Washington University is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity or expression, national origin, genetic information, disability, or protected veteran status.
This position is full-time and works approximately 37.5 hours per week.
Department Name/Job Location:
This position is in the Department of Student Financial Services. This position is for the Danforth Campus.
This position is the point person for all systems related activity in SFS, including providing user support, maintaining a detailed knowledge of how departmental and related university systems operate, and ensuring the ongoing integrity of the data housed in SFS systems. Additionally, the employee should be familiar with the systems and software currently in use within the financial aid industry and continually be on the lookout for new technologies that will allow SFS to deliver exceptional customer service more effectively. Since Fall 2020 SFS utilizes PowerFAIDS to administer financial aid.
PRIMARY DUTIES AND RESPONSIBILITIES:
Serves as the SFS point person in working with WUIT and with IT professionals from other areas within the university. This includes being the SFS point person for all IT project related activity, including access management, troubleshooting, writing and submitting project definitions, pre and post-implementation testing, and creating test plans for SFS projects. As the point person for systems related issues, identifies data inconsistencies – mainly through review of audit reports, investigates them and works with Information Systems in getting them resolved, if necessary. During 2020-2021, the manager of Systems and Integrations will support phase 2 and 3 of the PowerFAIDS implementation project.
Responsible for understanding government regulations and establishing new procedures and processes for maintaining compliance within strict deadlines.� Award, process, and reconciles federal grants.� Manages and implements the monthly Pell Grant origination and disbursement processes and reconciles Pell Grant data between internal systems and the Department of Education.
Serve as a member of the SFS Leadership Team and serve as the technology expert on the SFS Leadership Team.
Ensures the accuracy of the Needs Analysis Rules through a thorough knowledge of them. Applies updates as necessary based on changes in WU need theory and changes in Federal Title IV regulation.
Coordinate and audit communication between government and institutional systems to ensure reliability and continuity of data.� Manages and implements the ISIR, CSS Profile, and IDOC download processes and resolves held record statuses.
Lead systems administration for seven systems including government and institutional programs.� Provides support when departmental personnel and campus partners have SFS systems related issues. Provides training as necessary – including training of new staff members and campus partners.
Perform other duties as assigned.
A business or systems related undergraduate degree.
Strong analytical and mathematics skills.
At least three to five years related work experience.
Ability to manage and prioritize multiple tasks.
Ability to identify and implement process improvements.
Well-developed service orientation.
A high degree of professionalism.
Direct experience with PowerFAIDS.
Knowledge of various activities within system operation, including FTP, system/database access, and experience with enhancement, development and integration of complex student information systems.
A business or systems related graduate degree.
Experience in the financial aid industry.
Knowledge of SQL.
Understanding of data structures.
Project management and system implementation experience.
Ability to make timely and sound decisions.
Ability to treat information with confidentiality.
Ability to accomplish tasks while working with others: team building skills.
Effective oral communications skills. Ability to present ideas in a clear and concise manner; ability to listen effectively.
Excellent written communication skills. Ability to tailor writing styles according to varying forms of communication.
Analytical ability; a talent for creative thinking.
Ability to work under pressure.
Tenacity and resilience.
The hiring range for this position is $52,942 - $68,815 annually.
All external candidates receiving an offer for employment will be required to submit to pre-employment screening for this position. Current employees applying for a new position within the university may be subject to this requirement. The screenings will include a criminal background check and, as applicable for the position, other background checks, drug screen, employment and education or licensure/certification verification, physical examination, certain vaccinations and/or governmental registry checks. All offers are contingent upon successful completion of required screening.
The position will be located in an office environment.
Travel and attendance at events on and off campus is necessary.
Work outside of normal business hours is necessary, throughout the year.
Internal Applicant Instruction:
Please attach a copy of your most current signed performance evaluation (completed within the last 18 months) to your online account. If you have not received a performance evaluation, you may provide two current signed letters of recommendation (written within the last 18 months), preferably to include one letter from either a current or recent former supervisor. To attach these documents, go to: My Career Tools, Add Attachment, Attachment Type – Performance Reviews or Letters of Recommendation.
Washington University in St. Louis, a medium-sized, independent university, is dedicated to challenging its faculty and students alike to seek new knowledge and greater understanding of an ever-changing, multicultural world. The University offers more than 90 programs and almost 1,500 courses leading to bachelor's, master's and doctoral degrees in a broad spectrum of traditional and interdisciplinary fields, with additional opportunities for minor concentrations and individualized programs. The faculty is composed of scholars, scientists, artists and members of the learned professions. They serve society by teaching; by adding to the store of human art, creativity, understanding, and wisdom; and by providing direct services, such as health care.