The IT Business Senior Analyst is an intermediate-level position responsible for liaising between business users and technologists to exchange information in a concise, logical and understandable way in coordination with the Technology team. The overall objective of this role is to contribute to continuous iterative exploration and investigation of business performance and other measures to gain insight and drive business planning.
Responsibilities: The Technology Analyst will be primarily responsible for supporting Asia/EMEA Technology management routines, including management reporting, metrics reporting, process governance to ensure internal compliance. This position will report to the Head of Business Management and interacts with many cross-functional teams, including Core Application Development, Project Management, Business Solutions and In Country Technology teams. Key responsibilities include:
In collaboration with teams from GCT Asia/EMEA App Development groups, prepare weekly management updates covering topics relating to Financials, Tech Operating Performance, Controls, Critical Initiatives and Culture.
Prepare and develop materials for, and coordinate Asia Monthly Operating Review with Head of Consumer Technology.
Weekly tracking, reporting and trend analysis of scorecard metrics to ensure compliance and facilitate remediation. Metrics include but not restricted to: Compliance Training, Timesheet compliance, Open/Past Due issues relating to areas of Architecture, Issue Management, Risk Management, Project Management, Information Security Serve as point contact for Asia/EMEA/Core App Development groups for subject matters relating to Plan view.
Identify and communicate risks and impacts, considering business implications of the application of technology to the current business environment
Act as advisor or coach to new or lower level analysts and work as a team to achieve business objectives, performing other duties and functions as assigned
Has the ability to operate with a limited level of direct supervision.
Can exercise independence of judgement and autonomy.
Acts as SME to senior stakeholders and /or other team members.
Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.
5-8 years of relevant experience
Experience in data analysis with intermediate/advanced Microsoft Office Suite skills
Proven interpersonal, data analysis, diplomatic, management and prioritization skills
Consistently demonstrate clear and concise written and verbal communication
Proven ability to manage multiple activities and build/develop working relationships
Proven self-motivation to take initiative and master new tasks quickly
Demonstrated ability to work under pressure to meet tight deadlines and approach work methodically with attention to detail
Bachelor's degree/University degree or equivalent experience
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