The Director of Admissions reports to the Associate Vice President for Enrollment Management and is a key strategic leader for recruitment and admissions, with broad responsibility and accountability for those functions and the admissions team. This responsibility includes leading and motivating the Admissions team, overseeing a recruitment plan and onboarding functions, and supporting strategic enrollment management (SEM) and strategic plan initiatives.
The Director is expected to use institutional and market data to inform the recruitment and admissions practices of the College. The Director leverages her/his interpersonal, presentation, and analytical skills and understanding of Harford Community College enrollment goals to oversee and assess effective outreach, recruitment, admissions, and marketing plans and strategies for prospective students, successfully tapping into new markets and student populations. The Director will provide leadership and oversight for the on- and off-campus recruitment events, including expanding the open house and information session offerings. The incumbent also facilitates and oversees international student enrollment by supervising the F1 Visa Program and serving as a Designated School Official (DSO), and supervising the Principal Designated School Official (PDSO). The Director will also oversee orientation and onboarding programs, such as new student orientation, the iPrep bridge program, and other first-year experience initiatives. The Director is responsible for maintaining compliance with all regulations, policies, and procedures throughout all admissions and recruitment functions.
The Director of Admissions is responsible for supervising and directing staff in the Admissions and Student Center Welcome Desk; demonstrating strong leadership by motivating, setting expectations, and supporting the Admissions team; assessing student and employee needs; researching issues and resolving conflicts fairly and equitably; ensuring compliance with various Federal, State, and College regulations, policies, and procedures; developing positive working relationships and conducting meetings with the admissions staff and various internal and external constituencies; developing internal and external reports; researching and identifying ways to broaden the digital environment for student success; maintaining office records/files; ensuring up-to-date documentation of processes; developing and overseeing departmental budgets; continually assessing and improving services, processes, and outcomes; serving on committees.
This is an exempt, administrator position.
A master’s degree and five years to seven years of experience in a related field, including at least five years of supervisor experience; strategic leadership; recruitment and outreach; and project coordination experience are required.
Applicants must have at least three years of experience supporting a student information system, customer relationship management system, or similar recruitment platform in a significant capacity such as a functional lead, power user, or subject matter expert.
Other requirements include at least three years of experience leading and motivating teams, particularly in an admissions, enrollment, development or sales environment; and a successful track record meeting recruitment and enrollment goals.
Experience with the Banner student information system and Mongoose Cadence text message engagement platform.
Successful experience implementing recruitment and enrollment initiatives.
Experience managing enrollment/recruitment technology, systems, or data.
Experience serving as a Principal Designated School Official (PDSO) or Designated School Official (DSO) for Student and Exchange Visitor Program (SEVP).
Internal Number: 2020-100SFA
About Harford Community College
Harford Community College has served as an anchor institution in Harford County since its inception in 1957. We are a mid-sized, comprehensive college committed to serving our community through high caliber educational offerings and cultural events.
HCC’s mission of “Grow. Achieve. Inspire. Contribute.” and our vision of continuously striving for satisfaction, completion, and success throughout the College community is demonstrated by our shared organizational values of Agency, Equity and Inclusion, Communication and Collaboration, Respect, and Innovation. Harford Community College is an Achieving the Dream institution, joining a network of higher education institutions and partners to enhance community college student opportunity, access, and success.
Our beautiful, 352-acre campus is conveniently located near Baltimore, MD; Philadelphia, PA; Washington, DC; and Wilmington, DE. We offer more than 80 affordable degree and certificate programs to nearly 2,000 full-time and 7,500 part-time students, as well as a wide variety of noncredit continuing education courses to nearly 11,000 students per year.