Washington University is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity or expression, national origin, genetic information, disability, or protected veteran status.
The University Advancement systems replacement program is a multi-year program designed to improve Wash U’s operational excellence and ability to make insight driven decisions focused on University Advancement activity. ADIS is the system of record for Washington University alumni and donors, and stores biographical, relationship, transactional, research and activity data for constituents. Critical system functionality supports fundraising and engagement efforts.� The University Advancement systems replacement program includes replacing ADIS with a vended, cloud solution, in addition to other identified related systems.
The IT Project Manager (PM) II will report to the IT Project Manager III and be responsible for directing and managing project work. The PM is responsible for ensuring the projects stays on schedule, within scope, and manages the project process per the standards and guidelines of Agile project management.
PRIMARY DUTIES AND RESPONSIBILITIES:
Provides support to the IT Project Manager III to maintain program plan, develop work breakdown structure (WBS), and collaborate with program leadership to develop other required components of the project plan (change management plan, scope management plan, cost management plan, risk management, procurement management plan, stakeholder management plan, communications management plan, quality management plan, human resource management plan).
Identifies needed resources, negotiates use of those resources, assigns responsibilities and develops timeframes to facilitate successful completion of project activities and deliverables.
Lends expertise to teams and task forces.
Uses methodology to develop plans, assign roles and responsibilities; authors improvements to methodology.
Project Execution – Integration Management:
In partnership with the Sr. Project Manager, manages execution of project plans to support the ongoing needs of University Advancement Programs and WashU IT.
Assigns work to project team and coordinates resources.
Leads and motivates project team to meet specific deadlines while meeting customer satisfaction expectations.
Assures all necessary project deliverables are completed according to specification in the quality plan.
Tracks actual results to plan and analyze impact to report status; takes corrective action.
Manages the stated scope and requirements assuring changes are highlighted, understood, and approved by owner.
Assess and mitigate project risks and issues; engages project team to identify and resolve problems.
Relies on extensive knowledge and professional discretion to achieve goals.
Project Execution - Sponsor and Stakeholder Management:
Provides input into the communication plan.
Develops and communicates project goals, responsibilities, expectations, risks, and feedback with all parties in a timely manner.
Sets and manages customer and stakeholder expectations specific to the project.
Communicates project direction, approach, priorities, events, and status to all project resources and business sponsors.
Builds working relationships with team members, vendors, and other departments involved in the projects.
Influences decision-making on projects; works with key stakeholders, sponsors, and senior management to secure acceptance and approval of deliverables.
Manages Project Procurements and external service providers within span of control.
Project Execution - Financial Management:
Identify and manage budget risk.
Collaborate with Project Owner to identify and quantify impact of project changes on budget.
Conducts lessons learned.
Closes out any procurements.
Ensures project papers and metrics are appropriately archived.
Perform other duties as assigned.
Bachelor’s degree plus four years of relevant experience.
Relevant experience includes leading work or projects in the IT and/or higher education industry demonstrating technical and/or business expertise; achieving resolution to complex technical or business issues, providing direction and leadership to a project team, fundraising or fundraising operations, alumni relations, financial operations, university or large institution business processes, data management, customer relations, business process analysis.
Demonstrated skills in project management and analysis, negotiation, systems analysis, leadership and team building, client relationship management, process improvement, strategic planning.
Ability to work independently and proactively.
Proven ability to creatively solve problems and to influence outcomes through persuasion, effective communications and relationship building.
Strong familiarity with project management software such as MS Project.
Demonstrated leadership qualities such as conflict/issue resolution.
Ability to organize and work effectively in a matrix organization with cross-functional project teams from various departments and locations.
Excellent organizational and communication skills, both verbal and written.
Ability to work independently.
Ability to learn quickly and adapt to new circumstances.
Ability to work extra hours and adjust schedule and recognize the need to do so.
Ability to adjust to changes in priorities and demands on time.
Demonstrated ability to manage environments and leadership using metrics.
Significant ingenuity and flexibility is expected.
Prior experience in advancement/development systems or a higher education technology environment.
Prior experience in a matrix management structure in which you relay on other leaders for delivery of portions of your service.
Experience with ITIL framework.
Extensive experience using project management and various systems development methodologies including Agile techniques.
Experience managing project(s) that resulted in providing a new service.
The hiring range for this position is $78,873 to $104,499 annually.
This position is full-time and works approximately 40 hours per week.
Department Name/Job Location:
This position is in the Department of Advancement Systems Replacement Project - University Advancement. This position is for the Danforth Campus.
Internal Applicant Instruction:
Please attach a copy of your most current signed performance evaluation (completed within the last 18 months) to your online account. If you have not received a performance evaluation, you may provide two current signed letters of recommendation (written within the last 18 months), preferably to include one letter from either a current or recent former supervisor. To attach these documents, go to: My Career Tools, Add Attachment, Attachment Type – Performance Reviews or Letters of Recommendation.
Washington University in St. Louis, a medium-sized, independent university, is dedicated to challenging its faculty and students alike to seek new knowledge and greater understanding of an ever-changing, multicultural world. The University offers more than 90 programs and almost 1,500 courses leading to bachelor's, master's and doctoral degrees in a broad spectrum of traditional and interdisciplinary fields, with additional opportunities for minor concentrations and individualized programs. The faculty is composed of scholars, scientists, artists and members of the learned professions. They serve society by teaching; by adding to the store of human art, creativity, understanding, and wisdom; and by providing direct services, such as health care.