Wells Fargo & Company (NYSE: WFC) is a leading global financial services company headquartered in San Francisco (United States). Wells Fargo has offices in over 30 countries and territories. Our business outside of the U.S. mostly focuses on providing banking services for large corporate, government and financial institution clients. We have worldwide expertise and services to help our customers improve earnings, manage risk, and develop opportunities in the global marketplace. Our global reach offers many opportunities for you to develop a career with Wells Fargo. Join our diverse and inclusive team where you will feel valued and inspired to contribute your unique skills and experience. We are looking for talented people who will put our customers at the center of everything we do. Help us build a better Wells Fargo. It all begins with outstanding talent. It all begins with you.
Market Job Description
About Wells Fargo Philippines
Wells Fargo Philippines enables global talent capabilities for Wells Fargo Bank NA., by supporting business lines and staff functions across Operations, Risk and Compliance, Project Management, Finance & Accounting and Data Analytics. We operate in Taguig City, Metro Manila.
The Enterprise Business Process Management (BPM) Program is sponsored by the BPM Capability & Program team, with support from and partnership across operating groups, to drive process excellence activities, execute on near-term priorities, and meet risk and regulatory commitments.
About the Role
Internally known as Process Engineer 3. This role will develop and lead redesign initiatives that encompass end-to-end analyses and future state redesigns within fast-paced environments, utilizing process expertise for multiple business groups.
Completes and/or leads integrated process analyses, identifying procedural and control deficiencies, opportunities, and recommending solutions. Integrates vertical and may integrate horizontal solutions into the strategy.
Overcomes barriers related to cultural shifts, silo mentality as required.
Ensures effective relationships among the design teams and partners.
Manages assigned complex problems involving multiple, possibly competing, business processes/process segments to identify risks/ impacts/ opportunities and where analysis of situations or data requires an evaluation of intangible variance factors, conceptual thinking, and problem solving skills.
Applies intermediate process engineering tools such as determining Sigma level, Takt Time, Value Stream Analysis, Regression, Hypothesis Testing and techniques that can be used to enhance processes for teams, departments and business units identified as inefficient or costly. Process reviews that may impact vertical or horizontal business units; including financial analysis. Creates key indicators (metrics) for future state assessment.
Drives business awareness of quality/process methodology. Consults with leaders and front-line team members to understand, influence, adapt analysis, and create alternatives for consideration, drive results, and bring issues to resolution.
Leverages business acumen effectively to impart relevant information to business partners and matrixed leadership. May coach teams in LEAN/Six Sigma or Enterprise Process Engineering, process and tools. Provides training and mentors less experienced team members.
Market Skills and Certifications
College graduate. Bachelor's degree or higher, any field.
10 years relevant experience. 5 years as Process Improvement / Transformation Consultant
Knowledge and understanding of Business Process Management Notation (BPMN) software such as iGrafx
Knowledge and understanding of Statistical Analysis software such as Minitab
Facilitation skills such as Helix
Change Management skills such as Prosci/ADKAR
Knowledge and understanding of Rapid Process Automation software such as Blue Prism
LEAN / Six Sigma black belt certification required
Financial services industry experience is an advantage but not required
Microsoft Excel spreadsheets experience importing, exporting, and manipulating data
Virtual leadership experience with ability to effectively drive results, provide feedback/direction, and manage and build relationships with leaders and team members in a geographically dispersed team environment
Ability to influence and collaborate at all internal organizational levels
Ability to manage complex projects in a large enterprise environment
Ability to manage multiple and competing priorities
Highly refined and professional verbal and written communications
Knowledge and understanding of SharePoint
Outstanding problem solving skills
Strong analytical skills with high attention to detail and accuracy
Amenable to work on a mid-afternoon shift
We Value Diversity
At Wells Fargo, we believe in diversity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national or ethnic origin, age, disability, religion, sexual orientation, gender identity or any other status protected by applicable law. We comply with all applicable laws in every jurisdiction in which we operate.
Internal Number: 53423BR
About Wells Fargo
Wells Fargo & Company (NYSE: WFC) is a diversified, community-based financial services company with $1.9 trillion in assets. Wells Fargo’s vision is to satisfy our customers’ financial needs and help them succeed financially. Founded in 1852 and headquartered in San Francisco, Wells Fargo provides banking, investment and mortgage products and services, as well as consumer and commercial finance, through 7,400 locations, more than 13,000 ATMs, the internet (wellsfargo.com) and mobile banking, and has offices in 32 countries and territories to support customers who conduct business in the global economy. With approximately 260,000 team members, Wells Fargo serves one in three households in the United States. Wells Fargo & Company was ranked No. 29 on Fortune’s 2019 rankings of America’s largest corporations. News, insights and perspectives from Wells Fargo are also available at Wells Fargo Stories.
www.wellsfargo.com | Twitter: @WellsFargo