The Health Systems Engineer I leads process improvement projects of limited complexity for various stakeholders at the Institute. Acts as a subject matter expert in Industrial and Systems Engineering and process improvement tools and techniques. Serves as a resource to Program staff in creating safe, reliable and efficient processes. Works closely with team members to ensure completion of improvement initiatives.
Located in Boston and the surrounding communities, Dana-Farber Cancer Institute brings together world renowned clinicians, innovative researchers and dedicated professionals, allies in the common mission of conquering cancer, HIV/AIDS and related diseases. Combining extremely talented people with the best technologies in a genuinely positive environment, we provide compassionate and comprehensive care to patients of all ages; we conduct research that advances treatment; we educate tomorrow's physician/researchers; we reach out to underserved members of our community; and we work with amazing partners, including other Harvard Medical School-affiliated hospitals.
Work with the Health Systems Improvement team within the Quality and Patient Safety department and other stakeholders to plan and execute high priority initiatives. Assists with business and strategy planning, business process engineering and business transformation initiatives.
Act as a subject matter expert in industrial and systems engineering and process improvement tools and techniques.
In consultation with more senior members of the team, selects appropriate methods and procedures for projects.
Responsible for a portfolio of limited complexity projects that consist of improvement projects across different departments/ disciplines at DFCI.
Coach project stakeholders on planning and implementing effective workflow support and data capture strategies.
Accountable to manage their own projects of limited complexity with approved scope, schedule, and budget.
Interact frequently with program leaders, staff, and other clinical staff to effectively implement process improvement initiatives.
Responsible for data analysis, development of findings, and recommendations in consultation with the team's senior members.
Create project artifacts and deliverables, such as process flow maps, data analysis, models, reports, and develop, organize, and summarize materials for presentations.
Ensures and leverages various streams and aspects of communication between and within stakeholders related to the projects.
Provides project support to senior members of the team. Collaborate with team members and academic institutions to support projects.
In collaboration with the Senior Director, develop and deliver curriculum for staff and process improvement training programs.
Perform all other related duties as required.
Bachelor's degree required in Industrial & Systems Engineering or other relevant engineering discipline.
Bachelor's degree and 2 years related work experience is required.
Master's degree and 0 – 1 year related work experience, preferably in the capacity of an internship or co-op experience.
ADDITIONAL KNOWLEDGE, SKILLS & ABILITIES:
Basic knowledge and developing understanding of application and core business consulting, industrial and systems engineering processes, methodologies and tools.
Advanced knowledge of Lean, Six Sigma, PDSA, Rapid Cycle Process Improvement, or other management methods.
Functional knowledge of quantitative modeling approaches such as Queuing, Optimization and Discreet Event Simulation.
Expertise in any one of the simulation modeling software tools (e.g. MedModel, Arena, Simio).
Strong analytical and critical thinking skills, especially in workflow analyses.
Advanced level of skill in the use of office and project related tools such as MS Word, Excel, Visio, PowerPoint or other process mapping software, statistical and survey packages.
Excellent organizational skills with a strong focus on details.
Exceptional written and oral communication skills.
Ability to work on multiple projects of moderate difficulty.
Ability to interact effectively at all levels of the Institute in a professional manner, developing and managing relationships with key constituents.
Ability to work effectively with technical, clinical and operational staff.
Ability to work both independently and as part of a team and interact with leadership.
Ability to effectively utilize established procedures and proven methods.
Strong project management oversight skills.
Skilled at managing and implementing change, particularly quality improvement, process improvement, or pay for performance.
Developing change management and stakeholder engagement skills.
Dana-Farber Cancer Institute is an equal opportunity employer and affirms the right of every qualified applicant to receive consideration for employment without regard to race, color, religion, sex, gender identity or expression, national origin, sexual orientation, genetic information, disability, age, ancestry, military service, protected veteran status, or other groups as protected by law. #LI-CP1
Internal Number: 2020-20604
About Dana-Farber Cancer Institute
Located in Boston and the surrounding communities, Dana-Farber Cancer Institute brings together world renowned clinicians, innovative researchers and dedicated professionals, allies in the common mission of conquering cancer, HIV/AIDS and related diseases. Combining extremely talented people with the best technologies in a genuinely positive environment, we provide compassionate and comprehensive care to patients of all ages; we conduct research that advances treatment; we educate tomorrow's physician/researchers; we reach out to under-served members of our community; and we work with amazing partners, including other Harvard Medical School-affiliated hospitals.