The US Core Banking IT team is responsible for a broad range of services including wholesale and retail deposits, payment processing, remote deposit capture and check processing. These services are leveraged by multiple global business lines including retail and wholesale banking, wealth management and global banking & markets. Technologies span multiple platforms including mainframe, mid-range (AS/400) and distributed (Windows and Linux). We are the heart of banking, supplying the core behind the customer facing channels that include ATM's, credit cards, internet banking, mobile banking, phone banking, and teller activities.
The Technology Programme/Portfolio Management job is accountable for delivery of Technology Programmes, Business Change Programme, or delivery of a critical Technology-only programmes within a Technology Portfolio. This Job manages change initiation, design and delivery and accountable for successful delivery of the programme and ensuring benefits realisation.
This job may be based in one or more Technology disciplines such as mobile, digital, security, core banking, micro services, operations readiness, service introduction, capacity management or architecture.
The remit area may be global and may cross multiple HSBC business areas.
Key Accountabilities (include but are not limited to):
Manage programme strategy and the programme approach across a series of projects or component activities, building stakeholder buy-in around plans, commitments and changes
Assist business stakeholders with the decomposition of complex business requirements into Epics and User Stories that can be delivered by Technology teams via respective backlogs with minimum cross product co-ordination
Delivery, governance & reporting to stakeholders including the Value Stream Product Manager and the leadership of a service line or Product within Technology.
Drives the use of the prevailing methodologies within Technology teams (e.g. Agile, Scrum, Kanban, Lean)
Ensure Technology programmes align to HSBC strategies and contribute to towards achieving strategic aims
Ensuring that all Technology practices and associated tools are being adopted and adhered to within the Programme/Portfolio
Manage programme/portfolio budgets, including headcount and software delivery capitalisation
Manage negotiation with and management of, and service agreement monitoring of third party contracts with Technology suppliers
Manage the development and promotion of the technology portfolio and project management practices
Work across business, value streams and technology to establish effective controls, procedures and quality assurance processes for the product in line with the Business Transformation Framework and HSBC Risk and Controls framework
Manage the reporting of progress, issues, dependencies and risks to committees and make recommendations to influence decision making in order to maintain progress towards delivery and benefits realisation.
Provide management to maintain a focus on how the project aligns to wider program objectives, where appropriate, and to the change portfolio across HSBC
Manage, monitor and report progress, issues, dependencies, risks to the program management, internal stakeholders and/or steering committees. Make recommendations to influence decision-making in order to maintain progress towards delivery and benefits realization
Enforce process discipline and improvements in areas of expertise, such as: disciplined agile software delivery
Help in the development and running of the program management office or project management practice.
Establish effective governance and controls, in line with Business Transformation Framework and coordination of cross technology teams, cross Global Business/Global Functions delivery
The right person for this job will be an enthusiastic collaborator who knows how to improve internal culture and can work closely with IT management, values streams and business alike.
Internal Number: 777534
HSBC was born from one small idea: a local bank serving international needs. We started our business in Hong Kong in 1865. In 2015, HSBC celebrates its 150th year anniversary. Over the years, HSBC grew through expanding its branch network, offering new products and establishing its own investment banking arm.
We aim to be where the growth is, connecting customers to opportunities, enabling businesses to thrive and economies to prosper, and ultimately helping people fulfill their hopes and realize their ambitions.
• Located in 72 countries and territories
• Serving around 48 million customers
• Supported by over 268,000* people
• Head office in US is New York City
We aim to be dependable, open and connected in everything we do. We want to ensure that our employees feel able to stand up for what is right, highlight potential risks and act with integrity, even when faced with pressure to act otherwise. By doing so, we will be able to meet expectations of society, customers, regulators and investors. To make sure everybody at HSBC lives up to these values, they are a part of everyone's annual performance review.
At HSBC, you will find that we are dependable, o...pen to different ideas and cultures, and connected to customers, communities, regulators and each other. Our culture has a family feel to it – our employees are encouraged to work together to reach a common goal. This idea is supported and encouraged at the leadership level and passed down.
Our size and global reach mean more opportunities for you to grow your career with us.
We are looking for forward-thinking, driven, perceptive candidates to help our customers realise their hopes, dreams and ambitions.
This means people who are dependable, open to different ideas and cultures, and enjoy being part of a team; people who have the potential to become the future leaders of HSBC.
We encourage you to drive your own development and build your network within your office and around the world.
We provide the opportunities for you to connect with customers, colleagues and the communities in which we operate.