The Office of Information Technology at UT Arlington provides premier solutions and support to our Maverick Community. We are a team of highly skilled professionals who approach our work with pride, respect and a shared sense of community. Able to work with guided supervision, provide base level technical support of the enterprise telephone system with a focus on Microsoft TEAMs VOIP deployment and familiarity with analog/digital phone provisioning. The candidate will also embrace the organizations Principles of Community.
Responsible for support, analytical tasks and activities within the telecommunication system, focused on end user equipment and provisioning. Assist in the implementation, monitoring and support of a high availability enterprise level telephone system, focused on the end user equipment. Provide support in related projects and requirements. Support telecommunications equipment to ensure proper operation including upgrades, installations and troubleshooting. Help to update telecommunications procedures. Report, record, and work with departments to resolve related issues and incidents. Performs other duties as assigned.
Associates degree in information technology or a related field. One (1) year of experience in an IT environment or the equivalent experience. Working practical experience with Cisco/Juniper network equipment. Must be certified to drive UTA service vehicles.
Bachelor’s degree or Advanced degree in information technology or a related field and four plus (4+) years of experience in Enterprise Telecommunications or other related field. Certifications related to the duties and responsibilities specified (examples: Microsoft TEAMs certification, Juniper JNCIA). Knowledge, skills and abilities: Knowledge of Analog/Digital telephone deployments. Knowledge of Microsoft TEAMs VOIP deployments. Team oriented. Solid communication skills. Self-motivated.
Applicants must include in their online resume the following information: 1) Employment history: name of company, period employed (from month/year to month/year), job title, summary of job duties and 2) Education: school name, degree type, and major.
UTA is an Equal Opportunity/Affirmative Action institution. Minorities, women, veterans and persons with disabilities are encouraged to apply. Additionally, the University prohibits discrimination in employment on the basis of sexual orientation. A criminal background check will be conducted on finalists. The UTA is a tobacco free campus.
Open Until Filled: No
Internal Number: 12712
About University of Texas at Arlington
With annual research expenditures in excess of $100M, the University of Texas at Arlington is a Carnegie Research-1 “highest research activity” institution committed to life-enhancing discovery, innovative instruction, and caring community engagement. A leading institution in the heart of the thriving North Texas region, UTA nurtures minds within an environment that values excellence, ingenuity, and diversity. With a total global enrollment of over 59,000 in AY 2018-19, UTA is one of the largest institutions in the University of Texas System. Guided by its Strategic Plan Bold Solutions | Global Impact, UTA fosters interdisciplinary research and teaching to enable the sustainable megacity of the future within four broad themes: health and the human condition, sustainable urban communities, global environmental impact, and data-driven discovery. UTA was cited by U.S. News & World Report as having the second lowest average student debt among U.S. universities in 2018. U.S. News & World Report also ranks UTA fourth in the nation for undergraduate diversity. The University is a Hispanic-Serving Institution and is ranked as the top four-year college in Texas for veterans on Military Times’ 2018 Best for Vets list.