RiverBank is a specialised lender dedicated to financing Small and Medium Enterprises with focus on Benelux, Germany and France. RiverBank operates under a full European Banking License allowing to cover all European countries.
RiverBank's mission is to combine the best of the fintech and banking world. As experienced bankers, we commit the bank's balance sheet to grant loans which we analyse using a fundamental credit approach. As a fintech player, we digitally source, process and monitor the loans. Riverbank is growing fast both organically and through acquisitions.
As a young company, the talent and passion of our people is critical to our success. Together, we share a common set of values rooted in integrity, excellence and strong team work. RiverBank will offer an entrepreneurial environment within the regulatory banking framework - a place for people to learn, to achieve and grow. Our culture will promote diversity and individual perspectives in an international environment, represented by more than 10 nationalities.
Primary responsibilities include:
Provide day to day IT support across all departments, branches and subsidiaries of the company
Perform maintenance of IT systems (application support) both onsite and remotely
Monitor IT performance and security metrics
Liaise with 3rd party IT infrastructure providers to solve issues or manage upgrade/install
Follow up of tickets entered into the tracking system (GLPi)
Enquire and report IT-related incidents in the incident management tool
Develop training materials and procedures, as well as give training sessions
Weekend on-call support might occasionally be required
Qualifications and experience:
Bachelor degree or equivalent
5 years of relevant experience
Knowledge of Windows 2012 R2 and VMware vSphere infrastructure
Knowledge of Windows 7 and Windows 10
Knowledge of Kubernetes and Linux operating systems
Hands on working experience in implementing and maintaining infrastructure of an Enterprise Data Center using VMWare
Cybersecurity training and good practices for system administrator
Good communication skills to include documentation of IT procedures