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Areas of expertise within Retail Online include:
Product Manager, Retail Online
Apple Retail Online is seeking a highly organized Product Managers to join a user-experience driven E-commerce product team focused on delivering the best possible digital shopping experience for our customers, in a rapidly-changing market and across a variety of interactive platforms.
As a successful Product Manager, you have in-depth experience working in e-commerce product teams within large-scale companies taking the products from design to final delivery including extensive workflow mapping. You are self-directed, operationally minded and motivated, with strong analytical, project management and influencing skills. You are well-versed in the history and evolution of desktop, mobile web, iOS and the app industry, understanding Product Management methodologies, and have the foresight to identify emerging trends. You have a knack for understanding application interfaces from a user perspective, as well as being able to clearly articulate requirements to engineering and product management partners.
Program Manager, Retail Online
Apple Retail Online Digital Experience and Merchandising team, is seeking innovative Program Managers to take a leading role in defining the customer experience and digital journey for new and existing ownership/upgrade programs. The ideal candidate has a customer centric approach, is able to set a clear vision for an exceptional customer experience, is adept at simplifying the complex and collaborating across a highly matrixed organization.
As a Program Manager, you will be working as part of a core cross functional team, responsible for developing and implementing the strategic vision and customer experience for our ownership/upgrade programs. In this role you will be responsible for defining how our customers discover and experience those programs on Apple’s digital platforms - shaping transformative and customer-centric experiences that take into account global industry trends, consumer behavior, and Apple core values.
Retail Online Demand Planner
The Retail Online Planning and Readiness Team is looking for a strong individual contributor to drive demand planning, with validated strategic and tactical experience in leading complex forecasting and operational processes.
This role requires an individual with a passion for analytics & modeling. The successful candidate will be comfortable with ambiguity, have strong attention to detail, and be motivated by a fast-paced environment and thinking big & diving deep.
This is a high-impact role offering an opportunity to drive and influence mission-critical decisions impacting the immediate and long-term view of the business, advising the leadership across Retail Online, Retail Finance and Retail Contact Center organizations.
Ability to collaborate cross-functionally and globally to use knowledge to gain competitive advantage.
Demonstrated ability to positively influence people across all functional areas of an organization.
Excellent verbal and written communication skills; demonstrated success building buy-in for an innovative and bold vision, including presenting to executives.
Excellent analytical skills and data-driven decision making.
Demonstrated ability to achieve strategic goals in an innovative and fast-paced environment.
Exceptional ability to problem solve, develop creative solutions, and demonstrate resourcefulness, while maintaining attention to detail.
Deep knowledge of the global retail industry and digital commerce trends.
Apple revolutionized personal technology with the introduction of the Macintosh in 1984. Today, Apple leads the world in innovation with iPhone, iPad, Mac, Apple Watch, and Apple TV. Apple’s five software platforms — iOS, iPadOS, macOS, watchOS, and tvOS — provide seamless experiences across all Apple devices and empower people with breakthrough services including the App Store, Apple Music, Apple Pay, and iCloud. Apple’s more than 100,000 employees are dedicated to making the best products on earth, and to leaving the world better than we found it..
Apple is an Equal Opportunity Employer that is committed to inclusion and diversity. We also take affirmative action to offer employment and advancement opportunities to all applicants, including minorities, women, protected veterans, and individuals with disabilities. Apple will not discriminate or retaliate against applicants who inquire about, disclose, or discuss their compensation or that of other applicants.