Job Description As a technically focused Senior Product Consultant in the Credit Assessment and Origination (CAO) Services team, you will be participating in various software implementation projects by providing assistance to our clients for the implementation of our Commercial and Corporate Loan Origination software solutions. You should possess both project management as well as some functional and technical capabilities. In general, you will be expected to assist in performing project tasks such as:
Driving gap analysis and requirements clarification workshops for implementation projects
Working closely with the client and internal teams to determine the scope and plan for implementation of the solution
Configuring various financial and process-related aspects of the software utilizing Moody's proprietary or industry standard software tools
Assisting our Clients to design and implement interfaces to our data-warehouse (Data Mapping)
Helping to install or upgrade our software
Providing user and technical trainings
Actively participating in enhancing our product suite and knowledge database (e.g. documentation review, feedback on products/project methodology, development of "how-to" entries, etc.)
Conversing with Client IT associates and Moody's subject matter experts to analyse and document issues and convey corresponding solutions
Developing project and resource plans that support the planned implementation of the software
Supporting clients in the development of joint program plans that ensure the successful adoption of Moody's solutions
Managing the successful execution of project plans; monitoring and reporting on progress and facilitating adjustments as needed as and when requirements evolve; proactively identify and manage project risks and issues; facilitate coordination among Services, Product Management and Product Engineering; ensure project is compliant with SOX guidelines and other internal compliance controls
Managing project administration in Financial Force (PSA), including timecard approvals, revenue forecasting, cost accruals, and project status reporting
Obtaining client acceptance for deliverables defined in the contract
Coordinating post implementation support as necessary; support the development of proposals for follow-up engagements
Utilizing our tracking systems (issue tracking, source control, timesheet)
Managing the relationship with the client for the duration of the engagement, and continuing to act as a point of contact when escalation is required for post-production support. This includes managing the client's expectations and managing the communication with the client; proactively identify and manage client-side risks; and helping to coordinate internal teams to provide solutions to serious production issues that arise
Qualifications The ideal candidate will have a minimum Bachelor degree in IT and/or Finance, or related area of study, and at least 5 - 7 years of relevant professional experience in software implementation projects (gained with banks, software firms, consulting firms or integrators). You will be asked to demonstrate:
In-depth understanding of SDLC concepts and processes
Capability to drive all phases of a software implementation project; Loan Origination, Loan Management solution implementation experience is a plus.
Functional knowledge of banking, IT, credit risk management and financial instruments
Exposure to Corporate/Commercial banking related credit risk assessment and credit underwriting experience
Strong oral and written communication skills and the ability to interact with business experts and IT
Ability to investigate and problem solve technical issues
On average, this position requires 25% - 50% travel to our clients' sites.
Moody's is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, sexual orientation, gender expression, gender identity or any other characteristic protected by law.
Candidates for Moody's Corporation may be asked to disclose securities holdings pursuant to Moody's Policy for Securities Trading and the requirements of the position. Employment is contingent upon compliance with the Policy, including remediation of positions in those holdings as necessary.