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Sr. Incident Response Engineer
Johns Hopkins University
General Summary/Purpose: Provides technical leadership, project management, and task execution for administration, programming, maintenance, performance, implementation, security and support of various departmental and enterprise wide multiple platforms, including the installation and testing of new software, operating systems, related utilities/services, and hardware products as well as the integration of new products and /or software release upgrades into the current environment. Conducts systems performance evaluations, monitoring, patch management and security evaluations. Analyzes user needs in various computer environments (including but not limited to mainframe, Windows, and mid-range) and makes recommendations for products and services that meet those needs. Ensures that all systems environments are maintained in an efficient and cost-effective manner.
Job Scope/Complexity: Provide technical leadership based on extensive technical knowledge, skills and experience; influence clients towards innovative/integrated solutions. Responsible for full life-cycle of large sized complex projects which can span an entire department, division, or enterprise-wide level. For enterprise-wide level, typical projects impact the broader customer base of Johns Hopkins and its most mission critical systems. Projects often require interaction with various departments and teams both within and outside the department. Complex and large projects typically are applications/systems with 501-3000 concurrent users requiring uptime commensurate with Clinical, Business critical, Education critical or Enterprise systems. Impacts of outages will cause major disruption such as implementation of downtime procedures, major disruption of business operations, and/or cascades to more than 7 systems/applications. Disruptions are without obvious or simple workarounds. Strong technical skills; strong ability to understand complex business processes. Build and maintain client relationships through positive interactions. Provide assistance to lower level positions.
Specific Duties/Responsibilities: The responsibilities listed below are typical examples of the work performed by this position. Not all duties assigned to this position are included, nor is it expected that everyone in this position will be assigned every job responsibility. SYSTEMS ANALYSIS/DESIGN (ENVIRONMENT/PLATFORM):
INSTALL AND CONFIGURE:
MAINTAIN AND TROUBLESHOOT:
PROJECT COLLABORATION AND LIFECYCLE PARTICIPATION:
Minimum Qualifications:
JHU Equivalency Formula: 18 graduate degree credits (semester hours) may substitute for one year of experience. Additional related experience may substitute for required education on the same basis. For jobs where equivalency is permitted, up to two years of non-related college course work may be applied towards the total minimum education/experience required for the respective job.
Preferred Qualifications:
Special Knowledge, Skills, and Abilities:
Classified title: Sr. Systems Engineer Working title: Sr. Incident Response Engineer Role/Level/Range: ATP 37.5/E/04/PF Starting Salary Range: $80,664.96 – $110,880.00 (commensurate with experience) Employee group: Full-Time Employee Status: Exempt Schedule: Monday-Friday – 8:30am-5pm 37.5hrs/wk - Occasional Telecommuting Location: MTW Davis 3110A - 5801 Smith Ave, Baltimore, MD Department name: [email protected] Enterprise Services Personnel area (School): UA – University Administration
General summary/purpose:
This position supports technologies that provide IT security monitoring, incident response, intrusion detection and prevention, vulnerability scanning, and security risk analysis and remediation.
Specific duties & responsibilities:
This position is responsible for security incident response at Johns Hopkins. This position is expected to collaborate with other members of the Enterprise Management, Monitoring, and Security team for incident response. This involves, but is not limited to: collecting and analyzing evidence, determining responsible parties, assessing damages, helping to correct security vulnerabilities, reporting incidents to appropriate authorities, and providing recommendations on revising security guidelines and procedures. This position will also work with engineers and administrators across Johns Hopkins to help provide guidance on proper logging, alerting, and security investigations. It is expected that the incumbent will be a self-starter and will act independently (with minimal supervision) in representing IT @ Johns Hopkins.
Describe the specific devices, software, projects for which the position is responsible:
This position is responsible for using IT monitoring and logging systems for security incident response. This position is also responsible for identifying new techniques to identify security incidents. These security monitoring systems are used to monitor for malware, compromised systems, compromised accounts, and general security incidents.
Describe scale/size of area, project and/or system supported:
The scale is “big-E” Enterprise. All Hopkins affiliates, including international locales. Users: 100,000+ Systems: 100,000+ Complexity is at the highest.
Work location: Mount Washington Campus
On call requirements (if applicable): Part of a weekly on call rotation for the services provided by the Enterprise Management, Monitoring, and Security (EMMS) team.
Minimum qualifications (mandatory): Knowledge of IT Security Monitoring and Logging systems such as Splunk Enterprise, Splunk Enterprise Security and forensic tools such as sysinternals and Encase. In depth knowledge of scripting technologies, such as PowerShell, VBScripting, command line scripting, and/or python are desired. Expert knowledge of Operating System (Windows, OSX, and Linux) administration and logging, along with logging of key applications such as SQL, IIS, Apache.
Preferred qualifications:
Special knowledge, skills, and abilities:
Technical qualifications or specialized certifications:
Any specific physical requirements for the job:
Supervisory responsibility (indicate the number and type of persons supervised by incumbent):
Budget authority (indicate dollar amount of budget managed and type/level of authority):
100%
The successful candidate(s) for this position will be subject to a pre-employment background check.
If you are interested in applying for employment with The Johns Hopkins University and require special assistance or accommodation during any part of the pre-employment process, please contact the HR Business Services Office at [email protected]. For TTY users, call via Maryland Relay or dial 711.
The following additional provisions may apply depending on which campus you will work. Your recruiter will advise accordingly.
During the Influenza ("the flu") season, as a condition of employment, The Johns Hopkins Institutions require all employees who provide ongoing services to patients or work in patient care or clinical care areas to have an annual influenza vaccination or possess an approved medical or religious exception. Failure to meet this requirement may result in termination of employment.
The pre-employment physical for positions in clinical areas, laboratories, working with research subjects, or involving community contact requires documentation of immune status against Rubella (German measles), Rubeola (Measles), Mumps, Varicella (chickenpox), Hepatitis B and documentation of having received the Tdap (Tetanus, diphtheria, pertussis) vaccination. This may include documentation of having two (2) MMR vaccines; two (2) Varicella vaccines; or antibody status to these diseases from laboratory testing. Blood tests for immunities to these diseases are ordinarily included in the pre-employment physical exam except for those employees who provide results of blood tests or immunization documentation from their own health care providers. Any vaccinations required for these diseases will be given at no cost in our Occupational Health office.
Equal Opportunity Employer
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