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The California Digital Library is a unit within the department of Academic Planning, Programs, and Coordination at the UC Office of the President. Gnter Waibel is the Associate Vice Provost and Executive Director, responsible for the direction, development, and management of the CDL.
The organizational structure of the CDL is based on four core programs, which are each led by a program manager and supported by a dedicated team of analysts and programmers. Additionally, the CDL has four groups that provide services to support the programs and the overall management of the broader organization.
The California Digital Library (CDL) is a collaborative effort of the ten campuses of the University of California. As a UC systemwide library, CDL provides services to and on behalf of the UC system in partnership with the ten UC campus libraries. As a globally-connected digital library, CDL occupies a unique position between the local UC campuses and the global digital library infrastructure. The primary user base for CDL services and programs includes UC faculty, students, and library staff. The CDL is a unit within the UC Office of the President, has a staff of 70+ and is located in downtown Oakland.
Under the general direction of the Systemwide ILS Service Manager, the Senior Systems Analyst will work in a team environment to configure, maintain, and improve the technical systems that underpin the UC Libraries' discovery and delivery functions, including the systemwide integrated library system (SILS), the link resolver, resource sharing technologies, and electronic resources management systems. The senior analyst will also use advanced data analysis concepts and techniques to design and execute complex analyses of the data produced by these systems, both on a campus and systemwide level. The senior analyst will apply in-depth understanding and analysis of these key library systems to evaluate end-user services, library workflows, and data flows. Using available tools and methodologies, the incumbent will propose development for new tools, for business planning and forecasting as well as data-driven outcomes assessment, with the goal of maximizing the efficiency and impact of the systemwide integrated library system and its associated suite of products. The position plays a key role in communicating analysis to a wide variety of stakeholders within the university libraries.
Though our preference is for the Senior System Analyst to work in the Oakland office, applicants from outside the Bay Area who wish to work remotely will be given equal consideration.
The University of California is an Equal Employment Opportunity/Affirmative Action Employer with a strong institutional commitment to the achievement of excellence and diversity among its faculty and staff. All qualified applicants will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or any other characteristic protected by law.
Library Resource Data Analysis: Applies advanced business analysis concepts and industry knowledge to design and execute highly complex analyses of key library discovery and delivery systems to evaluate end-user services, library workflows, and data flows. Evaluates, selects, and integrates multiple data sets for improving use and usability of library resources.
System Configuration and Maintenance: Uses advanced data and knowledge of the flow of data across library discovery and delivery systems to assess system functionality and output, and to identify opportunities for improving system efficiency and impact. Proposes and implements refinements to system configurations for optimal end-user experiences throughout the product lifecycle.
Communication, Collaboration and Consultation: Contributes data analysis, modeling, and forecasting expertise to systemwide cross-functional teams engaged in individual campus library services as well as systemwide library services. Works in close collaboration with other analysts and developers on the Discovery & Delivery team as well as campus library staff. Represents CDL in internal and external collaborations with key stakeholders and decision-makers working on complex library resources data analysis. Develops conceptual and technical documentation for both novice and expert audiences to assist others in applying data analysis concepts and tools. Designs compelling visualizations to present complex analytical topics to both technical and nontechnical audiences.
Library Systems Business Modeling and Assessment: Uses advanced data and industry knowledge to design and/or refine models for data collection, analysis, and data-driven decision-making for library resources. Develops and designs data-driven assessment tools and methods.
Advanced qualitative and quantitative analytical skills to develop, assess, and synthesize complex information from diverse sources on a broad range of issues; demonstrated success in identifying issues and the appropriate strategies, data sources and methodologies to address them, evaluate alternatives, and draw conclusions relating to policy or practice.
Advanced ability to work with and manipulate large amounts of complex service usage and bibliometric data and prepare compelling visualizations and reports to communicate key insights.
Expert knowledge of developments, models and trends in library resources provision, as well as integrated library system practices, standards and trends.
Advanced knowledge of library systems, bibliographic tools, and resource sharing practices.
Demonstrated ability to work with and encourage the participation of people with diverse backgrounds.
Self-motivated individual able to work independently and as part of a team and to effectively manage multiple complex projects with competing priorities and deadlines.
Excellent interpersonal and teamwork skills, including the ability to lead, influence, and collaborate with cross-functional teams in a highly distributed environment.
Strong written and verbal communication skills, including the ability to articulate ideas, thoughts, and information clearly to both non-technical and specialist audiences. Ability to document systems and processes using narrative descriptions, use cases and/or user stories.
Ability to prepare reports and visualizations using statistical best practices and standard tools including some or all of the following Excel, R, SAS, Tableau, SQL, Python (or other scripting language) and MARCEdit.
Demonstrated skills in planning, forecasting, business modeling, and assessment.
Demonstrated experience with systems and process analysis using standard techniques such as scrum, lean, and/or UML.
Understanding and skill in complex process and systems requirement documentation standards, such as use case modeling, user story creation and narrative description.
Knowledge of library cataloging and acquisitions systems and standards.
Knowledge of library management systems (in the next year UC is transitioning to Alma) and library discovery layers (UC is transitioning to Primo).
Bachelor's degree in related area and / or equivalent experience / training.
Advanced degree in information science, data analytics, library science, computer science, or a related discipline.
SALARY AND BENEFITS
Salary: $105,000 - $110,000
Benefits: For information on the comprehensive benefits package offered by the University visit: Benefits of Belonging
HOW TO APPLY
Please be prepared to attach a cover letter and resume with your application.
Smoke Free Work Environment: The University of California, Office of the President, is smoke & tobacco-free as of January 1, 2014. UC Smoke & Tobacco Free Policy
The University of California, Office of the President, is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age or protected veteran status. EEO/AA Employer UC Nondiscrimination Policy
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About University of California Office of the President
The Office of the President is the systemwide headquarters of the University of California, managing its fiscal and business operations and supporting the academic and research missions across its campuses, labs and medical centers.