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General purpose: The Graduate Print Lab Technician provides technical support to the students and faculty in the MFA Illustration Practice, MA in Illustration, MA in Graphic Design and Graduate Research Lab at MICA.
Summary of Essential Functions: Reporting to the Grad Lab Manager, this position is a key customer-service and operational support position in serving MICAâs graduate student population. The Graduate Print Lab Technician serves as the first point of contact for Printing and Color Management support in the MFA Illustration Practice, MA in Illustration, and MA in Graphic Design program spaces. Duties include coordinating and managing the purchasing of consumables, repair/replacement of printing equipment and implementation of color management system. Position will work closely with Program Directors and the Graduate Research Lab Manager to ensure the current and future viability of printing in these Program spaces.
Duties & Responsibilities:
Provide Technical support for Laser, Ink Jet and Risograph printers
Purchase and maintain inventory of consumables
Perform/coordinate the repair of printing equipment
Advise on the repair, replacement, EOL, and CAP purchases of printing equipment
Implement and maintain color management system
Work closely with Technology staff to identify and implement software and network needs in program spaces
Development and provide procedures for best practices to end users
Prepare printing and color management material for student consumption
Provide appointment-based one-on-one support for printing and color management assistance as needed
Accurately log and document work history for performance review
Perform other related duties as assigned
Essential Knowledge, Skills, and Abilities:
High school diploma or equivalent
Experience with large format ink jet printers and implementing color management systems.
Must have foundational AV equipment knowledge
Must have excellent customer service and partnership skills and the ability to work under time constraints and in peak activity times
Must be able to solve technical problems quickly
Must be resourceful, and able to perform complex tasks
Must have excellent written and verbal communication skills
Ability to maintain a pleasant demeanor and work with a diverse population
Ability to understand the role of technology in teaching and art making
Valued but not required qualifications:
Bachelorâs degree in Digital and electronic arts and/or information technology or related field.
Basic IT certifications such as: Apple Certified Mac Technician (ACMT) or Microsoft Certified Professional (MCP), ITIL Foundations, etc.
Experience repairing printers
Prior experience working in a higher education or large institution
Reporting to this position: No direct reports
Conditions of Employment:
Conditions: Background Check
Physical demands and work environment: The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Physical Demands: While performing the duties of job, the employee is occasionally required to stand, walk; sit; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; balance; stoop; talk or hear. The employee must occasionally lift up to (amt) pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. (may be adjusted depending on position)
Work environment: While performing the duties of the job, the employee is exposed to weather conditions prevalent at the time. The noise level in the work environment is usually (minimal, moderate, or high).
Â Required training: Handbook orientation, Anti-Harassment, Hazard Communication, Emergency Plans & Fire Prevention, Personal Protection Equipment. (additional training may be added, SEE: EHS Manager training schedule)
Maryland Institute College of Art is committed to its policy of providing equal opportunity regardless of race, color, creed, national origin, religion, gender, sexual orientation, marital status, age, disability, or veteran status (disabled, Vietnam-era, or otherwise). Furthermore, the College does not tolerate any form of sex discrimination, including sexual harassment or sexual violence. This policy applies to all programs, facilities, and activities provided by Maryland Institute College of Art, including but not limited to admission, educational programs, and employment.
Applicants must apply online for each job in which they are interested. You will not be considered for any job for which you have not specifically applied. We do not accept applications via email, U.S. mail, or fax. Successful candidates for any staff or faculty positions will be subject to a pre-employment background check.
MICA provides reasonable accommodations to applicants with disabilities on a case-by-case basis. If you need a reasonable accommodation for any part of the application and hiring process, please contact Human Resources at 410-225-2363.
Internal Number: R1041
About Maryland Institute College of Art
Founded in 1826, MICA is among the top visual arts colleges in the nation. The college enrolls 1,863 undergraduate and 306 graduate students from 48 states and 54 foreign countries, offering programs of study leading to the bachelor of fine arts (B.F.A.), master of arts (M.A.), master of fine arts (M.F.A.) degrees, and master of professional studies degrees (M.P.S), as well as post-baccalaureate certificate programs and a full slate of credit and noncredit courses for adults, college-bound students, and children. MICA is recognized as an important cultural resource for the Baltimore/Washington region, sponsoring many public and community-outreach programs-including more than 100 exhibitions by students, faculty, and nationally and internationally known artists annually-as well as artists' residencies, film series, lectures, readings, and performances.