Remedy Architect – Senior Solution Specialist - USDC

 

 

Remedy Architect – Senior Solution Specialist – USDC

 

Are you an experienced, passionate pioneer in technology – a solutions builder, a roll-up-your-sleeves technologist who wants a daily collaborative environment, think-tank feel and share new ideas with your colleagues - without the extensive demands of travel?  If so, consider an opportunity with our US Delivery Center – we are breaking the mold of a typical Delivery Center.

 

Our US Delivery Centers have been growing since 2014 with significant, continued growth on the horizon.  Interested? Read more about our opportunity below …

 

Responsibilities

 

The Remedy Developer will be responsible for providing technical support in requirements development, concept development, research and development, integration and test, and performance analysis on a BMC Remedy system. The candidate will serve as a contributor in the development of Remedy solutions which require regular use of ingenuity and creativity with a high degree of technical sophistication. The candidate will function with general direction and will have frequent inter-organizational interactions.

 

The Team

 

Transparency, innovation, collaboration, sustainability: these are the hallmark issues shaping GPS government initiatives today. Deloitte’s GPS practice is passionate about making an impact with lasting change.  Carrying out missions in the GPS practice requires fresh thinking and a creative approach. We collaborate with teams from across our organization in order to bring the full breadth of Deloitte, its commercial and public sector expertise, to best support our clients.  Our aspiration is to be the premier integrated solutions provider in helping to transform the GPS marketplace. 

 

The US Technology Services Optimization Offering works with clients to transform their technology services and operations and provide enterprise-wide service transformation utilizing ServiceNow.  Working with CIO’s, Technology Executives, Service Owners (HR, IT, Customer, Field Service, PPM) and their teams to establish an operating model for technology based on the implications of NextGen and advances technologies, new and evolving service models for technology and the operational expectations of an organization.  

 

Qualifications Required

 

·       10+ years of relevant experience in software development and architecture

 

·       7+ years of relevant experience with BMC Remedy 8.1 and 9.1 application environment experience to include: ITSM and CMDB knowledge and Digital Workplace Advanced and Service Request Management design and development, Rest API and Spoon experience.

 

·       Strong interpersonal skills, customer-focused, exceptional attention to details, ability to multi-task, and effective time management

 

·       Ability to travel up to 15% (While 15% of travel is a requirement of the role, due to COVID-19, non-essential travel has been suspended until further notice.)

 

Preferred 

 

·       Active Secret clearance preferred

 

·       ServiceNow Development experience preferred

 

·       ITIL V3 Foundation Certification preferred

 

How you’ll grow

 

At Deloitte, our professional development plan focuses on helping people at every level of their career to identify and use their strengths to do their best work every day. From entry-level employees to senior leaders, we believe there’s always room to learn. We offer opportunities to help sharpen skills in addition to hands-on experience in the global, fast-changing business world.  From on-the-job learning experiences to formal development programs, our professionals have a variety of opportunities to continue to grow throughout their career.

 

Benefits

 

At Deloitte, we know that great people make a great organization. We value our people and offer employees a broad range of benefits.

 

Deloitte’s culture

 

Our positive and supportive culture encourages our people to do their best work every day. We celebrate individuals by recognizing their uniqueness and offering them the flexibility to make daily choices that can help them to be healthy, centered, confident, and aware. We offer well-being programs and are continuously looking for new ways to maintain a culture where our people excel and lead healthy, happy lives.  

 

Corporate citizenship

 

Deloitte is led by a purpose: to make an impact that matters. This purpose defines who we are and extends to relationships with our clients, our people and our communities.  We believe that business has the power to inspire and transform. We focus on education, giving, skill-based volunteerism, and leadership to help drive positive social impact in our communities.  Learn more about Deloitte’s impact on the world.

 

Recruiter tips

 

We want job seekers exploring opportunities at Deloitte to feel prepared and confident. To help you with your interview, we suggest that you do your research: know some background about the organization and the business area you’re applying to. Check out recruiting tips from Deloitte professionals.