The Project Manager, within the Department of Business Initiatives and Alliances (BIA), for Dana-Farber Solutions will support the development and execution of Dana-Farber's business initiatives focused on developing commercial clinical products to expand the reach and impact of Dana-Farber Cancer Institute. This includes strategic initiatives, digital health strategy, international collaborations and programmatic growth projects. Reporting to the Senior Director of Product Development, the Project Manager will be responsible for managing the day to day identification, strategy planning, development and operations of products to ensure each initiative achieves its intended objectives. The Project Manager may work closely with other departmental project managers, the Vice President of Business Initiatives and Alliances, Chief Innovation Officer, Chief Operating Officer, clinical faculty and administrative leadership to ensure appropriate expertise and leadership support is incorporated on a project-by-project basis. Located in Boston and the surrounding communities, Dana-Farber Cancer Institute brings together world renowned clinicians, innovative researchers and dedicated professionals, allies in the common mission of conquering cancer, HIV/AIDS and related diseases. Combining extremely talented people with the best technologies in a genuinely positive environment, we provide compassionate and comprehensive care to patients of all ages; we conduct research that advances treatment; we educate tomorrow's physician/researchers; we reach out to underserved members of our community; and we work with amazing partners, including other Harvard Medical School-affiliated hospitals. Product Management - Collaborate with the Dana-Farber Solutions team, guide product vision, development and enhancements across multiple product suites focused on supporting the broader impact of DFCI's clinical expertise for employer and payer collaborations
- Collect customer feedback, gather and analyze pervasive market needs; Interpret data to identify potential business opportunities and make recommendations to product leaders
- Work with product development and project management teams to translate business requirements into technical language; Develop and launch products that deliver value to our customers and Dana-Farber
- Translate customer needs to build, develop and prioritize the product roadmap; Work collaboratively with stakeholders to support the product roadmap during each phase of the product life-cycle;
- Supports User Acceptance Testing (UAT) on product features and releases as assigned; assists in the coordination and management of UAT activity with stakeholders
- Builds and maintains a thorough working knowledge of products, technologies, offerings, and DFCI's areas of expertise, etc. Create and communicate product value proposition and deliver product demonstrations to stakeholders internally and externally
Project Management and Ongoing Operations - Responsible for all aspects of assigned project lifecycle: planning, scope definition, design, measurement, execution, and delivery
- Schedule and facilitate project-related workgroups, assist in developing timelines, record action items and track project status
- Support and develop project infrastructure (work plans, timelines, resources, milestones, KPI's etc.); anticipates, identifies, manages and resolves risks to project status, milestones, timeline, objectives, including regulatory and financial aspects or the product development roadmap;
- Support communication with DFCI leadership, including development of meeting materials (e.g., agendas, presentation slide deck, financial reporting summaries, etc.), develops and presents updates / metric reports and other written materials (e.g., business plans, etc.)
- Manage active project portfolio on concurrent initiatives at various stages and with various stakeholders, actively monitoring project plans, reporting on milestones, and maintaining quality across workstreams to meet scope, impact and financial targets
Business Planning - Support leadership in developing business cases for relationships and solutions focused on growth
- Support the development of business plans, including core components: market analysis, primary and secondary research, strategic planning, competitor assessment, workplans, dashboards, project governance, due diligence, risk analysis, financial modeling and forecasting, operational roadmap and execution planning and key performance indicators
- Support project delivery teams, including faculty, administration and general counsel in developing and delivering commercial offering/services proposals
Business Development - Maintain extensive knowledge of developments across healthcare markets, particularly commercial activities, international clinical collaborations, digital initiatives and innovation
- Conduct ad hoc research and due diligence relating to new partnerships and product opportunities
- On an ongoing basis, monitor the success of relationships based on define KPIs, milestones and partner feedback, ensuring that DFCI's Solutions continue to perform against stakeholder needs / expectations
Other - Develop and maintain productive relationships with potential and current partners (internal/external)
- Knowledge of market segments and trends and makes recommendations accordingly
- Development of high-quality deliverables with expert written communication and analytical skills (Microsoft PowerPoint, Excel, Word and other collaboration and/or project/project management tools)
- Collaborate with others across the institution to create a positive work environment and maximize institutional input and support.
- Assure compliance with DFCI policies, procedures, regulatory agency requirements and ensure safe, efficient and effective delivery of care and services, in collaboration with Institute leaders.
MINIMUM JOB QUALIFICATIONS: - Bachelor's degree required; master's degree in business, public health, or health-related field strongly preferred
- 2 years of experience in product management, health care strategy, business planning, and project management in a health care and/or consulting environment
- Experience and/or knowledge of clinical informatics and the healthcare technology field is preferred
- Previous experience analyzing markets, identifying business opportunities, pricing services, managing budgets, contract development and negotiation is preferred
KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED: - Exceptional planning, strategy, analytic skills with demonstrated ability to drive multiple concurrent and complex projects to success within defined deadlines
- Deals well with uncertainty and ambiguity; flexible with changes in prioritization and approach
- Strong verbal and written communication skills
- Microsoft Office Suite proficiency required including expert Microsoft PowerPoint and Excel skills
- Ability to work well with other team members
- Strong leadership skills, as well as the ability to work closely and effectively with all levels of the organization; Politically savvy and able to balance multiple agendas and demands
- Exceptional planning, strategy, project management, creative and critical thinking, analytic and organizational skills, with the demonstrated ability to drive multiple concurrent projects to completion in a complex, deadline-driven environment
- Deals well with uncertainty and ambiguity; flexible with changes in prioritization within a consensus decision-making environment
- Self-motivated with ability to work independently on new and existing projects
- Strong client/results orientation, and effective teamwork and interpersonal skills
- Experience working with clinical leaders and advisers
- Maintains balance between attention to detail to ensure high quality deliverables, and ability to think and operate from a broader strategic lens
- Excellent written and verbal communication skills; must possess the ability to converse effectively and comfortably, prepare proposals, analysis, and other documents in a manner readily assimilated by target audiences
- Ability to analyze and support contract negotiation
- Demonstrates self-awareness, strong professionalism, a strong work ethic and the ability to handle difficult situations effectively and efficiently
- Guides others in organizing work, setting priorities and timelines, and determining and obtaining the resources required to meet those priorities
- Assures compliance with DFCI policies, procedures, regulatory agency requirements and ensures safe, efficient and effective delivery of quality care, in collaboration with department leaders
Dana-Farber Cancer Institute is an equal opportunity employer and affirms the right of every qualified applicant to receive consideration for employment without regard to race, color, religion, sex, gender identity or expression, national origin, sexual orientation, genetic information, disability, age, ancestry, military service, protected veteran status, or other groups as protected by law.
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