| Position Summary: Rutgers, the State University of New Jersey is seeking a motivated Senior Technologist for the office of Enterprise Application Services /Banner Administrative Services within the Office of Information Technology (OIT). The Senior Technologist serves as a highly-skilled resource to drive application development for all mission-critical Ellucian Banner ERP and associated integrated software applications. The Senior Technologist analyzes customer requirements and designs complex computing systems utilizing proven best practices in a variety of programming languages and supports and maintains the software side of all Ellucian Banner applications including HR/Payroll, Finance, Financial Aid and Student Records/Admissions systems including Self-Service products. The Senior Technologist conducts project planning for simultaneous major systems upgrades involving heavily modified and integrated systems and also provides for on-call production support (24/7) of University mission-critical administrative computing systems. Among the key duties of this position are the following: - Provides direction to the Banner Application Development team to ensure high quality service delivery.
- Oversees effective development, production support and testing, retrofitting, change management and performance monitoring of applications under management.
- Utilizing analytical tools, assists in planning, managing and directing all aspects of development, testing, troubleshooting,
documenting, deploying and supporting of applications under management. - Plans, prioritizes and manages complex, multi-phase projects from concept to closure. Analyzes and provides relevant, timely and accurate information to leadership.
- Proposes and assists in the development of policies, budgets and staffing plans associated with effective application development and support.
- Develops benchmarks and strategies for continued operational improvements to effectively manage service levels.
- Provides for guidance related to the use of applications and all associated tools, as well as, for related security issues.
- Manages vendor relations, establishes service level agreements and evaluates their performance.
- Establishes and tracks metrics related to key performance objectives and service levels.
- Participates in the development of a budget reflecting approved technology plans.
- Formulates client-driven service level agreements with the University community and directs the effective use of resources
towards the satisfaction of user requirements. - Fosters a quality service ethic within the team for quality service excellence and superior client satisfaction.
Minimum Education and Experience: - Bachelor’s degree in Information Technology, Computer Science, Software Engineering, or related field.
- A minimum of six (6) years of progressively more responsible experience in a related technology field.
- Equivalent education, experience and/or training may be substituted for the degree requirements.
Required Knowledge, Skills, and Abilities: - Emphasis in current software development methodologies.
- Expertise with Ellucian Banner ERP and Oracle RDMBS, Oracle Enterprise Manager and Developer Suite.
- Must have knowledge of ERP systems integration and a thorough understanding of customization/modification reapplication techniques.
- Must have strong planning and organization skills.
- A thorough understanding of 3rd and 4th generation programming languages and structures is essential.
- Demonstrated ability to formulate and define technical scope and objectives of complex projects.
- Proven database and system architecture design is essential.
- Demonstrated strong skills in communication, project management, analytical and lateral thinking, planning and problem solving.
- Demonstrated interpersonal skills working in a service environment.
Preferred Qualifications: - Preference will be given to applicants having experience with both administrative and education systems.
- Experience with UC4 (Appworx) Banner job scheduler and e-Print report distribution system is desired.
- Knowledge of Evision's FormFusion document enhancement/distribution solution and Intellecheck payment processing/printing and Banner WorkFlow is a plus.
- Experience with GUI development techniques is desired.
Posting Number: 20ST1848 Location: Piscataway (RBHS) |
