The Department of Laboratory Medicine and Pathology serves as a regional resource for clinical laboratory services required for patient care, research and educational programs in laboratory medicine and pathology. The department now employs 900 people who work at the award-winning University of Washington Medical Center, Harborview Medical Center and many other clinical and research facilities in the area. The University of Washington (UW) is proud to be one of the nation’s premier educational and research institutions. Our people are the most important asset in our pursuit of achieving excellence in education, research, and community service. Our staff not only enjoys outstanding benefits and professional growth opportunities, but also an environment noted for diversity, community involvement, intellectual excitement and natural beauty.
Our LABORATORY MEDICINE AND PATHOLOGY DEPARTMENT has an outstanding full-time position for an Application Analyst (Senior Computer Specialist). The person in this role will manage the Laboratory Information System (LIS) for several major medical laboratory facilities including the University of Washington Medical Center, Harborview Medical Center, Northwest Hospital and Seattle Cancer Care Alliance. Additionally, the Application Analyst works with other UW Medicine affiliated clinical system analysts on LIS or other clinical application projects.
This position is the primary point of contact for LIS user issues, problems and incidents for over 1000 LIS users throughout UW Medicine and affiliated medical center laboratories as well as UW Medicine’s ancillary clinical system analysts. During the on call rotation, this position is responsible to report clinical incidents and outage alerts to the UWMC and HMC Administrators On Call. On call rotation responsibilities are 24/7 on a rotating weekly schedule.
This individual will perform the following duties:
Build and modify the following: test, battery and package definitions, primary and aliquot specimen tube definitions, routing for specimens throughout all laboratory facilities to ensure specimens are routed to the appropriate specimen containers and the performing laboratory.
Build other LIS requirements that includes, but is not limited to, lab locations, lab worksheets, result calculations to ensure accurately reported results, printers, barcode label devices, both patient location index and physician index.
Assist with other updates to the LIS, including routine test maintenance and software overlays.
Coordinate LIS and associated applications updates and other needed changes with multiple IT groups from all of our different electronic health record systems, billing systems and ancillary systems. This includes facilitating and testing monthly updates and changes to order and result code builds as well as validating appropriate result display in the clinical information systems above.
Guide and assist all laboratory divisions in assessing the impact of changes to the system and in developing appropriate operational procedures to ensure database integrity by utilizing change control practices.
Monitor the LIS database integrity and evaluating the impact of changes to the database.
Manage and monitor LIS system security. This includes setting up and monitoring over 1000 user accounts for both Laboratory Medicine and affiliated laboratory staff. Annual review all LIS user accounts.
Create and maintain documentation for processes and procedures as well as regulatory requirements.
Create and maintain user training materials. Assist in training new informatics staff members.
Troubleshoot and resolve user and LIS problems and issues which directly affect patient care.
Resolve user computer, software and network issues. Resolve LIS user production and test area access issues. Report application or network problems to appropriate sources.
Assist users in all Laboratory Medicine divisions and users outside of the department including, but not limited to, Northwest Hospital, Seattle Cancer Care Alliance and UW Medicine Neighbor Clinics.
Assist with annual or biannual LIS software version upgrades.
Perform project analysis for major software upgrades, minor software updates, and product liability alerts.
Work with department project managers to coordinate with outside departments and divisions for implementation of minor and major software upgrades, and product liability alerts.
Work with internal or external department project teams on a wide variety of system improvements and software changes as a subject matter experts for all aspects related to Laboratory Medicine and the LIS. This includes but not limited to analyzing and documenting existing lab operations, customer/business needs, technical requirements, and system designs.
Design and implement new system designs to meet the objectives and business needs stated in the project charter, meet project deadlines and communicate effectively with all members of the project team including executive sponsors and project managers when required.
Test and evaluate the impact of software modifications and any required updates to laboratory operations and coordinate the implementation of major software upgrades not only for the LIS but also for any ancillary systems including, but not limited to, ORCA, Epic, Mindscape, Soarian, MayoAccess, Docusys, Theradoc, IDEV and Xifin as well as outside clients.
Guide and assist all laboratory divisions in assessing the impact of changes to the LIS and in developing appropriate operational procedures to ensure database integrity.
When not on call, this position will be an alternate point of contact for issues not resolved by the on call person.
Coordinate with analysts from other UW Medicine medical systems. Understand and identify situations which require escalation to departmental and clinical administration.
Minimum Requirements: Bachelor’s Degree in science or science related field, AND two to three years experience in a clinical laboratory environment.
Laboratory and clinical information system experience.
Familiarity with laboratory regulatory requirements.
Ability to work independently.
Familiarity with all facets of departmental work. This includes internal lab workflows, clinical practices related lab orders and results, interface design and functionality, network and security structure, and the overall design of the LIS.
This position provides opportunities to work in a fast-paced, challenging, diverse and rewarding environment. As an employee you will enjoy generous benefits and work/life programs. For detailed information on Benefits for this position, click here.
Founded in 1861, the University of Washington is one of the oldest public institutions in the west coast and one of the preeminent research universities in the world. The University of Washington is a multi-campus university comprised of three different campuses: Seattle, Tacoma, and Bothell. The Seattle campus is made up of sixteen schools and colleges that serve students ranging from an undergraduate level to a doctoral level. The university is home to world-class libraries, arts, music, drama, and sports, as well as the highest quality medical care in Washington State and a world-class academic medical center. The teaching and research of the University’s many professional schools provide undergraduate and graduate students the education necessary toward achieving an excellence that will serve the state, the region, and the nation. As part of a large and diverse community, the University of Washington serves more students than any other institution in the Northwest.