The Supportive Services Coordinator will hold a caseload that is assigned through internal referrals from our testing programs and research projects.
Managing this caseload will consist of calling clients and conducting resource counseling, completing all related documentation and notes, and researching appropriate and individualized resources for clients, specifically resources for people of color and those who identify as LGBQ (lesbian, gay, bisexual, queer) and TGNC (transgender and gender non-conforming).
This candidate will be responsible for managing retention in care for their caseload and following the fidelity monitoring protocols in data collection and documentation.
They are expected to actively pursue required knowledge and skills for professional development, stay informed about the resources available on the south side of Chicago that serve our population, and inform the team about opportunities for collaboration.
Prepares for or participate in quality assurance audits conducted by study sponsors, federal agencies, or specially designated review groups.
Participates in study-related documentation, such as protocol worksheets, procedural manuals, adverse event reports, institutional review board documents, or progress reports.
Perform other related work as needed.
Master's degree in social work.
One year of experience working with and/or providing care to LGBT populations, Black and Latino community members.
Demonstrated effective leadership and teaching skills.
Strong organizational skills.
Strong knowledge of Chicago social service resources.
Strong knowledge of program subject matter.
Strong interpersonal skills and the ability to work both independently and as part of a team.
Ability to manage stressful situations.
Ability to maintain confidentiality.
Ability to work on multiple projects simultaneously, set priorities, and meet deadlines.
Ability and/or willingness to provide HIV/STI treatment, education, and prevention in non-traditional settings (community venues).
Proficiency in the use of Microsoft Applications, including but not limited to Outlook, Excel, and Word.
Demonstrated written and verbal communication skills and strong analytical skills.
Ability to travel to various community venues across the metropolitan area.
Ability to perform phlebotomy or a willingness to be trained in phlebotomy.
Ability to work on multiple projects.
Ability to work non-traditional hours.
Cover Letter (required)
The University of Chicago is an Affirmative Action/Equal Opportunity/Disabled/Veterans Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national or ethnic origin, age, status as an individual with a disability, protected veteran status, genetic information, or other protected classes under the law. For additional information please see the University's Notice of Nondiscrimination.
Staff Job seekers in need of a reasonable accommodation to complete the application process should call 773-702-5800 or submit a request via the Applicant Inquiry Form.
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Internal Number: JR09210
About University of Chicago (UC)
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