologies that contain and/or process Deloitte or client data. The CtU Manager collaborates with leaders from Innovation and Platforms, Risk, Infrastructure, Architecture, Security, Offering Portfolios, and others to manage and facilitate the full program.Â The CtU Manger is responsible for driving their assigned technologies through the program as well as proactively and collaboratively improving the program by identifying and implementing changes to drive efficiencies.
The ideal candidate is a Manager with experience in CtS (Productization) and/or product management, strong project management and communication skills, excellent facilitation/presentation skills, attention to detail, process improvement, and a passion for building strong relationships. Strengths in managing competing priorities, intuitively knowing the appropriate level of detail for the audience, proactiveness, and an optimistic approach will help the person excel in this role.
This role will give the candidate a unique opportunity to work with a wide array of Deloitte leadership to solve exciting business challenges.
Key responsibilities include:
Collaborate with the practice to prioritize and intake technologies
Â Â Â Interface with the OP asset leader teams and the practice to align on technology usage, monetization path (if relevant), and confirm priority and readiness
Collaborate with technology teams to ensure they understand inputs, activities, outputs, andÂ roles and responsibilities of the program and that they prepared to successfully enter and go through the CtU program
Â Â Â Review and drive evaluation of required program inputs for quality and completeness in order to confirm readiness and next steps
Guide technology teams through program
Â Â Â Drive and facilitate technology teams through to completion of the CtU program by liaising between cyber, infrastructure, architecture, and (as needed) other specialized areas of expertise across the firm
Provide CtU guidance, connect dots, and anticipate and lead the resolution of roadblocks/issues
Execute project management activities including identifying, solving, and escalating issues as well as status reporting
Ensure a consistent, predicable, and transparent experience for practitioners and technology teams
Become go-to CtU SME that supports education of the programÂ
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