You will be a key player in analyzing and defining the needs of the target users. This role lets you dive deep into end-user behaviors to create unique customer-centric technology solutions using the best tools on the market. You will draw on your past Sitecore experience, Marketing Cloud and passion for designing and creating digital communication experiences, such as web pages, emails, and social content.
RESPONSIBILITIES & REQUIREMENTS
Analyze the needs and behaviors of target users and understand business requirements for improving the experience and adoption of new digital tools
Conduct and synthesize user research, using design thinking methods, and clearly articulate insights to define customer-centered digital experiences
Advocate on behalf of the customer throughout solution design and development
Create user-centric interfaces and experiences utilizing information architecture, interaction design, usability, accessibility, human factors and relevant web and UI design standards
Collaborate with business and technical leads to ensure products meet business requirements and technical constraints
Ensure the user experience vision and design standards are met throughout technical implementation
Regularly gather input and feedback from target users to validate and refine design solutions
Contribute sound UX / UI concepts including definition of customer needs, task analysis, persona creation, user journeys, etc.
Design principles may include responsive / adaptive design and consistent / intuitive end-to-end experience
Develop user interface standards and guiding principles
Conceptualize and champion user centered design within teams and the larger organization
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
OpenArc is a technology consulting firm providing industry-leading technical talent placement, software development, and technology strategy services to clients nationwide. Through a unique blending of people and software, OpenArc has a business practice that delivers amazing enterprise, mobile and consumer-facing apps and the best talent for contract, contract-to-hire and direct placements for clients and partners alike.
Staffed with the most-trusted recruiting experts, elite software developers, UI/UX designers and market experts, our team provides clients with the best resources, the right techniques and world-class support resulting in powerful measurable success.